We stopped by Markee's for the first time while traveling over to the TriCities. We were helping a…read morecouple to research e-bikes. The owner was extremely helpful and informative. He had high-end, and bargain e-bikes, which fit the bill. He explained the pros and cons and had some good recommendations. The owner really knows what he is talking about. While we didn't purchase anything, the information for our cycling friends back home was very valuable.

I recently picked up a new bike from Markee's, they were super helpful and low-pressure…read more If you're looking for a good bicycle, go to Markee's.

It's so cool we have a Trek in the Tri Cities! While I feel they are a bit pricey, the staff are…read moreknowledgeable and were nice.

Traveling from Oregon to Richland Washington we pulled in to purchase a Kuat double bike rack. At…read morethe register we found out that Washington state no longer removes the sales tax for out of state customers so we'd be hit with an additional $65.00 charge on our $749.00 bike rack. When I asked about the tax I was told I could go online and request a refund later. I did that this morning, 3 days later and found out the state of Washington won't accept refund requests until the following year. Pretty frustrating. The $65.00 isn't the end of the world and the sales staff was very nice. It just seems like a good business practice to advise your out of state customers of the implications of their purchase rather than give them just enough information to get the sale and let them figure it out when they get home.

Was visiting Livit Coffee next door when I went to loom at some of the bikes here at Bike Barn. The…read morestaff here were very friendly and helpful. They also had quite the varied inventory for all types of riders. Plus, they host various rides around Walla Walla also!

Nolan went above and beyond helping my nephew with a bicycle. Customer service is important to an…read more8 year old (And his Auntie). The experience was super positive and he treated my nephew like a super star rolling out the red carpet and then telling him he was going to throw in a water bottle for his new purchase. It was a process selecting the right bike and Nolan was very patient, showing us everything that might work for my nephews upcoming junior triathlon. When we came back the second time Nolan said with a smile, "I just built a bike that is green. Do you want to see it?" It was like Nolan knew exactly what we were looking for...I have had a positive experience with this business for over 20 years and counting. Thank you so much for outstanding service!

Online reservations. Rent for half a day (4-hr minimum) or more, no hourly bike rentals…read more Knowledgeable staff. This is a shop seems like it's geared more for serious cyclists who know how to operate a bike and fix flats, as the bike came with CO2 cartridges and a spare inner tube. They have bikes for every height, surface area (mountain, road, gravel), tandem, hybrid electric, pretty much everything you could possibly want/need, they have it here. You can tell this city has a huge biking community, or is a biking destination city, because this is real bike store, not one of those touristy bike rental places.

Allegro Cyclery wrote the definition of CUSTOMER SERVICE! Our 3-day bicycle rental coincided during…read morethe weekend of a MAJOR gravel bike event. Their shop was BUSY, yet they managed to treat us as VIPs, as if we were their only customers. They made great recommendations and were very flexible and accommodating. No doubt we found OUR NEW BIKE SHOP when traveling! THANK YOU ALLEGRO!

Stick the place we go to for outdoor and shoe needs! As we continue our journey to this location,…read morewe will add our reviews. This is the only REI in the Tri-Cities of WA state.

I came here for one thing: a sun hat that I could wear on my next cruise since the last time I saw…read moremy dermatologist, he said I had to stay out of the sun. Yea, right, on a cruise? I need vitamin D3, says me. Back to The Hat. I had a couple of requirements for The Hat. It had to be a lighter color like tan, be packable, have a drawstring so that it didn't end up in the ocean, guarantee 50 SPF protection (in case my dermatologist is reading this), and be somewhat stylish (like that is possible), plus I didn't want to mortgage the house or sell a kidney. First stop on my shopping trip for The Hat: REI. Before I could even find the hat section though, I was sidetracked by the winter sale--mittens, scarves, hats, coats. I like to do my Christmas shopping early. Name brand stuff like North Face at low prices. Handed off those items to the hubby who was busy eyeing the snowshoes (maybe he is taking up a new hobby) and continued my quest for The Hat. I knew this place would have some great choices (I checked their online selection), brands like Columbia, Outdoor Research, and REI, of course. I found one full aisle (both sides) and a sale rack on the adjacent aisle full of potentials. I eventually chose one after some consultation with the hubby. It came from the sale rack, too! While purchasing the winter gear and The Hat, the clerk asked if we had a membership or if any member of the family had one. Sure, let's try a family member's name. Bingo. The clerk explained that attaching my purchase to a membership allows me to bring the items back within one year of purchase if not completely satisfied. There are other benefits (check the REI site for information).

Terrific Service for my bike tire repair. They have all you need there either great attitudes!read more

Good experience nice people they let me use Elementary when I showed up one day and and I have I…read morebought three bucks from there will definitely be coming back

Bicycle repair is a business that thrives or dies on reputation. The bike mechanics at Scott's…read moreCycles know this. These guys do excellent work, they use top-rated parts, and they make good time on their work. I've been to several locations over the years, not just in the Tri-Cities but elsewhere. I don't like learning things the hard way (who does?). Scott's Cycles is the only place that I trust anymore.

Purchased a used Ebike on Market Place that had no key, recharge battery, or manual. The manager at…read moreScott Cycle and Sports was very helpful in how to get these items. He contacted Giant for the key to our Liv Rove E bike. When he got it he sent the key and a manual to us. We appreciate your kindness and service that was done in a timely manner. Thank you! Sharon V