BEWARE of this business! I was initially asked to pay $298 for my initial consultation and that my…read moreinsurance would be billed for the rest, Their ads say they accept Medicare but I told the receptionist It's a HMO, Oh no problem she said, your liable for just $298 . I paid the $298, I thought that was it, NOOOOO. I was never told that their Sleep study machine was another $500 & there is no refund because it is disposable. I get back the next day & it's all sales again, they wanted more $ for the appliance for my mouth. Naaaa - I didnt do it. So I am out just under $900 & I have heard others say their credit card was changed months later.....I cancelled mine.

As a paralegal, I'm telling you to run from this business. They provide you with a financial plan…read moreupon your first appointment about prices for retrieving medical records. $0.50 cents per page goes against the California law of $0.25 per page. There is an administrative fee for obtaining your medical records of $40, they are legally only allowed to charge for the copy and the labor of the receptionist. I originally wanted a sleep study and for a doctor diagnosis of this, which is her job was going to be $55.00. According to California state law, section 123110, a patient is available for one free copy of their medical record that includes the diagnosis. They can be charged 0.25 a copy. If you have a victim about this, you can do your research and sue her and she would have to pay for the lawyer fees. When I brought this up about the administration fee, dr. Rosemarie rohatgi said that it costs money for receptionist to print records. I then replied that it is part of her job, and she says that she has to pay her to do that. Additionally, she cannot charge for medical records for government programs like the VA. Military members don't fall for this.

I posted a review recently and I got what looks like a canned response which was totally insincere…read more It's the same response. Everyone gets and I called the phone number provided and nothing has been done to follow up with me or fix the situation. I will start looking for another sleep lab that has respect for the clients,Veterans and patients. This must be some kind of joke.

I never would have guessed from reading these reviews that we were being seen at the same clinic. I…read moresee Dr. Gupta and he has been a god send for my asthma. I have extremely bad asthma to the point that I was needing breathing treatments 3/4 times a day plus rescue inhalers constantly. Dr. Gupta instantly stepped in and evaluated my case I suspect that I have damage from Covid long-haul Covid if I'm being honest. I haven't felt like any other doctors have listened, but Dr. Gupta listen to me did a full lab work up, a lung function test, and allergy panels I am now on a medication regimen that works for me and I can finally exercise again without fear of going into full-blown panic attack of asthma symptoms Parking does suck very truthfully I always show up early but front office is great and their nursing stuff is great I had an issue with my medication and insurance and I called the office and they instantly started calling my insurance and the pharmacy to Get on it so I could get my medication. I'm extremely thankful for Dr. Gupta and his staff and helping me

I have had insomnia for two and a half years now. It's really affected my ability to be productive,…read moremy focus, my mood, my energy levels, and my ability to regenerate my health during REM. Since I am on Medi-Cal, my PCP referrals are to mental health providers that rely heavily on prescribing mood stabilizers and other serotonin inhibitive drugs. I don't want sleep by being doped up on tranquilizers. I was excited to find the Insomnia Center, hoping for a real cure or healthier approaches to my sleep issues. But when I spoke to the receptionist, I was simply told flat out that they didn't accept my insurance, and to go to UCSD (scary!), and given NO other referrals or suggestions as to where else to look for a healthy alternative. The receptionist seemed very stressed and desperate to get off the phone. I'm disappointed, and let down, but mostly, just very very tired. I hope others haven't had this experience.

I can not say enough good things about Dr. Cetel!!! I had been seeing another doctor at another…read moresleep clinic and he just wasn't able to explain to me what my sleep issues were. I changed my care to Dr. Cetel and I am so very grateful for her. Dr. Cetel listens, actually hears me when I speak, discusses my options and together we make decisions based on her knowledge and my comfort level. I feel very thankful to have been recommended to her. Sleep conditions can cause many problems and for me Dr. Cetel is the only one. Cheers Maureen

I've been treating for four weeks and already see a huge improvement in my sleep quality and…read moreability to concentrate. I am looking forward to more improvement. :)

I am a 9 year retired NFL veteran that felt like I was slowing down and especially my brain…read more Forgetfulness, slowed response time in conversations, memory lapses, less alertness, searching for words when talking to people, lack of deep sleep are the symptoms I have been experiencing for several years now. I can tell that it is and will get progressively worse as I grow older. This was all before I went to Mindset and experienced the remarkable technology that they have to offer! Since receiving treatments at Mindset, I have experienced new found energy, clarity of thought and memory, great deep sleep, and clear general awareness of my circumstances. To put it into words that explain it best, I don't have what feels like tired brain anymore!! Remarkable.

