Facebook:…read more I had an excellent experience with Ward Heating and Air Conditioning in Biloxi, MS. From start to finish, they went above and beyond with their customer service. They replaced all of my ductwork at a very reasonable price, and the quality of the work was outstanding. While working in my attic, they even removed and disposed of a dead rodent they found, which I truly appreciated. Accidents can happen during any job, and when a part of my ladder was accidentally broken, the owner, Mr. Kenny, immediately reimbursed me so I could replace it. That level of honesty and integrity speaks volumes. Mr. Kenny also took the time to point out other issues that needed attention -- things I would have never known about -- and gave me great pricing on those as well. It's rare to find a company that is both knowledgeable and genuinely looking out for the customer's best interest. If you're in the Biloxi area and need HVAC work done, I highly recommend Ward Heating and Air Conditioning. Professional, fair, and trustworthy!

Wards is great, our handler wasn't working and he did a thorough job of trouble shooting and found…read morean issue from a previous company also and got us up and running. Wards is the only HVAC company that we will use in the future.

Extremely fair price. Great quality work. He is definitely my go to now!…read more He was very diligent and made sure the work was done right.

From the owner: Reliable local service for repairs, installs & emergencies. Honest pricing and quality work you can…read morecount on. Call today: 228-243-5276

We had a new ac / heat system installed with all new duct work and relocation of second system -…read morepretty extensive job. The HVAC techs Chris, Bear, Mike and Christian are first class, well trained technicians. They did a good job in 3 days and the owner Keith even stopped by the job to help clean up the old unit and ductwork. The negative - the job was quoted at an agreed price in December 2023, a $5000 deposit was given and the work began in February. They took final payment of $14,000 on my credit card without asking and before the job was completed. Then they sent a final invoice to justify the 8% charge over the agreed upon quote amount. Good workmanship, watch the accounting.

Visit #1: I had an inside ac coil that was leaking freon, but was still under warranty. The good…read morenews was that since the system was still under warranty there was no charge for the coil. The bad news it that I was charged $1000 for labor and freon to install and recharge the new coil. The bill I received did not adequately summarize all the charges that added up to that $1000 charge. Interesting that they came up with a nice round figure like $1000, isn't it? Visit #2: They installed several ac units in my house and one had a poorly designed drain pipe that kept getting clogged. One of Keith's repairmen redid that drain pipe so it would drain better. After a few months I noticed stains on the ceiling and went up into the attic to see what the problem was. I was amazed to find out that the sections of new drain pipe had not been cemented together! Consequently, the pipes had loosened up and were leaking.

Quality of service is impeccable; servicemen are extremely competent and knowledgeable; and great…read morevalue for the money.

Stay away from this company. Had them install system for new build. The system was poorly designed…read more Hot spots in some room and others freeze or burn you out. The technicians seem to be competent but if you are looking for a new system they do not know what they are doing and you will be dissappointed. Also, i have complained several times and requested call back from Tillmans in reference to the problems and have not recieved any call back. At this point i am pretty sure i won't be getting any.

Replaced original HVAC system, with new heat pump. Great work, at a fair price. Seemed very…read morecommitted to our satisfaction.

From the owner: McGuffee's Air Conditioning and Heating service was founded by John and Lisa McGuffee in 1984. As…read morelifelong residents of the coast and we are dedicated to serving our local community with honest, dependable, and affordable service. We stand behind all of our work and will always be here to service what we sell. Our rates are usually lower than the industry standards and we give each customer all of their options before anything is done. We always treat each home we are in with respect. To our loyal customers: We appreciate everyone of you and we thank you for your business over the years!- the McGuffee family.

Do not use this company. I have a clogged sewer line. I told them I needed a company with the…read moreright equipment to do the job. The tech snaked the line could not unclog my line. Refused to use the water jet. Because his helped didn't show up was his excuse. Charged me $267.50 for a job not completed. This tech was not a plumber.

After the gas company decided to do unannounced maintenance on my service meter when I wasn't home,…read moreit was discovered that my water heater pilot wouldn't light. Being Friday, December 29th, I was unsure if we would have any hot water for the long holiday weekend. After contacting three other companies and being told that Wednesday was the soonest someone could make it (one company even said they could "pencil me in for the first week of February") I was able to contact A&B at 3:00pm. Not only did they send Brandon out that afternoon, he was able to get into the unit and find that the igniter was dirty and just needed cleaning. While some people would have seen this as an opportunity to upsell a new control system or even a whole new water heater, he was able to make the repair with no new parts. I must say that this was well worth the $140 cost of a service call! A&B are my new go-to company for plumbing repairs.