Do not rent from this company. They do everything they can to keep security deposits and charge renters for everything that they are not responsible for. read more

I am beyond disappointed with this company.(Hampstead office) They do take advantage of being in a military town and expectation that the renters will vacate and have to buckle under the crazy list of demands from the move out inspection. The list of craziness (like didn't remove 3 thumbtack from a wall, left a rubber band on a door jam (this was put there to keep the pantry door from opening into the refrigerator and damaging it) to other things. They did give me a list and allowed me to go back in and correct BUT kept a large portion of the security deposit for things not on the list such as the door inside the refrigerator being broken (was like that when I moved in)and they charged me for screw and bolts having to be removed from the walls and the repair of it. These were in the house when I arrived and I hung my pictures and TV with the existing bolts and screws so I didn't put holes in the walls. (Even tho it made my decorations look ridiculous because I used existing screws)I come from a property management background and have never seen the likes of this) Do not plan to get your deposit back if you rent from them, the house was FILTHY when I arrived, it looked like the prior tenants had left in a hurryand their deposit was not used for cleaning in my opinion. The refrigerator was covered in what appeared to be rust from a huge spill of something that had splattered all over the refrigerator. Took me weeks to clean to even be presentable but no mention of this during final inspection. The whole main living flooring is glued down vinyl and is popping up was told that all they could do was have someone come and reglue spots but it popped right back up. Carpets were dirty and smelled of animals. I had a professional carpet cleaner come out and clean carpets before I left. Tammi is a wonderful person to work with, easy to talk to etc but Kelli did the inspection and it was a most unpleasant experience. I have never failed an inspection and had they told me I was being charged for existing issues I would have tried to make it right because I like most Americans do not afford the outrageous deposits and application fees that are put in place. Beware if you choose to rent from this company. read more

So I rented a house from this company for long term in Jacksonville NC, the management at this company is vindictive and will try and charge you for anything and everything they possibly can. The air conditioner in the Unit went out in the middle of summer, which if you know anything about NC summer, its over 100 degrees in the house and humid as fuck. Contacted management and was told they would need to wait for the owners warranty company to see what was wrong, 3 days later still no air conditioning with kids in the house. I had someone come out and fix it because under North Carolina law "landlords are not required to provide air conditioning, but they must repair and maintain any AC unit that is already included in the rental unit as part of the property's amenities. If the lease specifies that AC is included, the landlord is responsible for keeping it in working order, with repairs needing to be made promptly after written notice from the tenant" and reported the repair and receipt to the seacoast for around $1300. Seacoast informed me that they would let the owners know but it was unlikely we would be refunded. Talked to the owners while they were there with contractors on 10/25/25 and not only did they never contact the warranty company, the owners never knew the AC went out at all. Also, we found a new place to live and immediately started getting harassed about turning in the keys and handing in a lease termination notice even though we're still paid for the month of November. Called and texted me at work not once, but 3 texts and 2 calls. Then began the inspection harassment saying we would be charges $60 if we were unable to allow the inspect WHILE PACKING TO FUCKING MOVE after the inspection they noted we're responsible for replacing blinds and cleaning up cigarette butts and had to submit photo evidence or we'd be responsible for another $60 for a re-inspection. Like for fuck sake, worst rental company ever. Do not allow them to host your property, and do no rent from them. read more

I rented a condo from Sea Coast in Kure Beach for a week. I have been renting at the beach for 15 years and this is the worst experience I've ever had. Would not rent from them again: - I was not happy with the condo. I felt that the pictures were either doctored or taken many years ago to hide the fact that the property and furnishings were very dated and warn. - Sea Coast forced me to spend $150 renting linens that I didn't want or need. It was not an option, as it is at every other property I've ever rented. - Their text communications were not customer friendly. I didn't feel like a guest at all. For example, I received a text about an exterminator coming with a threat of a $300 fine if I didn't open the door for them. We stayed home waiting, and they never showed. read more

The ladies at Sea Coast Rentals have been amazing. Tammi, Wendy, Kelly and Lora make a great team! A special thanks to Tammi for helping us during the rental/ move in process and Wendy for a quick response and great Customer service! We are very happy tenants! read more

Our experience has been amazing with Tami Dove. It's a scary and exciting time when you have to move ,but with her attention to detail and amazing personality she helped us into our new home . All while she handled all the details with clear direction and quick responses to any questions we had along the way . read more

Our rental experience was less than satisfactory with failures to fix things. Our move out experience was awful with dishonesty on cleanliness and damage. we were charged almost $1000 over our deposit for things that were already in need of replacement, things they claimed weren't done, and things that were regular wear and tear. At one point during our tenancy we were told we couldn't have baskets of individually packaged snacks on the counter during one of their yearly "inspections". We had a limited time to rectify our snack baskets, but none of the things that were recommended to be remediated or repaired by the owner were completed. These people are lying crooks and if i had known, i would have taken so many pictures before we left at move out. If i had, we would have gone to court and i would have been getting my money back. I have rented for over 15yrs and never had a property management company charge me even my whole deposit, let alone almost double, so i didn't think to take pictures of everything. Buyer beware and make sure you document EVERYTHING with these people. read more

