Woodhouse spa is everything you would expect an upscale spa to be. The staff is amazingly friendly…read moreand attentive. It's become a part of my birthday celebration because I've been on my birthday the past 3 years. You already have a locker with your name on it when you visit. They made me feel extra special with little happy birthday wishes in different places. I don't use the same person for my massages but everyone that I've had has been wonderful. My favorite part of this spa is The Quiet Room. You go in before and after your massage and it is so relaxing. A great place to decompress and just chill. Don't forget your mimosa before you go in This is definitely a place you should visit in N. Hills. I'm looking forward to my next visit.

Fabulous, just fabulous. Everyone at the reception is smiling, talking with their gentlest voices…read more-- a great beginning to a relaxing mini-vacation. Names on the lockers are a nice touch; free hairbrushes! Mimosa! Love it. So far, I've had three different therapists; all of them terrific. I was there yesterday; arrived with a sore shoulder, left pain free and happy. A huge shoutout to my brilliant, generous daughter who treated me and her father to this luxuriously healing experience.

Oliver was great! I'd go back. Nice to grab a massage without all the bells and whistles of…read moretraditional spas.

My husband made me a massage appointment here for Mother's Day. I have driven by NOW many times and…read morenever really noticed it. When I entered the front desk employees were super friendly and got me all checked in. As others have mentioned I really appreciated the calm and relaxing vibe. You can tell they really put a lot of thought into their interior design. Not something you always see! The only thing I wasn't expecting was the massage room I'd basically one huge room with different cabana esq tents set up for each client. Since you don't have your own room your masseuse has to really whisper and you can hear when other clients next to you are arriving or departing. It wasn't bad, just different. They do have wave music playing to try and drown out any noise. My massage was great and my masseuse did a wonderful job. The prices were reasonable and I could see the membership being a solid deal if you wanted to visit monthly.

I highly recommend the Umstead Spa! Not only are the spa facilities stellar, the service is…read moreamazing! I stayed with the hotel and had an oxygen facial by esthetician Elizabeth. The experience was great and very relaxing. My skin was glowing afterwards. There are so many amenities, relaxation lounges, and areas with tea, water, snacks, and anything you could need for relaxing. The spa is well equipped with anything you might need, and the ladies here are great with wonderful service. I would definitely come back to this spa.

This would 100% be a 5 star review if I were only rating the massages I've received here…read more Legitimately, they have been game changers. I am always so tense, my muscles are almost always in knots, and I've recently started a fairly strenuous workout regime, so I've been coming here for deep tissue massages. They have done wonders for me. I leave feeling like a new person! Also, the spa is gorgeous and the employees are super friendly. There are lots of amenities for you to use while you wait for your time slot, or after you are done. I've genuinely enjoyed my experiences here. So why 4/5? Well, as others have mentioned it is damn near impossible to make a reservation unless you are there in person; calling in a reservation takes forever. Also, you can only get a reservation Monday-Thursday if you are not staying at the hotel. Again, as others mentioned, the online booking tool is ridiculously inefficient. You have to click on each day to find an opening. Who has time for that? That said, they do open up to non-guests the day of IF the hotel guests don't fill all the slots. But how do you even plan ahead for that? If they upgrade the booking tool and perhaps open up a few slots for non - hotel guests on weekends (before the weekend of), this would easily be 5 stars.

This was the most amazing surprise Emily was so caring to…read moremy needs and injuries The environment is relaxing The waiting rest areas have teas and beverages in the quiet rooms. The services massages, sauna, mani & pedi are add-ons They have products that you can have and it was a calm experience I truly enjoyed it. I can't wait to try the other amenities they offer.

I received excellent service at the spa. Every staff member I encountered was incredibly friendly…read moreand helpful, which really added to the relaxing experience. The atmosphere was cozy, with teas, water, and reading materials available. They've truly created a space designed for maximum relaxation and comfort. Everything about my time there was perfect, and I'm already looking forward to coming back.

