Their products are always good. Their prices are average to low. They are very helpfulread more

The woman who was operating the cash register was really rude she would not help us and kept saying…read morethey were closing on Father's Day. In years past the people working there were not like that at all. Wondering if someone else bought out the previous owner. Not a huge selection of flowers. My daughter from out of state got me a gift card That was another problem

Beautiful products but bad experience. After spending almost $250.00, they wouldn't replace a…read more$1.49 tiny American flag pinwheel sold at cashier counter. I got 4 for my grandchildren & when mgr was asked if they could replace the 1 I lost going back & forth to car, they said it was just too bad. Maybe I'll try Groovy Garden or another nursery in the future. $1.49 replacement. Ridiculous!!!

When Trader Joe's had $12.99 mini olive trees that sold out before I could grab one, I was then on…read morea mission to find one. I stopped here first, and was unsure where to look. I asked a very kind man who worked there and he was very helpful. They only had large ones that were $70, so I declined, but I purchased a couple of smaller plants. I wouldn't hesitate to come back.

I love the Straders located in Dublin/Shawnee Hills. My family owns a greenhouse in Cleveland and I…read moregrew up around plants. I know quality and Strader's annual selection is top notch. Staff is super nice and very attentive. I live in Powell and Straders is definitely my go to.

I'm reviewing the Dublin Rd. location in Shawnee Hills/Powell. Mgmnt changed hands a few yrs ago…read more I'm so glad as I had stopped patronizing this place. Now I've only good things to say as the new management has really turned things around. This a smaller store and I'm very happy with the selection and the quality too. It's great!

Resuming my mission to find an olive tree, I came to this location to see if they had anything…read morecheaper than $70. They had 3 olive trees in the indoor room with tropical plants. They were the same as the Dublin location. I decided to go for it. I also bought a lemon tree. My frustration (4 stars) came from the service. A nice young woman pointed me towards where they were, but I was still lost. Then I saw her again with another older lady and this lady walked me into the room and found what they had available. She apologized and said they should have found her to help me in the first place. This is the second time I've been here in the last month, and I enjoyed the large gift shop the first time. Great store.

My landscape designer was an absolute doll and lovely person. And gratitude to the install team -…read morethey worked really hard to do a lot on a really really hot day! Otherwise, our experience was overwhelmingly subpar for the investment. We asked for a simple front yard landscaping revamp. There were more misses than wins with the overall delivery: 1) Design proposal took longer than quoted (no big deal, I know they're busy), and was missing a key part we originally asked for (and got an "oops sorry, here's a haphazard fix"). Design still lacked some our accessory asks, but we decided to disregard those anyway. I feel as though our vision wasn't heard and believe me, I am an over-communicator. Maybe budget was an unspoken obstacle? But if so, it should have been communicated - we were flexible! 2) The install day was never scheduled, and the install team showed up unannounced without designer oversight as promised. Luckily I was able to arrange to stay home for the install. 3) We were charged for new plants, that we didn't receive. Instead they "transplanted" our dead plants that looked awful (these were the reason we were investing in new landscaping altogether). 4) Old random foliage and plants were left in our landscape (likely with intention, because they planted the new around them which threw off spacing). 5) Some plants did not take and remained weed-y, even with frequent and appropriate watering. When addressed, we were told we were not watering enough... doubt it, but ok. See photos. I'm shocked they thought this was acceptable, and didn't ask how to handle if there was question at the time of install. We ended up needing to replant about half of the overall work ourselves. Old plant concerns were remedied on our invoice, and follow-up communication was prompt from the designer at least. Won't re-engage.

Dave is always super helpful and always so cheerful. I love…read morethat Jeff is always there to give a hug to anything!

I've purchased most of my power equipment from the Powell location. The staff is friendly and…read morelooks for ways to help save money if there are other options available. Had a snow blower with a flat tire, they suggested a lower cost option for the tires. Thanks for the savings!

Beware. If the item does not match the website description, you must pay shipping both ways. Your…read morerefund gets a double hit. Their "Antiqued Midnight Navy Blue Mercury Look Holiday Christmas Ball Ornament" turned out to be solid blue. The only suggestion of antiqueing is the scuff marks on the very obvious seam joining the two pieces of decidedly cheap plastic. Save yourself money and grief by not falling for a pretty web page.

They offer no vehicle of communication with their online customers. That's a problem when you are…read moreunable to reach out nd inquire of a particular order that is substantially late in processing and delivery. I will NEVER order from them again! Rest assured.

I got flowers for my birthday and I tell you what that is the most beautiful arrangement I have…read moreever seen! Lavender 12 roses with 6 different colors the leaves perfectly placed oh my goodness they were PERFECT! I love them I can't stop spinning the vase looking and smelling them! We will order from here for every single flower order we ever need! Thank you guys

I called Milanos in hopes of getting a same day delivery... less than 5 hours later the flowers…read morewere delivered! The recipient sent me a photo and they were so fresh looking, vibrant and beautiful! Reasonably priced to! Milanos is definitely my go to florist in the Columbus/Powell area!

Worst business owner ever! Treated me and my non-profit group with utter disrespect. Was just…read moreplain rude. There are so many better options in the area. I encourage you to avoid Thorsen's.