Beware!!! Promise & lies. I've been around the business world over 30 years managing high end luxury cars. All we have in this world is our word and relationships we build. Seacoast Rentals is a predator in a market place where many have lost everything they had & these piranhas are praying on good people. There are lots of good reputable realtors that are honorable respected members of the community. The people here are NOT! read more

I love renting from Sea Coast Rentals in Shallotte! Amy Scearce is an amazing person who always has a bright smile! She always solves our rental issues efficiently, effectively and immediately. From the application process on, it has been an absolute pleasure to interact and conduct buisness with Amy. read more

Melissa with Sea Coast Rentals has been amazing to work with! We are half way through our 2nd year in our rental house. Unfortunately there have been a few issues this year; oven was out for a month, refrigerator out for 3 weeks and most recently the AC leaked and brought down the ceiling in our master bedroom. While all of this sounds like, and is a nightmare, Melissa has been great through it all. She stays in touch, responds quickly, makes it very clear that she cares. The delays in repairs are clearly not due to the property manager, but realistic processes; vendor schedules, part orders, etc. read more

Stay farrrr away from this company at all cost!!!!! This company takes full advantage of being in a military town knowing the tenants leaving mostly move out of state. When we moved out we left the house in good shape considering our floors were rooting and there was mold inside the home. After the move out inspection I received an obnoxious list of things they were trying to charge us for including yard work, removing of command strips that were forgotten, cleaning, and more. Most tenants are long gone by the time the inspection is complete and don't know any better or can't do anything to fix the situation and just let the company charge them since the items were on the obnoxious move out cleaning list they give you. According to North Carolina law reguardless of the lease signed you can not charge for anything considered normal wear and tear. This company makes their money by pretty much scaring and scamming military families into loosing their security deposits. Make sure you look into the NC tenant laws and don't be afraid to consult an attorney read more

If I could give this company a negative star I would. I won't give specifics as they are petty and would respond with personal attacks. However what I will say is they really want homes to sell, their ultimate goal is for homeowners to use their services then talk them into selling. They are awful to the tenants, unprofessional, and everything you see in all the other negative reviews is correct. Do not recommend!!!! read more

Absolutely terrible. Called four times in one day and was given the run-around and even hung up on. This is just another example of this company's horrific service. I want to make sure that they remain a 1 star company. BUYER BEWARE read more

If I could give 0 stars, that would definitely be an option. I lived in Jacksonville from March 2018- August 2019, and frankly I wished it was shorter because of this company. My husband was in the military so we found a nice place to live until he gets out. Unfortunately it wasn't worth the stress and unprofessionalism we had to deal with. After going to TN and gathering our belongings and moving into the house, we arrive to see patches and just - stuff - laying around. They decided they were going to paint the walls per owners request, which we were not informed of. We decided on this being our first house together house because of its colors, style and location, but now it's just plain off-white. After Hurricane Florence, we were without a refrigerator for 6 weeks. They always claimed they have no "direct contact with the owner of the house" but that makes no sense right? We also lost almost $300 worth of frozen food we got a few weeks before the hurricane because we buy in bulk, so we weren't real prepared to lose all of it. We were given $50 by the agency to make up for our constant eating out and no fridge for 6 weeks... Anyhow, they ended up giving the owner my husband's cell because I guess they were tired of hearing from us three times a week. Flash forward to moving out, our lease was cut a month early due to the owner separating from the agency (good for him, honestly). Our lease ended September 9th, but we decided to move myself back home August 16th. I emailed Von Nixon (whom we dealt with the entire time of us staying in NC) on the 13th, asking about finalizing things and trying to clarify other instructions. TO THIS DAY, I've never received a reply from her. My husband went to their office yesterday to wrap everything up, and they had move offices, but didn't inform anyone of their new address or new numbers so he had to track them down through Sea Coast Air BNB. I wouldn't recommend this rental agency to my worst enemy. read more

SeaCoast Properties has been such a pleasure working with! If you're looking for a home to rent in the Shallotte area, call them. From start to finish they are top-notch. Smooth & efficient! read more

Sea Coast has handled my property in Jacksonville, NC and I have been very happy with their service. They have been prompt in contacting me about everything and they were very fast and successful in finding long term new tenants for my rental property. Sorry to hear folks have had bad experiences but I have been totally satisfied with no complaints. Thnx for all the hard work your office does supporting me. read more

The most horrible rental company in Jacksonville. Stay away and do not rent from them! All they want is your money. They do not work with you whatsoever!! They take your security deposit but don't fix anything at all. They did not let us re-paint as most rental places allow so. They have no met most of our requests which are cosmetic however they claim "there's no money" but they took the security deposit away from the previous people that lived in our home. I cannot wait until we move out and I will be taking them to court if they do not return my security deposit as I haven't done any damage to the house than the damages that were already there when we moved in. They can suck it. read more

