I just love this store! Specially the new line of jewelry that they started sellingread more

I love little trend places and was excited to go into this store. I was greeted by a lady and not…read moresure if she was the owner, but she started to help me. I was admiring a shirt and she showed me some similar one but then told be the price and actually said, "well that may not be in your price range as we are a high end boutique" I was shocked. I was dressed very nice and actually was interested in getting it until she said that. Then she pointed to the discount rack and said that might be closer to what you are looking for. I am not sure why she was treating me this way but I went from being so excited and loving the quality of the items to just down right offended and wanting to leave. Customer service is huge in any business and suggest they work on theirs.

Let me start with the not so good - I didn't specifically…read morefeel welcomed. I was watched from afar until I hunted someone down to discuss an item. For reference, there were more employees there than customers. Once I was able to get an employee to help, it didn't feel like he wanted to make a sale. I basically had to sell myself on the bag. The neutral - You have to ring a bell to be let in. I guess it makes sense, since the products are generally open to customers. This does prevent theft. But it still made me feel a little off... but overall I get it. The good - There was a huge selection and they had a range of pieces from all luxury designers. The piece I selected I have seen on other resale markets and I have determined I got a great deal. My bag has been available elsewhere for $200-300 more than what I paid for it. So I definitely got a good deal. See photo for the piece I selected.

This spot is FIRE. I came in to sell a random bag that I bought on a whim (fellas, don't ever buy a…read moreman bag without your woman's opinion, you will do LOTS of wrong on many levels to many people, including yourself!). The staff was super helpful. It does get busy so make an appointment or you may be stuck waiting over an hour to get some help. I did NOT make an appointment (rookie move) and did end up having to come back about an hour later. All good though. When I did return, I was promptly seen and had a great experience. I liked it so much so that I ended up just asking for store credit and bought another bag! Oh well. So much for going here to make $ by selling a bag. I did do that but then I spent like 5x that trade in price on a new item. I guess I did kind of get paid bc I got such a great deal on the new bag? YES, that's the reality I choose to believe :).

This is my favorite boutique! Really one of the only places I shop. Glenda and Cheryl are amazing!…read moreThey will help you put together a cute outfit or find a gift for just about anyone. Cheryl will even help you shop on FaceTime. I've been shopping here for years and can't say enough good things. Be sure to give them look when you are in Frisco.

The best little kept secret in Frisco! I adore their unique clothing!! The staff is so helpful and…read moresweet! This place is located in downtown Frisco. Most of there clothing can be compared to Free People and Anthropolgie, not to mention they carry name brands like Free People and Awake Couture w/ some edgier items for the Rock Star customer!

I'm glad I came to read these reviews so that I know I'm not just crazy. I thought the treatment id…read morereceived here was discriminatory because im young & Asian.. but after reading the reviews, I think the employees are just severely lacking in the customer service department. The first time I came in I brought 2 bags to sell and was nervous / had a lot of questions since it was my first time ever consigning. I ended up selling 1 but the process was not comfortable, and the employees (especially the blonde manager who is mentioned a lot here) were so condescending in their responses as if I was supposed to know their policies by heart before selling.... Next comes to buying, I have purchased two bags and sunglasses here, but even that process was like pulling teeth. Everyone is always frowning at you. And I had asked an employee to see a few bags and put one on hold for me until my item was authenticated so I could use credit towards it and she never did... she walked away from me as quickly as humanly possible. I had asked to see a bag and said "oh it's so cute but there's a small stain" to which she replies with an attitude "yes, that's obviously why it's on sale." ???? No thank you! This treatment is not worth the "discounted" rates. Most of the bags are barely below retail. I won't be returning even though they do have great inventory. They really need to clean up their customer service

I purchased a bag charm for my LV at this location after doing some online shopping. Customer…read moreservice here is top notch. If you are looking for quality you can find it here. They also run sales often & keep the displays looking fresh. Finance options if you ball but on a budget. Have fun shopping! Selections are definitely worth coming to the store in person, especially if you live in the area, to shop. Enjoy!!!

They just moved to a new location and have lots of room for new and resale items. Just a warning,…read morethe new items are expensive. Think $300 for a shirt. But the resale are priced very reasonably and most were on sale. They had a nice variety of clothes, shoes, purses and even bath bombs. You never know what you might find!

Super service in a world where service doesn't exist much. Good selection of clothes and giftsread more

I love everything about this shop! Everyone there is helpful and takes all the time a client needs…read more Everything there is the newest style and the quality is excellent.

Ms Rory will transform you if you will only let her! I am a devoted fan and this is my number one…read morego to! Shoes and accessories are amazing. You will not see yourself coming and going. Quality is exceptional AND to top it off they over eyebrow service every six weeks! Love LOVE LOVE Sussie's! Special thank you to Juli P for recommending Sussie's!

Love the holiday events they host, like ladies night is an amazing experience…read more Shopping and walking indoors is always the best for Texas weather. Who needs a mall when you have multiple stores all around you. Painted tree is clean, spacious and spectacular shopping experience

There were so many vendors with the cutest merchandise! It was so clean, pretty and smelt amazing!…read more(The candles and scented booths are my favorite) Nice and clean restroom and ease of checkout!

This location is by far my favorite out of any I have been to. The staff is INCREDIBLE, and are…read morealways so helpful, kind, and welcoming. The selection is also great, and although they seem to be a high traffic store, it has been very organized and neat every time I have visited. They also do a great job with their social media, always posting current deals, hours, etc. If you have not visited this location, you need to!!!

Visited this location for the first time yesterday, Sunday, to drop off some items. I drove in from…read morePlano based on prior reviews in Yelp. I had been going to the Plano location for the longest, because that's what was closest. After yesterday, though, I will be driving to the Carrollton location instead! As soon as I walked in, I was greeted by every one. That was such a nice welcome vs the other locations I've been to. I was the second one in the door, so my wait was less than 30 minutes. I decided to leave to run a couple of errands. Came back and again warmly greeted and someone came over right away to check me out with my offer. Thank you Once Upon a Child Carrollton location for your warm customer service and reasonable offer!