Jessica is awesome! She is always able to help file all my taxes in such a timely manner. It's been…read moresuper easy to work with her. I've been working with Tax Time for over 6 years. Can't recommend a better person to help with all tax needs.

Very Unprofessional Experience!!!…read more I had a very disappointing experience with Tax Time Team, managed by Jessica. Her of the assistants, Alejandra, only speaks Spanish, which made communication frustrating and nearly impossible for English-speaking customers. They also refused to give a clear estimate of the cost, even after I explained my tax situation and offered to email all the necessary documents. They ignored my request and insisted I come to the office, wasting more of my time. My friend had already warned me about this place after dealing with long delays, poor communication, and mistakes that took weeks to fix. I regret not listening from the beginning and would strongly recommend looking for a more reliable tax service.

Not the best way to find a dependable certified public accountant outside of your state. Lack of…read moreresponse.

Got tremendous service from Natalie with Northstar! I can't thank you enough for all of the help…read morewith my bookkeeping :) Keep up the great work Northstar!

My CPA of many years passed away suddenly during tax year 2022. I used H&R Block because I couldn't…read moreget into anyone during the busy tax season. For 2023, I researched CPAs early in the year and decided to go with Wanda. I spoke with her, she gave me a ballpark price and agreed to review the previous year's tax return and meet with me before doing 2023. Wow! I was in for a rude awakening! I uploaded my information to her 3.5 to 4 weeks before taxes are due. I supplied everything requested. I didn't hear anything from her office for about 2 weeks, then over the course of the last 2 weeks, I would get piece meal requests for information (not originally requested) as if the office/ Wanda was not really focused on my taxes. I FINALLY received my taxes back from them on Friday afternoon, August 12th with taxes due August 15th! I asked if Wanda was going to review them with me, but I was told no because the office was closed for the weekend and I must come in Monday to pay them before they would submit my taxes on Monday, August 15th! I was not even afforded the courtesy of reviewing my taxes with Wanda! My taxes are not complicated, but when I went in Monday, I was required to pay $995.00 (!) for them to submit my taxes on the due date. This amount of money was highway robbery, but what choice did I have because they forced me to the last minute. I asked to file an extension, but they were going to charge me another $250.00 to do that. Additionally, I finally met Wanda when I was making this outrageous payment and I asked her a couple of questions. It became clear to me that she is not the one who really did my taxes. Unfortunately, she did my son's taxes also. He's in his 20s with a meager income and not a complicated return. They finished his taxes about 5 days before August 15th. His invoice was $895! I couldn't believe it! He asked them why it was so high and they said they had accidentally put some of my charges on his bill and lowered it a couple hundred, but still...$695 to do his taxes! I realize she has received other rave reviews, but I would never, ever recommend Wanda O'Malley! I rarely, if ever, write reviews, but I felt this one was important. If I could give zero stars, I would. Steer clear.

My CPA is retiring soon, so I thought I'd better get out there and meet a few so that I can pick…read morethe best one when that dreaded day comes that my current CPA retires. I was really worried about finding the right person. It's an industry where you expect to meet really smart people with not so great personal skills. So I was prepared for lackluster. I was actually, kind of dreading the process. Anyhow, I met with the first of three candidates: Wanda E. O'Malley. Here's how that went: she absolutely knocked my socks off. I'm actually looking forward to my current CPA's retirement now. Wanda is super approachable. she is an excellent listener who knows how to really be present with the person she is talking to. That alone scores HUGE points in my book. It seems that when most people are in conversation they are thinking about what they want to say next instead of actually engaging and truly listening. SO that tells me that Wanda will be all over the details when it's time to take over our taxes. As a local real estate agent, I get plenty of requests for referrals for various professionals, and it will be a pleasure to refer Wanda E. O'Malley at every opportunity. One last thing to note: I did a little digging, and discovered that not only has Wanda graduated with an accounting degree, she actually graduated as Magna Cum Laude of her class. Pretty impressive. Give it a go with Wanda E. O'Malley CPA when you have accounting needs; I'm sure you will be glad you did.

I've only been in AZ for a few years and still haven't found by go-to CPA. I needed a new one for…read morethis year since the one I used last year kept making mistakes and had poor communication. I found Emily online and saw she had some decent reviews, though few. My initial interactions with Emily were great - she responded to my email request promptly, answered all my concerns, and was great when we met in person. She promised that her team would finish the returns in time for Tax Day and that we would have time to review and approve it. When I didn't hear any updates at all, I grew concerned but I gave them the benefit of the doubt since it was their busiest season. But when I didn't hear anything back on Monday (the day BEFORE Tax Day), I followed up. Emailed and got no response so I called and was finally able to get an update that my returns would be sent electronically to review and approve. Waited all day and still didn't get anything so followed up again. After a few back and forth we finally received the returns, reviewed and approved them and asked for an email confirmation that it was submitted. The CPAs I've worked with in the past have always sent an email confirmation or screenshot of the submitted returns to the IRS. We did not get any email confirmation from Emily's team so it made it worried that it wasn't submitted on time, especially since we've been having poor communication from them. When I followed up again, they were quick to ask me for payment for their services. I paid promptly hoping I would get the email confirmation for IRS submittal but still didn't get any confirmation that the returns were sent. I literally just needed a call, text, or email saying it was submitted on time. I followed up AGAIN with another email inquiring and FINALLY they said they submitted it to the IRS but would be emailing it to us shortly for my husband and I to e-sign. We never received the files to e-sign, unsurprisingly. I finally went in person to sign it because the email never came. My husband couldn't sign in person so I asked that they still email it so that my husband could e-sign. Let's just say he still hasn't received the returns to sign. It might not have been as bad if they didn't tell us multiple times they would be sending us something shortly to review or sign. We ended up waiting multiple times for items that were never sent (because it was the day BEFORE it was due). This is a fixable issue. Communcation is key and a quick follow up goes a long way. I don't feel it's the client's responsibility to chase after the CPA who is hired to do a job. It was a bit unprofessional for me. It's not to say I won't work with them again but they really need to improve their communication.

