Everyone was friendly, professional, and took the time to explain what was happening each step of the way. I never felt rushed or uncomfortable, which says a lot considering how most dental visits go. The office is clean, well-run, and they were always right on time with appointments. I wouldn't say I'm excited to go back to the dentist ever--but if I have to, I'm glad I found a place like this. Highly recommend. read more

My wife was looking for a dentist close to us in S. Scottsdale. After three visits she was so thrilled she talked me into going to Scottsdale Trails. To say I was surprised seems very mild. My top plate must have been 30 years old and I was fine with it. After an exam it was explained why my last two teeth should be pulled and a new top plate. The care in measuring everything made me feel like I was at NASA being fit for something. The office staff were very helpful with any answers Just like the Doctor. I must recommend highly anyone looking for a DDS these people will take care of you. read more

I didn't have a problem with the treatments recommended or paying for additional services but the staff is incredibly rude and condescending. I would not recommend this business if they were the only dentist left in town. read more

On two occasions I was overcharged for crowns. Just recently 9/05/24, I was over charged for a crown. Paid $979.50, that's my cost after insurance. I have Delta Dental Premier. Looking at my Delta Dental statement, Delta Dental stated my cost after insurance was $517.50. So, apparently, I was given not the porcelain crown the insurance pays for, I was given an in-house crown that was $462 more that insurance didn't cover. I was never told the crown given was $462 more, nor was I told the insurance didn't cover the in-house crown. To top it off, the Scts. Trails Dentistry billed the insurance for a porcelain crown. Called the office and spoke with office manager. Office manager stated he would look into it, but never responded back. In Dec 2023, again I was overcharged for another crown. I caught the over charged payment approx. two months later. Once again, Delta Dental's statement stated I paid approx. $384 too much. Called the office, office manager stated I now have a credit. I paid for the procedure with my credit card. Why on earth would I pay interest on an office credit? Office manager finally applied the overage back to the credit card. On the 9/05/24 visit, I have filed a complaint (with documents) to the Attorney General office, Chase as well as Delta Dental. ***Make sure you check your insurance statement and also make sure they explain what insurance pays for and what insurance does not pay for.*** read more

I've provided this review on other platforms but it is worth warning future patients to know what you're getting yourself into and do yourselves a favor and pick a better dentist- This writing specifically address my negative experience with Dr. FARNAZ DARIUSH and the procedure she has performed on my tooth. I have a chipped tooth from 20+ years ago that I never had an issue with but Dr. Dariush HIGHLY RECOMMENDED to do an onlay on. I have inquired specifically regarding the possible negative effects of getting one, and Dr. Dariush said it has almost none negative effects. Possible complication was not mentioned to me. Fast forward two months, the treated tooth is experiencing severe sensitivity and pain. Came to find out the nerve inside is highly inflamed. And the only option left is to do a root canal, which costed an extra $850+ that I had no option but to pay. After expressing dissatisfaction with office manager Adela, she ensured that patient complains are being recorded and the feedback is provided to their health provider. However, I did not see any communication being written down nor was provided with a complaint record number. At this point, I highly doubt they're conducting the "complaint feedback process" in a proper manner, if at all. As a patient, if you've encountered an irresponsible and inexperienced doctor like Dr. Dariush, unfortunately you are the one left suffering from the physical pain, cost, and extra energy/time spent getting the course corrected. There is very little recourse other than to file a formal complaint with the Arizona State Board of Dental Examiners. Scottsdale Trails Dentistry as a facility provides little to no help in this situation. Only there to collect the extra costs needed even though the mess was created by their health provider in the first place. read more

This place will try and finesse any money out of you and claim to care about your "health". The hygienist purposefully did a lazy job at the cleaning treatment because she knew I didn't have dental insurance. Bad business!!!! No wonder their reviews are trash read more

The facility is nice and clean. The staff are very pleasant individuals. I've been here at various times such as the morning or afternoon and the receptionists up from is always upbeat. read more

Scottsdale Trails Dentistry - Entry - General Dentistry Near Me - Scottsdale, Arizona

I received a follow up call from Scottsdale Trails today, and it reminded me why I changed dentists. I had been a patient of Dr. K's for a while, and I was very satisfied. I went in for an appointment and there was different dentist, I wish I could remember his name. Three months earlier I had seen Dr. K and was told things were going fine, but I had a few small issues to take care of. The dentist I saw had a far different opinion. I was told I need 4 implants that would be out of pocket and cost several thousands of dollars. He went on to visit two other patients while I was getting my cleaning and I heard him recommend implants to both of them, again telling them they would not be covered by insurance and cost several thousands of dollars. Of course I decided to get a second opinion. I was told I needed one old silver filling replaced and a crown. Both were covered by my insurance, and I now have an ethical dentist. So thank you Scottsdale Trails for helping me find a good dentist whom I can trust. read more

