Thus new ownership is terrible…read more The femal was rude and called me liar to my face...when she was proven wrong...no apology!!! The process has changed and is not the quality that a long time customer can accept.

Judge looking at the photos of the dress VERY UNSATISFY…read more How difficult it is to find a place where they do a good job

I do not recommend this place at all. They were rude when my son and I called about his suits. He…read moremissed his interview and they were extremely rude. They hung up on me when I asked them questions. I asked for management to call me back and no one ever did. I would avoid this place at all costs. For a small college town, I would find another place that values customers and tries to make things right. Extremely disappointed as my son has been going there for years to get his suits dry cleaned.

I chose this business because prior reviews were positive. My experience was not great. Not only…read morewere my curtains not ready when the business said they would be, they were also ironed with pleats that I did not ask for and hung so that the middle of the curtains were all wrinkled. Other businesses I have used hung the top and bottoms from the hanger so no wrinkles were created in the middle of the curtains, right where everyone looks. They had to be ironed again by hand at home before I could hang them up. I will not be using Park cleaners again.

Got in and dried all my clothes since Lowe's sold us a dud. Pretty clean and was not crowdedread more

Always working, and very convenient, price is right, and they go above and beyond customer service…read more Sewed my comforter together for me and save me purchasing a new one.

Worst service I have ever had. Answers there phones 15 minutes before there closing time and…read moreinformed me that they were doing me a favor of talking to me after hours. Worst customer service ever in Bryan college station ..... to bad because they actually made my compmay signs well. Never going back again and would advise you to look elsewhere if customer service after the sale is important to you ......

I generally do my printing at Office depot, but did my printing here today. I was pleasantly…read moresurprised at how quick and easy the service is. They have computers set up where you can give your print jobs yourself and the printing machines are right next to you, so you collect the prints yourself. I found this very convenient when I have to print confidential documents. Rates are also reasonable.

Lululemon referred me to this alteration shop for a zipper replacement. They told me they would…read morehave to replace the entire zipper and that they would match the color, so l agreed. It took around two weeks for this work to be completed because they had to order the zipper. The zipper they replaced it with is yellow, not even close to the color of the jacket. The stitching is sloppy and the lines on the jacket are all crooked now. This work costed $45, and my jacket is now in even worse condition. If you really care about an item of clothing you own, don't bring it here

Great turnaround time and very pleasant... and reasonable in prices... it was for my wedding..read more

In today's world, it is difficult to find people who will stand the test of time and provide…read moreservice that is unmatched by technology and fast schedules. A&M Alterations is a business that embodies excellence. They were quick to help and did an alteration that I needed a week earlier. From asking me where I wanted the alteration to teaching me the typical location of my requirements, I received exceptional service from start to finish. Please support this business; you will be happy with your product.

Took in two pair of pants to have them hemmed. I was told they would be ready within two weeks…read more When I went in to pick them up, two weeks and 4 days later, the pants still were not ready. I was told to come back the next day and they would be done. I picked them up and then departed on a business trip. While ironing my pants on the trip, I noticed the hem had simply been folded under and stitched. The surged edge of the material is still in tact and untouched. The excess material had not been trimmed and the seam could be seen on the outside of the pants when ironed. I could have hemmed the pants in this fashion myself. I have taken clothes here before and received better quality work than this and service that was on time. Plus, it was not inexpensive to have two pair of pants hemmed (approx. $25 per pair of pants). I will think twice before taking any other items back here for alterations if this is the turnaround and quality of work to be expected for the amount of money paid for this service.

They were quick and it is a job very well done at an excellent price. We are pleased.read more

We had them re-cover some mid-century era sofas with a faux-leather. They did a nice job. No…read morecomplaints and a good price, too.

Walked in to ship a package for a damage covered by a guarantee. The worker (a 50 year old Hispanic…read moreman) was so incredibly rude. He starts by passive aggressively insisting that the packaging I had brought would not be appropriate, and says that I must put it in $6 shipping that they provide. Keep in mind I had asked the company and they said the box it came in would do. He kept saying my package would be ruined and it wouldn't be his fault. Those statements are fine they are his opinions, but the way he said it was extremely demeaning and rude. He then proceeds to take a call from what I pressume is his wife, and ignores my questions. Since I can understand and speak Spanish it was something about home repairs. And even though I understand personal matters arising, it is not an appropriate time to take a call in front of a customer and then proceed to ignore them. When they are literally paying for a service. Lastly when I asked if the box would be taped, he just kept saying your box is going to be ruined, its going to be ruined, and its not my fault. This experience is enough for me never to willingly go back to this UPS store, and speaks negatively on the quality expectations for UPS's customer service/employment decisions.

If you want to have your day ruined come here. I tried to drop off an Amazon return (which is…read morefree). I pre printed my labels and packed them myself to try and make it easier but ohhhh nooo. The one lady was absolutely horrific and rude as she told me I didnt do it right and she needed to separate one of the returns. I explained to here okay that's fine, we can just take the items out and do the method of "drop off" where they scan the QR code and they package it themselves. But Noooo because I brought them in the store with a pre packed label she refused to help me and told me I would now have to PAY because she repackaged mine in a UPS sack (they do that for all returns that come unpacked anyways)!! This store is an absolute mess. Every single person in front of my had and issue too. The same horrible girl overcharged a guy that said he comes here every week and sends out the same package and it was nearly double what he normally pays. Conclusion: If you want to get ripped off and charged extra for anything (even FREE Amazon returns), come here! You might even get talked down to and receive no help whatsoever.