Emily is fantastic. If you don't want to read further, just know that…read more In 2020 alone, my husband and I sold our home in CA, bought in AZ, I went from W2 to contractor and back to W2, and my husband lost his job due to COVID and went on unemployment. We had remodeled our home in CA and had a ton of write-offs, we added a solar pool system in AZ, etc. etc. Needless to say, our taxes were not the simple slam dunk. After attempting to do our own taxes as I have in the past, I found myself spinning my wheels and knowing that I must be missing vital pieces of information. Enter Emily! She came to our home, listened to our history, took our tax information from the previous year as well as the supporting documents to complete this year's taxes and viola!!!! We received refunds from the IRS, CA, and AZ! She was speedy, thoughtful, and always available when I called with questions. She informed me about so many tax breaks that I knew nothing about. Do yourself a favor and contact Emily for all of your tax needs. Thank you Emily!!

Tuve una experiencia muy decepcionante con esta oficina. Hice mis taxes con Jesús y en junio…read morequedamos en hacer un enmiendo (amended return). Desde entonces he estado detrás de él para resolver eso y ha sido imposible. Llamé varias veces y al principio la dueña, Érica, me dijo que Jesús estaba fuera pero que regresaba en julio. Cuando volví a llamar en julio, me dijo que no sabía cuándo volvería, lo cual me pareció absurdo viniendo de la propia dueña del lugar. Llamé nuevamente hace unos días y esta vez me atendió otra persona que me dijo que Jesús no regresará hasta enero del próximo año, cuando empiece la nueva temporada de taxes. Me tomó el número y me aseguró que me llamarían, pero como era de esperarse, nunca lo hicieron. La falta de seriedad y responsabilidad es increíble. No hay comunicación, no hay seguimiento, y claramente no les importa el cliente una vez han cobrado por el servicio. No recomiendo este lugar si buscas que te tomen en serio y te respeten como cliente. Si valoras tu tiempo y quieres un servicio profesional y confiable, busca en otro lado. -------------------------------------------------- I had a very disappointing experience with this office. I did my taxes with Jesús, and in June we agreed to file an amended return. Since then, I've been trying to get in touch with him with no success. I called multiple times, and at first, the owner, Érica, told me that Jesús was out but would be back in July. When I called again in July, she said she didn't know when he'd be back--which is ridiculous coming from the owner herself. I called again a few days ago, and this time someone else told me Jesús won't be back until next January, during tax season. They took my number and promised a callback, which of course never happened. The lack of professionalism and responsibility is unbelievable. There's no communication, no follow-up, and clearly, they don't care about their clients once they've been paid. I do not recommend this place if you're looking to be taken seriously and treated with respect as a client. If you value your time and want reliable, professional service--look elsewhere

Best tax practice in north phoenix Very professional !!!…read moreBookkeeping,efile, and more

Reliable, accurate and professional…read more "It has been a pleasure to work with Brenda several times over the years, most notably during a 14 year period when she provided bookkeeping, payroll and tax services for my small business. She is a true professional in her field, always reliable and accurate, and a wealth of knowledge. I can highly recommend her services without reservation." DCA Property Inspection

Apelian firm has been one of the most trusted accounting firm I have ever worked with, it's been…read moreyears I have been working with them for my payroll, book keeping and business taxes. Very detailed oriented,a firm with integrity and honesty, on point and on time. Will definitely recommend working with them And trusting them with your financials.

Excellent Accounting and Tax services! Mr. Apelian helped me prepare my small business tax &…read moreaccounting services(monthly), and personal family taxes(annually). Very responsive, I do have a lots of questions on a monthly basis, he is very quick on responding to my questions and very details on his responses, normally pick up my phone calls right away, don't even need to wait for a response/call back. His pricing is very competitive and fair. Feels like I am absolutely getting value here.

Adding Machine and Chris have done our law office books for several years and then tax returns and…read morehave excellent quality and not expensive for a small office...appreciate you!

Chris from Addingmachine has been filing my taxes for the past two years now, and I can genuinely…read moresay my experience working with him and his team at Addingmachine has been top notch. I originally found Chris through a Yelp search, and he was prompt at returning my messages and clear with what documents he needed from me to proceed. The first year, he processed my federal and state return within one week, and was even able to review other notices that were sent to me by the IRS regarding adjusted returns for years prior to see what options I had (at no charge). This year, Addingmachine updated their system to make uploading my tax documents incredibly easy and quick. I simply uploaded my documents to Addingmachine's portal and my taxes were filed within a few days. I even received my state refund within two weeks! I was also curious throughout my time working with Chris and had many general questions about stock sales, write offs and deductions. Chris was always diligent about hopping on the phone with me or promptly responding to my emails and ensuring I fully understood the processes and answers he provided. Addingmachine is also upfront about their pricing and very, very reasonably priced in comparison to other CPAs I've worked with in the past. For the value they provide to their clients, I'd say they're one of, if not the best accounting firm to work with in Phoenix. I'd highly recommend using Chris and his team at Addingmachine for all your tax needs!