Steve came by and rescued a buddy promptly and professionally! One call and he was there in less…read morethan an hour. Towed back to the ramp and made it very easy. Appreciate you Captain Steve!

Great service! Showed up to save the day when my boat broke down Memorial Day near the dam. Fast…read moreand friendly. Even stopped to let us hop in the water to cool down. This guy was a pro. Dropped my boat right on the trailer. Note: used the app and found it very efficient

The sunset cruise of Lake Havasu is a must do and Sunset Charter provides a fantastic experience…read more The cruise takes off nightly near the base of the London Bridge. The boat holds about 25 passengers and is comfortable. Captain Tim navigates while Janene narrates the tour. Janene provides interesting history and facts about the lake, London Bridge and the people that designed and built Lake Havasu. The almost two hour trip guided us through Copper Canyon, where Janene pointed out geological features. Captain Tim expertly maneuvered the boat so that everyone could take good photos of the sunset and London Bridge. Janene took photos of the guests so that we could remember our adventure. They offered water to us when we boarded the boat, and we were allowed to bring our own beverages on board with us. We brought wine and beer. Assorted music plays during the cruise. The cruise is an excellent way to experience the beauty of the area and lake. This a 5+ stars adventure.

Great tour. Wonderful guides. Beautiful photo ops. Would do it again next time we are in Havesu…read moreCity.

Mark was fantastic -- great pricing, a super clean and fast pontoon, and a really smooth overall…read moreexperience. He walked me through everything before we headed out, which made it easy and stress-free. The boat ran great -- we were cruising over 30 MPH on beautiful Lake Havasu, and I even brought my fishing poles along. What really impressed me was his honesty and kindness. I accidentally left my wallet behind, and he mailed it back to me with no hesitation and refused to accept anything for it. Just said to keep them in mind for next time -- and we absolutely will. My wife Nelly, our dog Caleb, and I had an amazing time. You really can't beat a day like that on the water. Highly recommend. God bless! Nick - Owner - Abel's Bagels, SW, LV, NV, @abelsbagelslv

Me and my bf rented the jet skis the first day and the pontoon boat the next day…read more The customer service was great and they are conveniently located right on a beach. Both the jet skis and boat ran smoothly. It was really romantic on the boat, just us 2. We had an amazing time. We will def. Be back and renting with this company again. You do have to purchase a day pass to be on the beach before 4 pm. It costs $35 per vehicle. *if you plan on riding jet skis only I suggest bringing your beach tent and setting up on the beach and relaxing after. We really liked the beach compared to the others

We dove Lake Mohave this weekend. Jerry was very knowledgeable and helpful. He gave us great…read moredirections on how to find the bus (the front is 34 ft deep and the rear is 43 ft deep at current lake levels). We will definitely come back whenever we're in the area!!

Jerry, the owner, is a wonderful ambassador for scuba. Being new to scuba diving, he was…read morewelcoming, educational and really spent all the time with us that we needed to make great choices in his shop. Located close to a great place to fun dive and get certified at Lake Mojave, you can get your tanks filled here, equipment and accessories as well get info to join the Dive Shack on scuba traveling adventure. Jerry's group has several all-inclusive travel packages built around diving, all over the world. So pop in and take a look next time you're looking for a great dive shop and meet Jerry. Take a look at the great deals in the on clearance as well as the full selection of gear.

