I highly recommend this shop! The people are so helpful and kind. They went above and beyond. I…read morehighly recommend

Large selection, great prices & very nice service! Can't wait to find another reason to go back!!read more

I absolutely love the staff here--they truly deserve the best. Every time I visit, I'm greeted with…read moregenuine warmth and kindness. They strike the perfect balance between offering help when needed and giving me space to browse comfortably. The conversations are always thoughtful and friendly, making every visit feel personal and enjoyable. This location is always impeccably organized. I don't think I've ever seen it anything less than spotless. Every visit feels intentional and enjoyable. When I plan a trip here, I'm not just looking forward to shopping, I'm genuinely excited to catch up with this amazing team. If I ever go back to retail, I think this is the first place I would apply to. The energy this staff brings is everything. As soon as you walk in, you can tell it's a healthy environment. It doesn't feel heavy but instead light, calm, welcoming, and pressure free. It truly feels like hanging out with your friends. Thank you West Speingfield!

Kudos! I have now purchased 2 Designer bags from La Glam. I love the selection they have. I def…read morewill continue to go back. And I LOVE the new owner!

I really miss Mimi. She was great with everyone when she ran the shop. If the price tag date was a…read morecouple of days early and you wanted to purchase it to get the discounted sale price, Mimi would honor that. Her selection of clothing and other merchandise for sale in her shop were very well chosen (timeless, classics, vintage, hip, trendy etc), on her part. Mimi was a class act! I was sad to see her move. But hopeful the new owner would continue with the great quality of style and fashion sense. Only to be disappointed, VERY DISAPPOINTING! The new owner can be somewhat rude at times. And the selection of clothes and items are not so hot anymore. She is kind of greedy. My experiences with her have not been so great. And the new owner moved and where she moved is awful....hardy any parking spaces and everything is packed so tight, it's hard to shop. The new shop is extremely smaller in size and the set up of the store in general was unorganized. Merchandise was clump together tightly packed, doesn't flow and it just seemed cluttered and some merchandise not easily accessible at all. The new owner should not have moved, BIG BUSINESS MISTAKE. I think she hurt herself by moving. So many people I have chatted with are very disappointed by her move as well and how she treats people poorly. Mimi had a great successful popular shop and the location was perfect. Wished new owner didn't make so many changes. If the wheel wasn't broken why fix it or make so many unnecessary changes. This is the second shop for this new owner. Her first boutique failed and it use to be right next store to Mimi's. After her first boutique failed, her and Mimi worked out things where she (the new owner) would take over and be the new owner at Mimi's. Some changes were fine. I get the new owner wanted to eventually change the name of the shop and make some changes, but moving was a big mistake. She also needs to treat all her customers nicely with respect.....not just a select few. May 2026

Went in to once upon a child today to sell my items. The girls were so kind and helpful and I think…read morethe lady who is the manager ended up checking us out and she was such a pleasure she made the selling and buying experience so nice!

awful customer service. Fake nice and rude manager and associate. I was extremely disappointed. We…read morehaven't been in a while and we were never treated like this. We will never go back to Springfield location.

I've been in several times over the past few years. Each and every time I've had the most…read morepersonable, patient, and knowledgeable people help me. Even when I tried on several pairs of Hoka and none of them fit right, they were great. Today a shout out to James for his excellent service.

It is a great place to pickup sneakers for what ever you need them for . The staff will make sure…read morethat you get the right pair for your comfort and purpose in life .

Beautiful store, great for gifts, unique clothing, perfect baby items, lovely and friendly staff.read more

I bought a dress for my granddaughter, and before purchasing it I asked the salesperson whether I…read morewould be able to return it. She told me yes, as long as it was returned by January 8. A few days later, I decided to return the dress because it was too expensive for a newborn. When I went back to the store, a different salesperson told me that the store only issues store credit. When I explained that the previous salesperson had not mentioned this, she pointed to a small pink slip stapled to my receipt that stated the store's refund policy. I asked to speak with the owner, who repeated that the policy was printed on the pink slip. I explained that the slip was given to me after I had already purchased the dress, which makes it irrelevant. The salesperson should have informed me of the return policy before completing the sale. I also pointed out that the standard expectation is to receive a refund, and that the store should clearly post its return policy--such as on the front window or at the register--so customers can see it before making a purchase. Failing to do so is a deceptive practice. The policy should be displayed prominently in the storefront to ensure fair and transparent business practices. I returned the dress and was issued a store credit. I am now disputing the charge with my credit card company. I've always supported small businesses, but I will no longer support The Blue Marble.

Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful

The gentleman who runs the store is very nice and helpful and will give recommendations if he does…read morenot sell something you are looking for. Has a large variety of items at great quality and the prices are outstanding!

Took a drive down from the NH border to check this store out ... It's Awesome!! Very well stocked…read moreand the owner was very helpful .. got the vest i was looking at on line for $50 cheaper than i could get from the manufacturer... I also got a call from his daughter answering my questions.. if you are looking for leather this is the place to go!!