I had concerns with one of the clinic staff doctors. He refused to return my call. The receptionist…read morehad assured me he would call. Unprofessional and disrespectful.

Dr. Gregory Buncke is the most kind, patient, and caring doctor that I have ever met. Like a true…read morehealer, he cares a great deal about his patients and genuinely wants to help you get better. I have never seen this level of care and kindness, I feel touched! Dr. Buncke is also incredibly knowledgeable with a long career and a vast amount of experience. He is treating me right now for cubital tunnel syndrome (ulnar nerve entrapment at the elbow) in both arms. I have a long way to go but so far so good. I am much more knowledgeable about my issue, and am taking steps towards recovery, all with the help of Dr. Buncke and his staff!

Best healthcare experience I have had since I was a little kid…read more The biggest challenge I have had with One Medical is finding the right doctor. So much so that I actually thought about leaving the service in 2020 and trying to find a regular PCP through referral. Dr. Burns changed my mind in one visit. It's amazing how the delivery of a message can change perspective. It's clear that Dr. Burns became a doctor for all the right reasons. He is thoughtful, considerate and patient. He went above and beyond to make me feel comfortable. I am so grateful that he was available for an appointment and that I was able to meet him. THIS is what healthcare should be like. Thank you Dr. Burns.

Dr. Burns has been my primary doctor for several years and has seen me through a number of health…read moreups and downs. He is up to speed on all of the health issues I've had and stays close to how I progress. He is a great listener, remembers information shared, and works with you on all the concerns while celebrating all the good stuff. I'm grateful for his responsiveness and he always helps me get in to see specialists quickly when required. I'm always happy to see his kind face which is not how I usually feel about going to see doctors. It's a relief to see Dr. Burns! He's great.

Went in for a check up after feeling close to asthma/cold/lung related death (exaggerating a…read morelittle). Dr. Schiessl was personable, listened, made lots of recommendations, and took how I was feeling seriously. I'm not usually a fan of dude doctors, but he was just delightful. Planning on seeing him again (hopefully not soon).

My first experience with One Medical was seeing Dr Schiessl and I was pretty pleased. Here's why:…read more -Same day appointment when I'm feeling crappy, super easy reminders via text -Offices everywhere including one in the lovely Castro -Nice office that doesn't feel like a germ farm + friendly reception who checks me in promptly -I was a few minutes early for my appointment and I was seen early. -Dr Schiessl himself came to get me and showed me to the room, where the appointment started. No waiting around where I struggle with whether it's appropriate for a 34-year old woman to be playing with the tongue depressors and assorted things in glass jars. -Appointment was quick, but it was just a cold so I was anxious to get checked out and back into bed anyway. I found Dr Schiessl very thorough and friendly and while speedy I didn't really feel rushed. He also gave me his email so I could contact him for an RX should I need one after a few days using the medications he suggested. -Efficient! In fact, for a 1pm appointment I was done, processed and paid by 1:09.

I'm new in SF and it's pretty scary trying to find a new Dr. but I'm so Happy I found this Amazing…read moreplace. Great service, understanding and professional !! Will be coming back

I saw Dr Bowden for annual checkup. Needed to find a new doctor at One Medical Group because my…read moreprimary had moved on. But Dr Bowden is a fantastic replacement! It was refreshing to see that he had read about 5 years of my medical records before I walked in. So we hit the ground running, and got through everything on my list and his in about 45 minutes time, which included him giving me some travel shots, sending a prescription to my pharmacy, and sending me to the lab in the One Medical Office to draw some blood. It was the most efficient doctor visit ever. Dr Bowden has a perfect doctor/patient manner. He listens incredibly well, and he had an answer at the ready for all my questions and health concerns. I cannot recommend him highly enough. He said he is new to SF. But no doubt, he will fill his patient panel quickly once word of mouth starts. So if you are on the market for a new primary, get in there ;-)

I've seen Dr. Smith for over 30 years-- he is deeply caring and treats the whole person, not just…read morethe disease. He is open-minded about alternate therapies. And he has seen me through some serious stuff. I can't recommend him highly enough.

The office staff is the greatest. They always find a way in to see Dr. Michael Smith, or another…read moredoctor when he is away. When Dr. Smith was unavailable, the other doctors were always able to help address my illness and concerns. While Dr. Smith is pretty much full service family doctor, he also provides acupuncture and Neuroendocrine Immunology, Metabolic and Nutrition, and Osteopathy (Cranial Sacral therapy). I have been a patient for a few decades (with about a decade break in the middle). When I returned to him I was in bad shape. The doctor during my break period, in the town where I sleep, had me on some terrible medications not properly suited for my conditions. Dr, Smith sorted all of the issues out and nurtured me back to a path of good health. Dr. Smith has corrected issues of mine regarding warts, scare tissue, influenza, impotency, gallbladder disease, lacerations, exhaustion, hypertension, sinus infections, ganglion cysts, and extreme pain from numerous injuries. He has utilized a blend of healing techniques including acupuncture, pharmaceutical prescriptions, prolotherapy, biopuncture, and Osteopathy (Cranial Sacral therapy). And one feature lost in many offices - he listens to the patient and engages in a conversation to sort out the ailment from a wide perspective. I get sick, or hurt myself, Dr. Smith repairs or directs the repairs to heal me. I returned to him in a very crippling state of health 11 years ago, and within a few months I was feeling better, and I now feel better than I did 18 years ago. Go see him - he, his staff and co-doctor's are good!