This was a hard number of stars to figure out…read more The boat itself gets 4 stars but the service gets only 1. First the boat - it was very comfy for the 10 of us and it moved pretty quickly. I was surprised at how little gas we used as well (around 22 gallons for several hours of going up and down the river). The BT connection was not working so they loaned us a cable. We later found out that the outlet for plugging in something electrical was not working either, but we were not going to waste time looking for a fuse or going back for another repair issue. I booked our boat months in advance and we were set for pick up at 9:30 and return at 5:30. We arrived at 9:20 and were met at the office by Kristina. She did nothing to charm us but we got the business stuff done and went to meet Wylie on the boat to learn all about it. He went through many things and explained where the anchor was stored as well as life jackets and the flag for skiers and the BBQ grill. He never discussed bumpers as far as where they are stored and how many we had. We took off and when we arrived at our campground to pick up the rest of the gang we noticed that a piece of metal trim was coming loose. It was apparent that it had been repaired multiple times from the screws and screw holes that were meant to hold it on. We all got on and headed back to the casino to show the damage and see what was to be done. They had a nice guy named Chris come over and screw it back on, but he used the same holes that were already stripped so when it came loose again we didn't bother. Meanwhile we had wasted over an hour of time and some gas so I went into the office to see what our options were for compensation. I asked Kristina if I could use her phone to call the manager/owner when she told me that she had no authority to make calls about our situation. She looked at me with a very irritated expression and then she called Tammy and asked if Tammy would speak to me. Apparently Tammy did not want to so Kristina was stuck conveying messages back and forth between us. A partial refund/credit was out of the question so we settled on us keeping the boat overnight and having it back at 8:45 the next morning. It's not really a concession of any kind for them as no one was going to pay to use the boat from 5:30pm to 8:30am, but it was offered and we took it. We took the boat back and arrived a few minutes early. I had brought the life vests that we used for our towable to the office door and then went to sit on the boat in the shade. When K and W arrived at the office I went to the door and she came out and looked at the vests and said to me and the other guy returning the vests, "Whose are these?" in a grumpy voice. No good morning, or welcome back, or how can i help you. I guess that files for customer service in Parker, but it would not in Phoenix. When we came to return the boat we were charged $110 for a bent propeller. I have no idea how that happened, but it was indeed bent in a way that it was not when we picked it up. We were also charged almost $70 for a missing bumper. We were only aware of the 2 bumpers that were on the boat when we picked it up. Apparently there were supposedly 2 more stored under the seats that we never talked about. But there was only 1 there when we brought it back. Also, we were accused of unhooking the bumpers and putting them back on in the wrong place. We were 10 adults on the boat and no one removed the bumpers for any reason. We pulled them into the boat when we needed to but never unwound them. When my husband pointed out that all of the other boats at the return location had the bumpers in the same place as ours we were told that they must have done the same thing. A very strange coincidence IMO. We paid the $180 because they had a $1000 deposit from us and it wasn't worth the fight. This was my first rental from this company, and while the boat was indeed a better quality than some of the other places, I will not rent from them again based on the above.

Customers Beware, a lot of unethical business going on here. Owners don't care about taking care of…read moretheir customers. We were charged a full day even though we had the ski for a half day. We were charged for 3 gallons of gas even though we filled it all the way up at the closest gas spot to them and it showed completely full on the gauge. The owner said "So we're charging you for 3 gallons. Unfortunately even though it shows full you used gas coming from that gas station to here so unless you filled it up with your own gas here at the dock, you and everyone else that rents a ski from us will always have that 2 to 3 gallons to pay for." THEN WHY NOT TELL EVERY CUSTOMER THAT WHEN THEY RENT THE SKI? Especially at 7 bucks a gallon? How much do they pay? Pump price wasn't even 3$ a gallon so it's alllll profit for them. Even though they say they open at 8am the guy rolled up at noon to help us. He was 30 min late which could of been time on the ski. Any credit? No. We didn't get on the ski until almost 1pm, could he charge us the half day rate? "Nope. Sorry. Half days are normally done in the morning" WHAT DOES THAT HAVE TO DO WITH IT? All I asked for was a break on the cost for a half day or to not charge us for the gas and this guy (one of the owners) didn't give a damn about anything except getting as much money as he could out of us. Even though they rent that same ski out for 200$ for a full day with a referral from Pirates Cove Resort he still couldn't knock off a little bit when we were charged 300+ after the 4+ hours we didn't have the ski for. Also, the skis are in horrible condition cosmetically. We were the first customers of the day so we got the only one that didn't have something wrong with it. The others? (I've included pictures) bumpers hanging off, mirrors missing, storage department covers missing, seat stitching exposing the foam inside. We will NEVER use this company again and I'd advise you to stay clear of them and use one of the other ski/boat rental companies at the River. Positives? - The girl in the office we spoke to was really nice. -The ski ran well. -The worker (not 1 of the owners) a guy that helped us at the Bluewater Dock was really helpful and knowledgeable. Even though you could clearly tell the owners ran the poor guy into the ground. Last thing I'll say is this, I leave a lot of reviews on Yelp. A lot of good ones and some bad ones. I'm not the guy that just focuses on the negative but that's all that I experienced here. I really hope these ppl get their stuff together and learn what customer service is.