This place is a money grab. They have some of the unfriendliest staff I've ever experienced and it is clear nobody knows what they are doing. On top of that they try to upsell you at every opportunity using fear tactics and recommending procedures insurance doesn't cover. read more

I really liked the service that this team provides for there customers and me definitely. Jesus the guy who did my teeth he did amazing job. And Celenas did amazing job with getting me right time for the appointment. Thanks so much! read more

I was in need of a new dentist in the Scottsdale area after moving from Tucson and I am so thankful I stumbled upon Scottsdale Trails! Everyone there is so wonderful and friendly especially Nicole, who was my dental hygienist, and Dr. Khan. I've had some not so great experiences with dentists in the past so it was so refreshing to find somewhere that truly cares for and listens to their patients. After my cleaning Dr. Khan took time to answer all of my questions and hear out my concerns. I will definitely be coming back here for my regular cleanings! read more

This used to be my favorite dental office ever. I even referred my fiancé and his mom here. However all three of us received surprise bills. Even though all of us were very thorough in asking what insurance would cover, what our copays would be etc. Stay far far away from this office! So sad because I thought I finally found a good dental office. read more

Who gives their dentist an online review? This gal! Dr. Khan makes me not dread going to the dentist. His entire staff and team are always friendly and on top of their scheduling, call backs, paperwork, and billing. Have any questions? Call Daniel at the front desk, he's got your back. Need someone to hold your hand through a standard cavity? Nicole is always right there. Have any weird questions or just need general information? Dr. Khan is the man. I'm really glad I found this dentist. I don't see myself switching any time soon and for the first time I've actually scheduled additional cleanings throughout the year. Thank you for my smile Scottsdale Trails Dentistry! read more

I had a great experience at Scottsdale Trails Dentistry. The office is neat, clean, and new. Their equipment is new and state of the art. They can make crowns in a day. I was called back for my appointment on time and recieved my exam and cleaning in record time. I appreciate being called back at my appointment time and taken such good care of. I will definitely be sticking with this office for all my dental care needs. read more

Scottsdale Trails Dentistry - Very comfortable lobby. - General Dentistry Near Me - Scottsdale, Arizona

I received a call the day before my appointment asking me to "e check-in" through a My Chart website. Had I known they used this type of system when I made my appointment I would have immediately cancelled. They send you so many emails prior to the appointment its difficult to read them all. Once I saw the e check-in system I immediately emailed to cancel my appointment. This may be a great service for some patients, but I prefer not to have to sign into an online portal to check in for an appointment. read more

Updated review. We had two separate dentist practices confirm that Scottsdale Trails Dentistry was indeed lying to us to get us to purchase more. Absolutely do not trust this place. read more

The office is clean and the staff is friendly. The bottom line is I don't have faith in the dentist. I knew I needed 4 fillings replaced because the filling substrate was amalgam (silver). All went well at the beginning of my work but, I felt rushed at the end of the appointment time when another patient came in to be seen. The new filling surfaces were rough to the touch of my tongue and I knew I'd have to go back to get the surfaces polished. I did go back and the surfaces of all 4 fillings are still not smooth after polishing. I am seeking another dentist to do a crown for me. I do not trust the doctor with the health of my tooth, which is in good shape and only in need of switching the filling for a crown. I will return to this dentist for cleanings, though. Twice I have had my teeth cleaned and those procedures went well. I trust the hygienist. read more

Months wait to be seen/schedule. Then make you wait an hour plus after cleaning. Also located in a rundown strip mall. I'd recommend finding another dentist. read more

this place is the absolute worst, first of all they won't take cash. then they sent me a bill for services I never had, After several attempted phone calls, I finally got through to someone, she cleared the charges, but here we are 3 weeks later and I get another random bill, they also make you pay for yearly insurance, which is just more money in their pocket. Fuck that place, I knew they were a mistake from the begining, gotta learn to listen to my intuition. thanks for reading my rant. doesn't even deserve 1 star read more

They must not need or want new business. Maybe they have all they can handle. I filled out a form online, answered their questions, and submitted the form. Had a response that they'd contact me to further understand my needs. 24 hours later I had not heard a word from anyone associated with this clinic. I then called their number, went through their voicemail system, held for 10-15 minutes, no one ever picked up the phone. I then sent them a message on Messenger and also through their Facebook page, simply asking if they were indeed open, And if they were taking new patients. Still no answer from them. Enough is enough. I found another dental clinic close by that is wonderful, they actually operate like a 'real' business. This business obviously doesn't. read more

