I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

The entire process has been great! They came out quickly to look at/measure our windows and we had…read morea very fair quote within a day. Installation went well and the crew was very respectful of our property. Jennifer was great to work with and Paul came out several times to follow up. We LOVE our new windows and definitely recommend Ultimate Windows & Doors!

Excellent service from beginning to end. Jennifer will go to any length to help w questions about…read morepricing ( fairest price around), workmanship(which was excellent) and staying in contact. Always returned calls or text quickly. If there were any delays or questions she had the answer. Highly recommend!

Jim (Swain) is honest and definitely more affordable than competitors. Does a great job. You will…read morebe pleased. Highly recommend.

Very friendly. Fast. Made the process of getting new windows easy. Super nice, professional…read morepeople. I would definitely recommend them to any and everyone who needs windows replaced. Their prices are outstanding. Great value. They are a local, who makes the whole process easy. Thanks to the Swain Family I have lovely windows again.

The service was top notch. The knowledge and expertise and ability of the workman was exceptional…read more They do an incredible job. Great place

Work was good. Dealing with AI when calling was a pain. when you get an estimate be sure to read…read morethe fine print. Charged an extra $119 for a useless warranty. Cost close to $500 to replace two 8x10 pieces of glass.

After deciding to do new windows we ended up getting 9 quotes. That was far more quotes than I…read morewanted to get, but I was repeatedly unimpressed with the knowledge of the sales people and the products they were offering. That all ended when Bill from Memphis Weather Proof showed up. Bill knew his product well. His sales pitch was very low key. We checked several references he provided near by, and drove by the homes to see the work. Everyone raved about Bill and his installer Kevin. Bill also didn't want any money up front (this varies with the size and type of the job), which was a huge confidence booster. Windows came in on schedule and Kevin was able to get to our job a day or two later. Kevin does all the installation work himself which is both good and bad. It's good because he's a hard worker and does a very nice job. It's bad because it makes the whole job take a while since only one man is doing the work. Best of all, with the new windows the house already feels better and I can see a reduction in energy use on my home energy monitor. The windows have been a huge improvement.

I have used Memphis Weatherproof twice at my home, they did my storm windows when I first moved in…read more5 years ago and again, this past month, I had all new double-pane windows put in. Bill is very accommodating, in general, and very knowledgeable when it comes to his products. The windows are of the highest quality and they are a beautiful and energy efficient addition to my home. Kevin is the window installer and he has done an amazing job! I cant' believe he does all the work himself and he gets it done quickly. I had 11 windows to install and he got the majority of them done in one day. We had some inclement weather which delayed installation a bit but Kevin is most impressive when it comes to getting the old windows out and the new ones in. Overall, I couldn't be more complementary of Memphis Weatherproof and I would highly recommend them.

Best in the business for any needs you have around your home. Did a fabulous job on my new windows.read more

Crone Construction installed windows on two of our homes and we were very satisfied with their…read morework. Not only the person who provided the estimate, but the entire installation team were professionals. We were particularly impressed with how quiet they were during the installation process, and once they were finished, it was as if they were never there. We felt comfortable with the crew working in our homes, despite them being strangers. Thanks to their work, we now have beautiful new windows that enhance our daily view.

I would not recommend this window world.. it's not been 1year since they installed my windows, I…read morecalled over 6 weeks ago regarding holes in my screens, I had conversation with ANITA, she had a attitude right from the start she continually talked over me and told me they would come to my home pickup my screens for $75.. Even though the one year warranty was not up. I have a home in KC, and used window world and have been completely satisfied with their customer service. So take caution with this company...they have no customer service and also when they installed my windows they installed them incorrectly, I had to pay my carpenters to reinstall them. It's pretty sad that one person (ANITA) with a lousy attitude can cost a company business... So if want to spend your hard money and have smooth transaction you might want to skip this window world.

Year later and no resolved yet , ,, think I need a refund to pay someone else to take out and…read moreinstall correctly....the third crew out look at my wife and said we can't fix this without removing the door and reinstalling it again.... but be it was 20 degrees and raining I said not today..