INFECTION, COMPLICATIONS, A SURGICAL PROCEDURE THAT FAILS IN UNDER 6 HOURS, FAILURE TO FOLLOW BASIC…read moreMINIMAL SURGICAL PROTOCOLS, NO POST OP FOLLOW UP, LACK OF COMMUNICATION AND A COMPLETE LACK OF COMPASSION AND EMPATHY... THAT'S WHAT TO EXPECT WITH DR SPIGA AT SMALL MIRACLES SURGICAL CENTER! I was a Veterinary Technician for 25 years and was blessed to have worked next to many wonderful Veterinarians. Dr Spiga is NOT a wonderful Veterinarian. Dr Spiga is the most unprofessional and uncompassionate Veterinarian I've ever met in my life. I undersand that the surgical procedure my dog had has a risk of failure and I understand that Small Miracles Surgical Center is low cost/high volume facility. But basic surgical protocol is NOT followed at Small Miracles surgical center. All they need to do is place a catheter in each animal for surgery so that they have quick access to a vein in case the animal starts to crash during the anesthetic procedure. Catheter placement takes less than a minute typically. This also provides a way to administer IV fluids during the anesthetic procedure. I took my dog to Small Miracles for a cherry eye (prolapsed tear gland) to be repaired by Dr Spiga and the surgery failed in less than 6 hours post op. My dog was IN PAIN and extremely restless since the sutures in his tear gland/eyeball were ripping and tearing through his tissue all night until they finally ripped through his tear gland. OUCH! My Veterinarians...all 4 of them... realized that Dr Spiga had used the wrong suture material! When you work near the eye the sutures are supposed to be soft. She used the incorrect suture for a tear gland! My Veterinarians were horrified when they checked him after his surgery. They found infection in his eye, severe swelling and they found that Small Miracles used the absolute wrong suture material for a tear gland repair! The suture material that Dr Spiga used scratches the cornea, could have punctured his eyeball and ultimately creates larger problems and is painful for the dog. And the fact that there was not even a catheter placed just really upset me and my Veterinarians because they know that basic surgical protocol involves placing a catheter in every animal for safety. I got extremely lucky that the improper suture material did not cause permanent damage to my dog's cornea. I have spent nearly $700 so far trying to repair the neglectful work of Dr Spiga. Plus my dog came back immediately with an infection which probably means that their surgical tools/surgical field are not sterilized properly. My Veterinarians do not perform cherry eye surgery and that's the only reason I went to Small Miracles. I went there seeking a consultation but they don't offer consultations! They'll do a quick, subpar surgery on your animal but they won't talk to you about it first! They expect you to drop your animal off like an assembly line with no communication, (limited text messaging at best) no telephone in the office, no way to follow up, no expertise, no compassion and no empathy for the problems they create in your animal. My advice is to never take a living being for surgery at Small Miracles Surgical center. I have supported their rescue since they open their doors many years ago. I was excited when I heard they opened up a surgical facility to offer an option for lower cost surgeries for rescued animals. But after my experience with Dr Spiga and the facility and the way they handled me, my dog and my complaint... I will tell everyone I encounter who has an animal about my experience at Small Miracles. Word of mouth is the best advertisement and I will be spreading the word of my experience. Loudly.

I recently attempted to adopt a puppy from this organization and unfortunately had a very…read moredisappointing experience. There were issues obtaining information from my deceased family dog's previous vet hospital, and instead of being understanding or helpful throughout the process, the staff member I spoke to, Diana, came across as disrespectful and dismissive. I understand that adoption agencies need to verify information, but rather than working with me to resolve the issue, I felt unsupported and treated unfairly. In addition, the communication over the phone was extremely unprofessional. I expected a more compassionate and respectful approach, especially given the circumstances. Overall, this was a negative experience for me.