As a longtime adherent of the "whatever is cheapest" approach of purchasing insurance, I doubted I would really be able to save any money when I contacted Scott and his team. I was referred by a friend and decided to give State Farm a shot after having several less-than-stellar claim experiences involving car and renter policies from my previous provider, and as part of my own goal to try to keep more of my transactions "local," I had Scott write me up a quote. Much to my surprise, they were able to increase my level of coverage and actually save me a bit of money per month. Color me surprised! What stood out to me above all, however, is the level of service I received both during and after my shopping experience. For instance, it was great to be able to make a quick phone call to check on my rental car coverage while traveling and get the answer in less than a minute. Scott and his team aren't just friendly -- they actually work hard and provide the kind of service that highlights the crucial difference between a local agent and a faceless website. read more

I don't know about you, but I haven't found a way to over $4000 a year, ever?! Not only are we saving money, but our coverage is FAR GREATER than it was before. Shopping for insurance can be a real hassle, especially if you own a business too. When we began working with Scott Hammond State Farm it was a huge relief. We didn't have to do much but provide the information neccesary. The agent came to our home, our business, and was always available whenever we called with questions. It seriously could not have been easier! We decided to go with State Farm because we have done business with Scott Hammond in the past when he worked for another company. He is exactly the kind of person we prefer to do business with. He is a positive person to be around. His word is important to him; his yes means yes, and his no means no. We have negotiated several contracts with Scott in the past, and he always made sure everything went as planned. If your looking for insurance, look no further! read more

I reached out to Scott's office I needed home insurance immediately. The receptionist was incredibly friendly and welcoming. I was then transferred to Sam Sinn. We used an online video interface where he was able to share his screen so that I could see directly the different insurance options available. He was incredibly kind, patient and competent. Sam knows his products well and listened attentively to my needs. There was no pressure whatsoever in steering my choices. He educated me, clarified any questions that I had and spent the time to allow me to choose what felt right. I have never had such a warm, helpful and genuine interaction like this with any large company. I highly recommend this agency and asking for Sam to help you with your insurance needs. read more

I got tired of never really getting a real person with my old insurance company when dealing with a pressing issue. If I have a billing question or need to make a policy change, calling some 800 number is just the worst. So I made the switch to a local agent. These guys really made me feel heard and invited me in to get to know me and my situation. No one has taken the time before to really care about my needs. I highly recommend this team of competent, helpful insurance experts. From Jaymi their office manager to Carrie Jo the front desk gal they make you feel really welcome. Scott's got a great team! 10/10 Would definitely recommend. ​ read more

Scott is not only trustworthy and honest, but also an man of the highest ethics and integrity. Unlike many agents who look for ways to deny coverage, he will go the extra mile to make sure your claims process as easy and painless as possible! Scott is the epitome of the phrase "Like a good neighbor". In fact, he is far more than that...he is definitely a man who will be there for you in the most dire of situations or circumstances! If you're looking for quality coverage at an affordable price, with an agent who will always have your back...Scott Hammond is without a doubt your man!! read more

Absolutely grateful for Scott and his team! Jaymi was very helpful when I requested an online quote. She assisted me very fast to get me the coverage I wanted and made sure I wasnt paying for something I didnt want or need. During this COVID Pandemic this Insurance Agent has been a blessing. They have been more then understanding with my families needs and has accommodated to them in a timely manner. I HIGHLY suggest this Company and Agent for the safety and protection coverage for your family. Never have I seen someone who actually cares for your family and their safety. read more

SURE COMMUNICATION, STEADY ADVOCACY, TOTAL ACCOUNTABILITY! Our team at Scott Hammond State Farm Insurance in Eureka will help you better understand your choices on auto insurance, homeowner's insurance, business and commercial insurance, property insurance, life insurance, health insurance and rental insurance. We offer numerous insurance and planning options to meet your needs. Residents and businesses in Eureka, Arcata, McKinleyville, Trinidad, Blue Lake, Fortuna, and all of Humboldt County. We are here for you...."LIKE A GOOD NEIGHBOR." Scott Hammond, State Farm, Eureka, CA read more