This was a top notch experience from the moment I walked in the door to the moment I walked out the door! Extremely happy with my Deep Cleaning and tooth repair. read more

Had a great experience as a first time patient here. Front desk is friendly and helpful. Dental assistant did great taking my x-rays, explaining process along the way. Came in for a cleaning and the hygienist Nicole did an excellent job! Dr B was very nice and thoroughly explained any work needed along with the reasoning of why it was necessary. Office is new with the latest technology, including same day crowns. Convenient hours and location- I would highly recommend this dental office! read more

I was so excited for my cleaning today but when left (with no cleaning) I was practically in tears. The wait was terrible, I spent over an hour there and 30 minutes of it was sitting in the chair waiting. They told me both of my crowns are infected and that I need to get them immediately removed and get FOUR extra root canals done in order to bridge them. Also was told I don't have room for my wisdom teeth even though they're coming in fine and the x ray looked like there's plenty of room to me. I was told a "shadow" on my tooth was likely from an old silver filling covered by a white one but he'd need to drill in there and refill it "just in case it's a cavity". To top it off I was told they would not do the basic cleaning I was scheduled for and they would only do a "deep cleaning" since my gums are "so bad". I have zero pain in my mouth and my teeth feel healthier to me than they ever have. All in all at the end they wanted me to pay $500 for the deep cleaning and over $7,500 for the other work. That's with very good insurance. I left empty handed, late for work, and completely discouraged. I'll be seeing another office for a second opinion soon and I will NOT be back to this office. Everyone was rude, too. DON'T GO HERE. read more

Had a top of the line visit at Scottsdale Trails Dentistry for a standard check up and cleaning. From the moment I walked in to the moment I walked out, I was well taken care of. The staff is very friendly, the office is clean and modern, and my check up and exam were efficient and pleasant with little to no discomfort to my teeth and mouth. The feedback and recommendations I received regarding my dental health and things I can do to improve same were superb, and I never felt judged or pressured, which has happened with other dentists in the past. It was easy to make an appointment online and fill out the necessary forms prior to going in. I highly recommend this dentistry and will go back for my next check up in 6 months. read more

Let me start off by saying I never write reviews but after what happened to me I feel like I absolutely have to in order to possibly save others from the tons of wasted time and all the headaches this place has caused me. I'm an average guy who just needed a good dentist to visit twice a year and get something fixed every now and then but I will absolutely never come back here. Rather than write a super long review, here is the gist. 1. Dentist and oral surgeon are awesome but office is SEVERELY mismanaged. 2. They will confuse you with other patients. Happened to me twice in only two visits and one is actually a huge HIPPA violation. They were also super rude when I asked them to clarify that the information they were giving me was correct after this happening not once but twice. 3. They will overcharge you. The difference between what my insurance paid out and what I did is over $500. I have yet to receive a correction or explanation for the difference. My advice would be to sign nothing until you have confirmation that both insurance and your own amounts are exactly the same. 4. They do not have your health in their best interest. After all that I've dealt with in such a short amount of time I am positive they are only out to get as much money out you as possible and not actually help at all. The actual dentist and oral surgeon are very professional, gentle, and absolutely amazing. However, this is completely overshadowed by how shockingly horrible this office is managed. They will continue losing patients if the office does not change, which is a shame because I really like Dr.'s here. read more

The staff at Scottsdale Trails Dentistry make the dental experience smooth and easy. I checked into my appointment and was called back right away, with no waiting around. The x-ray technician was gentle and quick. Once in the dental chair, the hygienist had good bedside manner and made sure to make sure I was comfortable throughout the entire cleaning. She remembered who I was and asked me questions about how things were going. She took her time to make sure my teeth were cleaned to my liking. Following the cleaning, the dentist came in to double check and give me a report. He was friendly and gave me suggestions to help with a couple areas I need extra support with. I was in and out in timely manner, but never felt rushed. The only thing I did not like was when the fluoride was put on my teeth, the technician also got it all over my lips which was hard to remove. Overall, I would recommend this office to anyone looking for a new dentist in the area. read more

Scottsdale Trails is the BEST out there! I have spent my life in the dentist chair unfortunately and without a doubt I can say they are above and beyond the rest. They make you feel extremely comfortable and actually make your visit fun! Bingham is super cool and very laid back. Nancy is THE BEST! She is exceptional at her job and makes everything easy. The entire staff from Nicole to the technicians, Dr. Pratt and even dentists filling in have been superb! I have been waiting my whole life to be happy with my smile and now I finally am thanks to Bingham and Friends! Stellar work, cost effective and easy ways to pay. read more