My compacted wisdom teeth were giving me a whole heaping of pain, enough that I said it hurt like…read morehell. Dr Eby's response was to shame me in front of all of his nurses because he runs a Christian dentistry practice (his words) and they didn't like my language. Never mind how much pain I was in, never mind how infected my mouth (and therefore how infected my whole body) was, never mind that he should have sent me to an oral surgeon in the first place . . . all that mattered were my routine cleanings and how I watch my language . . . I would rather tear out every single remaining tooth in my head by hand then EVER go back to his office.

Good location. Nice cozy office, perfect for a dentist. Good guy, very personable. Good chair side…read moremanner. He's goes over everything with you, tells you what he finds and gives you options on the course ahead. Staff is very good and helpful. Couldn't be happier with a dentist.

The dentists and hygienists were always nice. Recently certain office staff--(Leann)--not so nice,…read morewell, actually rude and immature. We were patients for about 5 years. in June of last year, I contacted their office by phone to cancel all our family appointments for the rest of the year as we were changing insurance providers, and the new coverage would not be in effect until the following January. Then out-of-the-blue in the fall, I received an automated call that "demanded I pay my outstanding balance or our appointment for my son would be canceled". I contacted the office and was told they charged us $50 for a missed appointment. Wait a minute...I explained we canceled all future dates for the remainder of the year, months ago. Apparently someone on their end 'forgot' to remove one when we had mass-canceled, and now were being billed for a missed appointment--their error. I went back and forth with office person Leeann by phone and emails. In each, she was rude, refused to reason or admit to any mistake on their part. I even asked her more than once; what reason would we have to cancel all future upcoming appointments EXCEPT the one in question--she could not or refused to understand--and would rather hold firm and collect the fabricated $50 charge than admit to THEIR error. She then tried to "guilt' me saying she would "do me a favor" and remove the charge. Favor? It was their scheduling error to begin with. What I expected and never received was an apology-- not a "favor". I suppose her attempt for money grab--coupled with her apparent need to 'win"-- was far more important to her than the long-customer loyalty we had with them. In fact, after all that, when we made the decision to change dentists, we even had a problem with her forwarding our dental records to be transferred to our new dentist--which she claims she forwarded--and our new dentist never received until after a couple more phone conversations to finally get that done. We never received an apology from her or the office. (not that I believe it would have been sincere anyway). Sad, really, that the lifetime future value of our family is lost to them over a rude, unprofessional and immature office helper--so entrenched on 'winning' over a $50 billing-- a billing that we never owed in the first place. Again, the hygienists and dentists were always very nice--this is not about them, but rather about the 'face' of the firm-- a front-of-house hired help that apparently does not understand the concept of customer life-time value. Oh well...

I go to the dentist usually only when something is wrong, and I go here. When I had insurance,…read morethey knew exactly how to work with the insurance company. I went in for a cleaning, xray, general exam and was in and out in 30 minutes. When I didn't have insurance, I had a cracked tooth pulled for $180. It felt like I didn't get enough anesthetic, but I sure felt better when the tooth was gone. Later, I had a gum infection, and after a $55 visit, I was given a few shots and a prescription that worked great. The office is new, comfortable, and definitely the place to try if you hate or tend to avoid the dentist.

Dr. Balog and his staff are the best of the best! We've been going to them for a decade or more…read more They are calm and gentle, putting my skittish little girls (and me!) to ease when they needed an exam or a filling. I recently had to have a smile tooth extracted, and for as awful as that experience is, Dr Balog and Shelly made it as smooth and painless as possible. Their care and compassion are clear and evident in all that they do, and that has consistently been true for every single visit over the years. We always feel cared for and treated very well. I truly and deeply appreciate them.

Dr. Balog and his staff are the absolute best. Having worked in many dental offices and having seen…read morethings from behind the scenes, I can say that the level of care and talent in Dr Balog's office is above all. HIGHLY RECOMMEND!

They have been so helpful and informative through the whole process. I was feeling very self…read moreconscious because of my smile where a car accident knocked them extremely loose. they got mine looking brand new again

The Monroe office does NOT accept Michigan Healthy Plan / DentaQuest. Very selfish and unkind to…read morethe community. Monroe is a poor place with lots of people on Medicaid. To not accept that plan is just wrong. Shame on you.

I have been going to him for over 15 years and now drive from Southfield. What I like the most is…read morehow he tells you he is keeping an eye one a tooth and only will suggest a crown or other procedure when it is really needed. He has done 3 crowns for me and he can do another any time it is needed. My ex husband (world's biggest child at times) didn't go to the dentist for over 13 years. Yes, I stopped kissing him at year 8 and he still let his fear keep him away another 5 rears. But when he finally was forced to go to Dr. Valentine, he got his mouth problems fixed in 2 visits. He even started coming every 6 months and now drives down from Garden City. Office staff is professional and friendly. They are busy so you might have to wait for your 1st appointment but it is worth it.

From the owner: Michael Valentine DDS is a Monroe, MI family dentist offering general, cosmetic, and emergency…read moredental services. We are a gentle family practice, treating all patients in a comfortable environment.

This used to be the best friendliest and quickest place around but recently I have had problems. A…read moretech broke a front tooth of mine doing a cleaning., I went in to have it fixed and the dentist filed it all down making it shorter and round instead of straight across. I have had it repaired twice since but it came out both times after a while. Now the dentist office keeps putting me off making me wait , its been months already for a tooth that they broke that is a front tooth and very noticeable . WELL I KNOW IM NOT THE ONLY ONE BECAUSE I HEARD RECEPTIONISTS TALKI , This is not the first time they have dodged calls and put me off either. THRY DID IT WHEN IT GOT BROKE ALSO. I HAVE ALWAYS BEEN LOYAL TO THIS PLZCE TELLING EVERYONE HOW GREAT IT IS AND NOW IM TREATED BADLY. I don't feel it's fair to make me wait months to get it fixed. Yes they know it's my front tooth, yes I explained how important. No help.. NOW IM JUST A PROBLEM

Scott Johnson DDS…read more Went to see my longtime Dentist Scott Johnson for some minor dental work years ago. I had Delta insurance at the time which paid 50%. Delta requires "pre-authorization" before they will pay their portion--so I was very adamant that they get that before doing any work. I had payment issues with them prior to the visit. It took multiple phone calls, but finally they were able to get authorization and begin. I paid cash for my 50% and thought that the transaction was over. Much later I was notified by Dr. Johnson's office that Delta denied my claim because I didn't get "pre-authorization". When I told them how adamant I was that they get the pre-authorization prior to doing the work she told me she remembered being there that day. I told her to call Delta, pull the phone records and tell them that they in fact did authorize the work. She said "sorry--the phone records were lost in a fire they had at the office"! I'm thinking--"so call the phone company?". I refused to pay and Dr. Johnson actually asked me if I was going to screw him over. I said no--looks like you are going to screw me over. Now my account is in collections--farmed out to some collection agency and impacting my credit score. Needless to say he lacks any level of a customer-focused approach. He lost a boat load of future work over a few hundred dollars.