I am writing this as I never got in to see Dr Chin-Garcia. She was the doctor noted on my medical…read morecard as my primary care physician, but as this is a teaching facility they had me assigned to a Dr Kelly Lowe (avoid her at all cost - she is hopeless). I called last week to get an appt. was told Dr Lowe was out till mid-July. So i asked to get an appt with Dr Chin as she is notes as my primary care physician on the card. I was told I cannot make an appt with her as she is not my doctor and is not taking new patients. First i find it unethical that the medical profession would put that doctors name on my card - if I am never going to be able to see her. I was told someone would call me back that day to let me know what can be done. No-one from this facility called me back. However, when I went online and made an appt, they were able to call me back within 10-mins to tell me i can't make that appt. I filed a grievance with Medical regarding this Dr and facility. I finally got a call on the Thursday of that week from someone in the office, i called back friday morning and was told someone would call me back - no-one did (there's a surprise). Finally on the following Monday i speak to someone who refers me to the Rhode Island location that does not have residents and you can see a real doctor (that actually works - unlike those at 3801 Sacramento). Why they could not have done this the previous Monday is beyond me -i've had to be in pain for an additional week due to their sheer incompetence and unhelpful ness of this office. Avoid this Dr and location at all costs. Head to the Rhode Island location -where the staff are 100 times nice and the Doctors too!

I am such a delighted patient of Dr. Chin-Garcia (going on six+ years now), that I'm frankly…read morebaffled by any review here that doesn't easily give her five stars. Between my husband and myself, we have had a myriad set of very complicated health issues, and have worked with 20+ doctors throughout the Bay Area. In all that time, Dr. Carie is easily the most attentive, thoughtful and caring doctor I've had the pleasure to meet and rely upon. She never makes quick or unthoughtful recommendations, and seems to count upon me as partner in maintaining my health, not a lofty doctor on high supplying wisdom for me to accept without question. Granted the office support isn't always on top form, but they do in fact care, listen and try to improve when you bring issues to their attention. Also, I was surprised by one of the comments about the lack of notes. Each and every time I work with her (in person or online) I see careful, detailed records. In fact, before she lets me leave the office, she prints out the notes from that appointment and confirms I'm clear about next steps and makes sure all my questions are answered. Myself, I'm thankful to have her warm and supportive care, and know I can count on her for any issues big or small that require medical assistance. Just wish all doctors cared about the people they treat as much as Dr. Carie cares about her own patients. She's a true gem in an increasingly impersonal medical world.

Doctor Good is a great doctor. Unfortunately I think he…read moreretired.. He was my grandmother's doctor and she loved him

I called the phone number indicated on this Yelp page, and it indeed goes to a Stanford Medicine…read moreFacility, but not one at the address indicated. According to the person who answered, they no longer operate at the address indicated. Also according to the person who answered, Dr. John Good no longer practices with them. So he either has moved or is no longer practicing.

I have been a patient of Dr Lucas for over 10 years and I have consistently received the best care…read moreand treatment from the Doctor and her whole team. I would give them 25 stars if I could. Seriously. Every time I have any type of interaction with the office staff I feel grateful for their efficient, kind and professional follow-through. They are on the ball and happy to help. Recently i ran into a scare about my lungs which lead to a scare about my heart and they beautifully coordinated all the referrals I needed to see the right specialists and made sure test result after test result got to the next doctor i needed to see. Dr Lucas even made a point of calling me after hours to be sure i got the latest results and reviewed them with me to let me know my heart was working well - because she knew I was worried. Now that is genuine care. Thank you Doctor Lucas and your Great Team for always being there for your patients. You are the BEST. : )

I called for an annual physical, they gave me an appointment in two days for 2pm. I showed up at…read more1:40 pm and completed some paperwork. I met with NP Lu who is very patient and addressed all my issues and concerns. She took the time to make referrals to the specialists that I need and ordered all the prescriptions I need. She never rushed the appointment at all. I''ve been with Kaiser and UCSF before who only gave me 10 minutes of their time. With NP Lu, I was with her for a while 30 minutes. Yay. Side note, it appears the front desk staff are all attractive young females. Not sure if that was intentional.