I'm leaving this review based on my experience as a potential patient trying to coordinate a TMJ…read morereferral. My referral was originally sent to Dr. Chase Bennett's office on July 22. When I called on August 3, I spoke with Megan and was told the referral had not been received. I provided my information by email and contacted my primary care provider's referral department to have it resent. Megan called me again and told me they still had not received the referral. She also said their benefits office could not see an authorization from TRICARE and that my provider's office had not sent one. I explained that my patient portal showed the referral as authorized and that I had also confirmed the authorization directly with my insurance. At that point, I was genuinely trying to understand where the disconnect was, especially since the referral had already been faxed twice. I asked whether Megan could contact my provider's office so the two offices could determine what was happening. Instead of helping me troubleshoot the issue, she told me I was "not listening" to her and proceeded to explain how the referral and authorization process works. When I asked if she could call the office, she corrected me by saying, "I can't call the office, but I can talk to the referrals." Because I felt dismissed rather than helped, I asked if there was someone above her I could speak with. Her response was, "You can talk to my manager, but she's just going to tell you the same thing I'm telling you." The tone of the conversation felt unnecessarily condescending, especially when I was simply trying to figure out why an authorized referral that had been faxed twice was not reaching their office. I ultimately called my primary care provider's referral department myself and explained what had happened. Their representative contacted Megan directly. During that conversation, Megan explained that the office is not currently accepting TRICARE patients for TMJ and is only accepting TRICARE for sleep apnea. My provider's office was then able to move forward with redirecting my referral. After that conversation, Megan left me a voicemail apologizing for the miscommunication. She explained that she had thought I was seeking an oral appliance for obstructive sleep apnea and clarified that their clinic is not currently contracted with TRICARE for TMJ. She recommended that my referral be redirected so I could be seen elsewhere. I appreciate that she ultimately called to apologize and clarify what happened. However, that clarification also highlighted why the earlier interaction was so frustrating. I had been trying to understand exactly what was preventing my referral from moving forward. Instead of asking questions to clarify what treatment I was being referred for, I was told I wasn't listening, had the referral process explained to me, and was told that a manager would "just tell me the same thing." The issue ultimately wasn't that I didn't understand the referral or authorization process. There had been a misunderstanding about the reason for my referral, and the clinic was not currently accepting TRICARE for the TMJ care I needed. Had that been clarified when I first contacted the office, my provider could have redirected the referral without the repeated calls, confusion, and unnecessary stress. As someone managing Stage 4 cancer and other chronic health issues, coordinating medical care already requires a significant amount of time and energy. I understand that insurance issues and misunderstandings happen, and I don't expect front-office staff to control those circumstances. What I do expect is respectful communication and a genuine effort to help someone who is trying to access care. Being spoken to as though I simply wasn't listening when there was, in fact, a misunderstanding on the office's end was particularly upsetting. I never became a patient of this practice, so I cannot speak to the quality of Dr. Bennett's clinical care. I can only speak to my experience trying to become a patient. While I appreciate the eventual apology, the way the initial interaction was handled left me feeling dismissed rather than assisted.

My worst experience at a medical office. I had been waiting for 4 months to get an appointment…read more They had noted my telephone number and email address incorrectly. Finally, I did get an appointment, but was late as Carroll Canyon Road was closed and they wanted me to reschedule. I am going to a different provider. I would recommend the same thing to anyone considering this clinic

Day-of-treatment cancellation due to a "required" mammogram that was never disclosed. I explained…read morethis to Dr. Dominguez and asked to proceed with treatment that day, agreeing to complete the mammogram before my next treatment four months later. He refused. I had already paid for labs (which had to be repeated due to lab error). This was a failure of communication and patient-centered care. This was highly unprofessional given I was not at fault for their lack of communication.

