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    Scott's Plumbing Service

    5.0 (1 review)

    Services - Scott's Plumbing Service

    Plumbing inspection

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    11 years ago

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    Harwich Port Heating & Cooling

    Harwich Port Heating & Cooling

    (29 reviews)

    Communication is none existent. I had a problem with my AC and contacted HPHC, spoke with a…read morerepresentative and gave her the specifics. She said she would put a work order in and I will receive a call back. That was Friday, August 7. I called back Saturday the eighth and left a voicemail. Never received a call back. I called back Monday, August 10 waited online while music played and then the phone hung up on me. Called back again and went into voicemail. Again, I left my information with expectations that I would receive a call back. Finally, I went to a competitor. Their communication was perfect. I was told they could have somebody at my house Tuesday or Wednesday. Only to find out through a phone call that they would send someone to my house Monday afternoon at 3 o'clock. The service man showed up on time and then one and a half hours my air-conditioning unit was running perfect communication perfect timing and perfectly executed. What more can a customer ask for. And by the way, I have been a customer of Harwich Port Heating And Cooling for 16 years. It just happens. I found another HVAC company that I can rely on. When in business one should remember the door you close will be a door someone else opens

    I called to get an estimate for a new heating system. The sales rep came out, got the specifics…read morefor a quote, and never followed up. I emailed him for the quote but I guess they did not want my business. This was a waste of his time and mine. I provide the sales rep with the other heating specifics of a competitive quote (without the price) I had already received. It seems that the company did not want to be competitive. The net result is I went elsewhere to get better service at a reasonable price. I wonder how they would be on providing service for regular maintenance and also in case of an emergency call.

    Scott's Plumbing Service - plumbing - Updated September 2026

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