They have zero customer service. Our pulmonologist referred this place to reset the settings on…read morethe CPAP as they were incorrect. We had a prescription, but they stated they don't do that there. So, we called the corporate company and this is the same place they referred us to. I think that all the Clearwater sleep MDs should take this place off the list as they do not want to help their customers. Also, spoke to the compliance officer who said she was following up. Still have no response.

The lady at the front desk on 11/26 was very professional and helpful. Regrettably I didn't get her…read morename but she helped me on the phone and in person, a truly caring person.

Sorry but worst company I've ever delt with in my life. My issues with the company covers pages and…read morepages. The latest: Ordered new supplies. Very specifically stated I needed non-magnetic. 2/10/26 they sent magnetic headgear again. I called - they said the order did say non-magnetic. Will send an email for return label - FedEx. To send new headgear. I returned the headgear. Have the UPS receipt. 2/25/2026 - replacement never arrived! I called Lincare. Got a very nice lady. She said the order says non-magnetic but they apparently put magnetic in the box. Also, she said my record DOES NOT say "non-magmetic", contrary to what I was told last several times I called. So Lincare, instead of sending me the non-magnetic replacement, just gave me a credit for the returned magnetic headgear! She updated my account. Put in notes with exclamation marks !!! saying NON-MAGNETIC. Said she is shipping the non-magnetic headgear - order processed 3-5 days then 5-10 days shipping. The Lincare saga goes on, month after month after month!

You can't talk to the office. It's a call center. Every time I deal with them they get my order…read morewrong. Horrible Company.

I dealth with their Tampa office 5 years ago and Lucia was great. I just spent 5 weeks dealing with…read moreMelissa there, and it's been the most awful and frustrating experience ever! My doctor's office said they're totally disgusted with them, and we're relieved when I told them I have found a different provider!

There comes a time in peoples lives, when they, or someone they take care of, will need some form…read moreof durable medical equipment. More on that later. Here one can find Brian Maggio, who is a licensed Pedorthist. A pedorthist is a professional who has specialized training to modify footwear and employ supportive devices to address conditions which affect the feet and lower limbs. I am a Type2 diabetic. As a diabetic Medicare will provide one pair of shoes a year. After jumping through all the hoops that Medicare makes you jump through, The paperwork ends up with Brian, and that's when the magic begins. Brian measures your feet, makes suggestions on styles of shoes then makes impressions of your soles for inserts that will fit into the new shoes. Once all this is completed, one leaves the store with "happy feet." Brian is a laid back, down to earth person who is very easy to talk to about any problems you may have with your shoes. Brian is at this store only on Tuesdays and Wednesdays, the other days he's in Tampa. I highly recommend and trust Brian Maggio. Back to Health Aid Company. They can handle all your durable equipment needs, such as, wheelchairs, both manual and electric, mobility scooters, lift chairs, hospital beds, commodes, crutches, canes, and walkers. Some of these items can be rented too.

Very kindly accommodating. I got some compression stockings there! Pricy shoo but they weren't to…read morebad! Nice people.

Pharmacist is obnoxious, rude, and barely speaks English although today after a disagreement he…read moreused sign language for his lack of understanding English. After a disagreement he started yelling in a language I didn't understand but after giving me the middle finger 4 times in front of his staff and customers I said, "Oh I get what your saying now try it in English." Long story short he has been filling controlled substances to my wife for years to me. He is required for every controlled substances to ask for ID. Never once do he ask me and for all he knows I could have been selling them in the streets. We get in an argument about the price of the drugs and he refuses to fill the script. After having him cuss me out and giving me the middle finger 4 times I leave. I go to Walgreens with the script and they not only asked for ID but called my wife's doctor and my wife. I didn't mind, I was treated with respect. The script was filled and the next thing I get home and my wife is in tears because this jerk threatened to call the Dea on her!!! She had a valid script and he is the one the Dea needs to talk to. You can't fill a controlled substance script without proper authentication and he is the one the Dea needs to look into. I filed a complaint with the bbb and his stores website. My review disappeared within hours. Beware of this guy. Could be part of something nefarious?

You try and call them and they put you with a machine named Jessica who doesn't answer any of your…read morequestions and continues to talk. Even if you hit Zero or asked to speak to a representative. It keeps going trying to sell you something. They just lost a customer.

This is a scam site trying to get you to order different plans/devices. Never reached a live…read moreperson re: my question.