Dr Dominguez and his staff are fantastic. Martha is also the best of the best. They are extremely…read moreresponsive and care so much about their patients. Super thankful to be a patient of theirs!!

JEN CHANGED OUR LIVES! We feel like we have a whole new lease on parenting after working with her…read moreand we couldn't be more grateful. My husband and I are new parents to the most perfect little girl...who just didn't know how to sleep at night. She was a great daytime sleeper but would regularly wake up 8-10 every night. We were desperate for sleep and finally hit a breaking point around the 7 month mark. Side note: Intense sleep deprivation is truly no joke, and I am sending all of my love and strength to the moms and dads out there that are going through it right now (there is hope, and it's in the form of Jen Varela!). We started working with Jen at the end of May, and right away I appreciated the knowledge and care that Jen brought to her approach. As a first time mom, I didn't want to use the cry-it-out method and was happy to hear that was not her go-to strategy. We started with a much gentler approach that was developmentally appropriate, and although we did see some slight improvements in those first few weeks, we weren't making the progress we were hoping for. We started losing hope and were certain that we were going to be the first clients that Jen couldn't solve for. We were ready to give up and just accept our fate as walking zombies, but Jen never lost hope and always had another method up her sleeve. Fast forward to today and we are going on over a month of our baby girl both putting herself to sleep and sleeping through the night. We no longer have anxiety about bed time and are able to have some time back in our evenings. And we go to sleep confident that our girl has the skills to soothe herself when she wakes up! We are honestly still in disbelief that this is our new life. We went from getting 2-3 hours of fragmented sleep a night to now getting a full night's rest. It has completely reshaped our parenthood journey and our mental health for the better. We are SO grateful for Jen -- she has truly changed our lives! We know that baby and toddler sleep is ever-evolving and will change with time, but she has armed us with knowledge and tools that have given us confidence in the road ahead -- and we know that she's only ever a phone call away when we need her. THANK YOU JEN!!! We may have to name our second child after you in a show of gratitude.

Jen was amazing throughout the process. She was patient, accommodating, and extremely knowledgeable…read moreduring our calls together. I wanted to find an alternative to cry it out method and Jen was the perfect solution. While there were a few tough nights Jen was by our side through and through. What I noticed was Jen didn't treat this like a gig or just going through the motion. She was genuinely invested and that's why I would recommend her to anyone who wants to find an alternative sleep training that moves at the pace of your child. If I went back in time, I would hire her again in a heartbeat. By graduation, my baby was able to sleep in the crib through the night! P.S. Jen we love you! Thank you again for everything!! Sugar night night

Quality doctor and a nice facility for overnight sleep studies…read more Unlike other sleep testing facilities, this one feels homey and comfortable.

I called them to schedule a sleep study and they told me that they do not accept Blue Shield PPO…read moreplans. I still find this very hard to believe, but that's what they told me. I have no review of the process but in the 10+ years I've had a Blue Shield PPO, this is the first time anyone has ever said my insurance is no good. I almost want to call them again to make sure.

Dr Brockett and his assistant, Lauren are truly the best. They work you into their schedule…read moreefficiently and quickly...even if you show up on the wrong date! Dr Brockett worked magic with my snore device and it works beautifully. Cannot go wrong going to Dr Brockett.

After struggling with CPAP for almost 2 years, I decided to try a dental device. Dr. Brockett was…read moreone of several recommended by Scripps Sleep Center (Torrey Pines). I couldn't have made a better choice! Dr Brockett is extremely knowledgeable and this type of dentistry is ALL he practices! The consultation was great and the options available to me were clearly explained. Once my device was delivered, he very carefully and clearly gave me all the instructions I needed to use it correctly. And I am ONE HAPPY former-CPAP user/hater!! Melissa - his administrative assistant (and wife) was extremely helpful as well with Medicare billing, etc. I can't say enough good things about this practice.