Worst experience of my life . I waited longer in the waiting room and the procedure room than it…read moretook for rhe tooth to be pulled . Normal it takes 20 to 40 mins for the medicine he gives you to kick in ,I explained everything over the phone . I was here for an infected tooth that had to be pulled. They had an emergency and something else that day . Asked if they could reschedule i said yeah but this tooth i have is still infected and I had it since last November. (Other story other time . ) So he looks ,and they say they can, mind you i have been here since 11.45 ,just got back to the doc office about 12.45 . Talked and he decided he was pulling . So he shoots me up ,offers laughing gas ,I am the driver . No ,he doesn't ask if I am a baby about shots. I am use to be numbed up then shot . This not numbing pull crap has gotta stop . It is 5 of 1. He has a conference call at 1.00 . What to do think happened. Not good . I believed that the hand raising was a sign of pain . Not there . Sopping tears don't work ,he just pulled and pulled and I raised and and raised my hand as he pulled. Finally after sopping like a baby for a min he asked are you alright ,I said no ,I feel that . He them shot a gain ,and now he was done by 10 after 1 . Hurray he can make it to his conference call . The nurse asked I wanted some drug that are addictive, I said no and don't put as an option. For some strange reason she got up in that doctors face and said she doesn't want it. I left wiping away tears that didn't stop until I arrived home . The doctor was so professional he called at 9.30 pm to see how I was doing . Hum wasn't that nice. Never going back . Pray I never have to have another tooth pulled . He said he name so fast . He is 43 ,young ,he had a red bandana i believe his name was Aaron

Dr. John Mayer is a great surgeon! The office was very nice and welcoming, the repcionsists are…read morevery sweet, and will talk you through everything you need to know. He does talk fast, and is hard to understand because of that but he is very accommodating to rephrase and restate anything you're worried about. I got four teeth extracted from another local dentist and I wasn't numb and was super nervous going in, but he treats his patient like their family. He talked me through it so many times, helped my nerves and I didn't even do general, I did the gas and was completely comfortable! He's so sweet and everyone in the office is so great and kind, great pricing as well. I got two wisdom teeth pulled for 296 under laughing gas because my other two weren't ready and he informed me if I were to pull the others that weren't ready I could get nerve damage and problems in my other teeth around. I highly recommend this place for anyone needing teeth pulled.

I went in for my window teeth removal & they took great care of me! I ended up coming in super…read morenervous & their staff eased my anxiety.

My 17-year old son had impacted wisdom teeth and we were referred to Dr. James Mayer at Western…read moreLake Erie OMS. We were told that he would be under general anesthesia--asleep and not feel or remember anything. The staff told me that the surgery went great. When I saw my son, I immediately knew something was wrong. It turned out that he'd WOKEN UP during the surgery and could hear, see, and feel everything. He tried to signal to them that he was awake by waving his hands and they either didn't notice or ignored him. His eyes were open. He remembers their conversation during the surgery. I immediately went to talk to the staff and was told that my son HALLUCINATED the entire thing. They also told me that it's very common for the "hallucination" to happen and he'd only imagined the pain. They never apologized or admitted the mistake and they insisted that my son was wrong. I called the office and spoke with Dr. Mayer, who was clearly annoyed with me for asking about the anesthesia drugs. I contacted several lawyers, but because there wasn't a physical injury during the surgery, we cannot take legal action. My son is traumatized from the experience. We trusted that Dr. Mayer knew what he was doing AND that he was truthful when he said my son would be asleep and not feel any pain. I do not recommend this doctor or this office, as they do not own up to their mistakes, attempt to apologize for them, or even have the decency to follow up and see how my son is recovering mentally.

I am rating our experience with this office at poor because of the office and billing staff. I was…read moreinformed on our pre surgical visit that one billing code may not be covered so I had to pay $380 upfront for my daughters teeth removal, with the hopes of being reimbursed by Dr. Pompili if the claim was paid by my insurance. I voiced my concerns about getting money back from people, but I was reassured that billing and payment would be prompt. Her appointment was in October, and nearly 4 months and many phone calls to the office and speaking to several employees and the office manager Jackie, I have been repeatedly told they dont know what happened, they will send in a new claim and see what happens. As of today, this will be attempt #3 to get them to send in the claim. I let her know that I will be calling daily to confirm that the claim has indeed been submitted and if and when the payment is recieved. They are VERY good at taking your money, lets see if a squeaky wheel gets oiled.

Do not go here. After 3 attempts, 3 appointments, this dentist is retired. Dds the staff must not…read morebe aware of this. No care given

The worst dental and professional experience of my life. This guy is beyond description in his…read moreincompetence. Have had nothing but issues since he worked on my teeth. I will not bore you with the details. No response from the Dr. - will not return calls or emails. I had to go to another experienced and accredited dentist that asked me; "Who did your dental work? Who ever it was did not know what they were doing." My advice is to go to someone else that is a real dentist.

I had my teeth bonded by Dr. Hawkins last month. Bad enough he did not match the color even in the…read morecorrect range. Now the bonding is actually breaking apart. I called him only to be told by him that this was normal. Now I have to go have the work completely redone. Dr. Hawkins did not even offer to pay back any of my money. He did offer for me to return to his office...which he knew was not possible since I now live in CA. This man is a joke. I would not walk away from his office but run away.

Dr Ho was kind and compassionate. I had to have an extraction and was considering an implant. He…read moreexplained the procedure in detail and gave me time to decide whether I wanted the implant right away, or to come back. During the procedure he explained what was going on. I highly recommend him. Very patient and informative. Painless!!

I had to see Dr. Ho because I had a molar tooth that was broken at the gumline. I saw Dr. Ho for…read moreextraction and I was greatly please with his bedside manner and the ease and quickness he removed my tooth. Within 10 minutes of being in office I was numbed and my broken tooth completely removed. I would recommend Dr. Ho to anyone. Office staff was extremely helpful with insurance.