Stopped in at Sukho Thai after spending 2 days traveling and in airports. Awesome massage with…read moreLai!!! Highly recommend

Excellent couples massage experience. Relaxing, therapeutic, just fantastic all around. Would…read moredefinitely return.

This was taken from my review on Google. The owner hyper-focused on my "limiting mobility" without…read moreactually addressing the quality or performance of the service itself. Edit: I am including this part in response to the owner. The only mobility issue I have is I can't stand long. My laying on the chair/bed with a knee bolt has no way, shape, or form, any impact on the quality or performance of the service. Because laying for your service is a standard. But on a serious note, please inform me. Apart from having a knee cushion under me, what parts of the service was "adapted" for me? So I know what the baseline and changes were. You were made aware of my limited mobility, as I said over the phone that I cannot stand long and you responded that you have a mechanical chair that moved into a flat bed, and that there is a knee bolt and option for lumbar support. So there would be no standing involved. It still doesn't answer the question of what parts of the service was "adapted" for me, and it doesn't explain why the back half of my head was neglected. I digress. Actual review: I got a 60 minute service and was genuinely underwhelmed and disappointed in myself for spending over 200 dollars (including tip) on this. I work in customer service so I try to tip well, but this just felt like a waste. Technician never checked in with me about the pressure, the bottom half of my head felt super neglected. The only times she "lifted" my head up was to place/remove towel and a zippered-bonnet. And by lift, I would feel pressure on the crown of my head, nudging me to lift my head. When she nudged me to turn my neck to get the sides, the back of my head and hair was barely touched and it was mostly neck strokes. Like literal stroking down my neck. It could've been nice, but she focused on my right side more and breezed through my left side so it was uneven but whatever. When product was directly applied to my scalp, she stopped at the top of my head. So imagine if I'm wearing headphones, and that was like a hard boundary. That's where she stopped. In the end, my scalp feels like there's residue from the products, my back half of the head doesn't feel clean and just feels like soapy water runoff was just chillen there. If I scratch my scalp, there's literal gunk under my nail from the products used. I also asked for a receipt be sent to my phone, which I am still waiting on. So yeah. I envy those who genuinely had really good experiences here. But for someone who just had surgery and can't stand long, I was really looking forward to a good clean. Super disappointed and underwhelmed, and the 30 minute drive made it feel more like a waste of money.

Megan is skilled at creating a relaxing, calm atmosphere. The Japanese-inspired treatments and…read moretechniques left me feeling so chill when I had a major life change happening (in the middle of an interstate move). The scalp massage was amazing. My hair and hands needed the most love and boy did they get it! The chair is incredibly comfortable and the neck, shoulder, and arm, massage left me feeling like I melted. I highly recommend this service as a luxurious way to treat yourself or a loved one. This would be a fabulous treat for an anniversary, teacher appreciation, birthday, or other special recognition.

An absolutely amazing experience! Very friendly front desk staff and the salon is so lovely and…read moreclean. I'm starting a new job very soon so I called at the last minute for an appointment and they were able to squeeze me in today. Normally I know I would not be so lucky. Mieke did an amazing job cutting my hair! She was very friendly and let me be a Chatty Cathy since I rarely see human beings during Covid. LOL The cut itself is great and she did exactly as I asked! She even styled it and it looks really great! Great conversation and fantastic hair...what more can you ask for? I'm fairly new to Raleigh and had not been to a salon yet and in one shot I found my go-to place! I'll be coming here for all of my services! I highly recommend!

Ashlan Argo is a terrible hairstylist that will f*ck up your hair and not offer a refund. If you…read morelove your hair don't go here.

Another great experience at Synergy. I had the best facial I've ever had today with Riley. It was…read moreso relaxing -- like having a massage. My face felt great after -- so moisturized. Highly recommend the Revitalize facial.