The staff here are very nice and accommodating. They are kind, polite, and answers all of your questions. They also are not pushy and don't make you feel obligated to sign up for any services if you just want quotes. I came back to them because of how I was treated after I got all the quotes I searched for. Their prices are also very low and affordable. I am not a bot but a real person living in the community. The ladies at the front desk are very friendly and they always know who I am when I call. I recommend giving them a try. Thanks Scott for your help with everything! read more

I have known Scott Hammond for a very long time - working with him closely and through many ups and downs in business and his personal family life, and as I say on a regular basis to people who ask me for a referral on Scott that, " Scott Hammond is one of the finest persons on this planet! And, that comes from many, many tests of his integrity and I don't say this lightly or about others. Whatever Scott does, he does it the best he can, always going over and above the call of duty! 5 stars is the minimal referral I can give him here or he would get six of them! read more

Each time I call in the service is top notch. Whether I have a billing question or I'm making a policy change, anyone in the office can help me and I don't have to wait for call backs. If there is a promise of a call back they really do get back to ya by end of day, they don't just forget about you. I am pleased with the culture of positivity I feel they instill there. You can tell by the way they greet you and make sure your fully understood before they hang up. What ever training model they got goin over there I wish more places where like that. Thanks Scott! read more

This is my first ever review, but I find it easy to write this, as Mr. Hammond is a man of integrity. To me, it is vitally important to deal with people who have honor and a character ethic that is truth based. Mr. Hammond certainly fits this bill. He handles all of my insurance needs from auto, home, business to liability. He is well versed in his product lines, my needs, and how the two can be integrated. He and his staff are professional, prompt and caring. He is a great addition to the community. Highly recommend. read more

I have known Scott Hammond for over a decade and he has always been a well respected man in our small town. He gives back to his community constantly and is involved in it. He isn't a hard sell, he finds out what you need based on getting to know you. If you are considering changing or getting insurance, I would definitely give Scott Hammond of State Farm a call. When you are in a smaller town word gets around. Word in Eureka Ca. is that Scott Hammond is an honest and straight up guy. read more

Can't say enough good things about Scott. I have known him for over a decade and find him to be an honest and truly caring individual who puts service above self. In a world where some professionals have a tendency to steer you towards something that benefits them, Scott has always been one to steer me towards what was best for me. It can't get any better than that. My highest recommendation to anyone looking for an honest insurance quote from an honest insurance agent. read more

I've written reviews here for Scott and his agency but I just need to say again that they are absolutely excellent in customer service and follow through. I've had a nightmare of a time getting a car part and rental cars and no matter what question I might ask, they are always ready to help me find the answer. Everybody knows Scott is a gentle soul, but he's also smart and quick and responsive. His staff does the same. I'm very happy working with them. read more

Scott goes above and beyond personally backing the tow off the 101 with the operator, local personal professional ties matter. I can't imagine another company or agent I could expect this treatment from certainly none I have had prior. The office staff is always helpful competent and friendly on the phone or walking in. Remembering they got a boat insured in fast time while boat and myself were out of state generally saving the situation. read more

My wife was recently driving for a field trip when our BMW overheated. She immediately called Scott's office to check about road side assistance and they took care of everything. Sam called three tow truck companies to find one that could help her in under an hour and had the bill sent directly to them. We highly recommend Scott Hammond State Farm for your insurance needs! They truly care about you as a person and not just a policy number! read more

I have to say that Scott Hammond's State Farm Insuranceis without a doubt the best place in Humboldt County to go for your insurance needs. Everybody in that office is knowledgeable and everyone in that office wears a smile upon their face of their customer service is as good as you can get. When customer service is as good as you can get, like Scott Hammond's, your insurance needs are going to be met far beyond your greatest expectations! read more

This man knows how to take care of business AND do it with a smile. On a personal level, Scott Hammond is just a great dad to his children and is very friendly and outgoing to just about anyone he comes in contact with. I worked for his son for 1 year and I really got to know Scott on a personal and professional level. He is consistently a compassionate, hard-working, and professional guy. Set up a meeting and definitely give him a shot! read more

I got to work with Sam who was extremely helpful and patient as I made some decisions about my insurance needs. It can be such an overwhelming experience shopping around, but I really did feel like they were helping me find the best fit for my family. I ended up switching all my coverage, house, business, and auto all over to State Farm coverage. Top notch customer service and high fives all around. Thanks Sam!! read more