Love this place! Such friendly and knowledgeable staff in a very clean environment. I've received…read moreseveral medical skincare treatments (chemical peels, etc) from Becca. She's incredible and has really helped improve my acne-prone skin. Other than treatment, the Synergy skincare products (really customized to your skin type) have done wonders for me! I cannot recommend enough

100% always. Best nails you could pay for. A Russian manicure is far superior than any traditional…read moremanicures or dips.

I've been going to see Larissa since 2014 when I purchased a deal from her from a Groupon. It was…read moremy first brazilian wax experience and I was very nervous about it. Larissa took her time and she made me feel very comfortable throughout the process. The ambience of the studio is very soothing and relaxing and inviting. Larissa is also very flexible with her scheduling and has always made a way to accommodate me. I've going to this place for my waxing needs for 3 years and would recommend it to everyone.

I absolutely LOVE LOVE LOVE this space! I consider it one of the top 10 best investments I've ever…read moremade into myself. At 48 years young, I'm just learning the power of relaxation and it's benefits towards a healthy life. This is my go-to place to relax and unwind. Wilson, my massage tech has such a peaceful vibe, his energy and touch are soothing. And Jaycie has my skin glistening from the calming facial - she's goooood. To top it off, the salt cave is next level. I would go several times a week if I could. The girls up front always take good care of me. Finally, the boutique...try not to break the bank. There's so much there to gift.m yourself and others and some really great finds to bring the spa to your home. 10 out of 10 for the quality received at a very affordable price. Thanks to everyone who works to bring us this beautiful space!!! I posted this review on both Google and Yelp because I've seen the negative reviews (and I won't dare diminish their experiences, I'm sorry if your experience wasn't favorable). But, I had to offer my experience for those who are looking at this spa. It's really a beautiful space to reset.

I truly wanted to love Spa Sense and hoped it would become my go-to spa, especially because this…read morewas such a special gift from my daughter. As a single mom, I do not do much for myself, let alone spend money on expensive self-care experiences, so this meant a lot to me. It was one of those sweet "Mom, please do something for yourself, you deserve it" gifts, and I was genuinely excited to finally treat myself. I arrived early for my first appointment hoping to relax and maybe get a little guidance about the facial experience since it was my first time having one. Instead, the atmosphere felt cold and unwelcoming from the start. There was very little effort made to explain the process, make me feel comfortable, or create the calming experience you would expect from a spa. The service itself was confusing, and I later realized the "facial" was more of a massage-style treatment. I even paid extra for an add-on that I found out was not the right kind of add on for this type of service. In the end I was offered and pressured into a very quick, basic facial but didn't discuss costs or any options. Even then, I chose not to leave a review because I wanted to give them the benefit of the doubt. After I shared my concerns, the owner reached out and invited me back, which I appreciated and genuinely saw as an opportunity to make things right. During my second visit, I was asked to come in as a secret shopper, but the staff already seemed aware, which made the situation awkward from the beginning. Like too welcoming and making a point to be overly kind, more forced than what your normal standard should be kind of thing. We then attempted a microdermabrasion facial, but all 3 of their machines failed and I had 3 room changes during the service, and only part of my face was treated and left with a very incomplete facial. The gal doing the facial was kind and professional, but once again the overall experience fell short. Still, I remained patient because I truly wanted this place to succeed. The owner then personally gave me a gift card to return once more. Unfortunately, when I later tried to use it, I was told the card had no funds on it, and the front desk had no idea what I was referring to. That was the most disheartening part of all. When someone books a self-care service especially when it is a rare treat and a meaningful gift they are looking for professionalism, warmth, and a sense of peace. Sadly, that was missing here. I gave this spa chances because I truly wanted it to be a place I could support and return to regularly, but the overall experience felt inconsistent, impersonal, and unresolved. I hope management takes honest feedback seriously and focuses more on customer experience, communication, and making clients feel genuinely valued.