I recently rented from this company. I'm active military and have rented for several years. I had to pursue the company in order to get the house that I did. They bring as is to a whole new level. Usually in a rental they put fresh paint on the walls and fix the holes. But here there are still foot prints and crayon on the walls from the previous tenant. There are holes everywhere and you can see several layers of paint. It was disheartening moving in especially with the flat paint you can see all the stains. The carpet is in 7 different colors of brown from all of the staining but the company refused to have the carpets cleaned or the walls painted. Be weary accepting houses from them! Not willing to provide customer service at all, very hard to get maintenance accomplished. Would not recommend. read more

We are property owners and have been please with the level of service and communication from Rob and his team. Our home was rented quickly and all repairs/issues were reported to us and reviewed in person (if necessary) in a timely manner. This is our second management company and we are pleased we made the switch. read more

I normally wouldn't slam a business but under the personal circumstances I believe it highly necessary. For one, no one in that office has any idea what's going on at any time. Staff training literally does not happen at all. They throw the new people to the wolves and say good luck. They bombard their vendors with work and act surprised when the work cannot get done within the little time frame they ask for. As if the vendors don't have other jobs to complete with other companies. And if they do not like a vendor, homeowner, or tenants they will do whatever they can maliciously to make a situation more difficult than what it needs to be. Prime example: my father used to be a vendor for them and my mother would bring the office homemade fudge, cookies, etc. That all came to an abrupt halt when my father started holding Seacoast accountable for unpaid invoices. Once you call them out on something, all of a sudden the niceties stop. Eventually my family even rented a home from the company during my mother's cancer treatments which everyone there was well aware of. They purposely didn't tell my family the owner was going to sell the house my parents were renting. They only knew because the owner told my family himself. Only two months later did Seacoast notify my family. They also came to do an inspection that the homeowner wasn't even aware of. Here's the kicker- it wasn't even the 6 month inspection, it was an additional inspection with no photos taken or anything provided to the homeowner that they were there. We know because again, he told us. They were looking for anything possible to take away from my family's security deposit. However, my family ended up buying the house anyway as a well deserved slap back in the face to Seacoast. So haha to that! In short: they don't care about you or your situation. And they will make every interaction with them a headache and extremely unpleasant. They have absolutely no reason to treat anyone like that especially a family struggling with a life threatening illness. I am ashamed of you all in that office. I hope Justin Ash sees this and he is more than welcome to contact me personally if any of you have some choice words you'd like to say. I know you're all too petty to say it to my face and too lazy to type up a hateful email, so by all means let's get the boss man involved. Have a great spring Seacoast. read more

We had a very poor experience, we spent $2,800 for four days, the bed was broken and the property was in rough condition, but we did not bother to report since we were trying to have a good time at the beach. When we left the property the owner and Sea Coast Rentals tried to hustle us to pay for the bed and other things that needed repair in the unit. The called multiple times and we felt harassed and disturbed. The owner clearly knows the condition of the unit and it seems he had clear intention to get us to pay for his repairs. We will report them to the better business bureau. read more

We were long term rental tenants with another company which was bought out by Sea Coast Rentals. Our experience with the first company was not perfect (the house we were renting was old and had several maintenance issues, which at times were frustrating to deal with) but we did feel like our concerns were heard and addressed. After the change of ownership things went rapidly downhill. It didn't seem to matter that we always complied to the terms of our lease, and paid our rent on time without fail. We understand that their agents are busy during the summer, but maintenance emergencies such as complete air conditioning failure should take, at most, days to repair, not weeks. Preventative maintenance ceased to be performed on the property when Sea Coast took over, which exacerbated the issues. On the flip side, inspections and appointments were made with 48 hours or less notice by the agents based on their own availability, and, as tenants, we were expected to adjust our own schedules accordingly. This policy is certainly not military savvy or friendly ... the idea that you might be on an exercise or a deployment, or simply at work, and unable to run back to the house with at a moments notice to let someone wander around with a clipboard and a camera just doesn't register with them. Not recommended to the military families in the area, or the working families in the area. You deserve better. read more

Don't even try. Accusing of things we didn't do or have control over. Try to penny pinch you and think you are stupid. SEA COAST RENTALS in Snead's ferry is one of thee worst customer service and morally wrong I have ever seen. My family has been in real estate and property management for 30 + years and never seen this. Katrina Hull doesn't care and will try to get every penny out of you, especially dealing with military families who sacrifice enough already. read more

Heinous service. Literally went out of my way to make a yelp account. Here is why. Not only did they NOT fix a single problem that was reported to them on initial inspection of my rented space since day one, they also have the audacity to expect you to show up in person to deliver paperwork, on their time. As far as"property management" is concerned, they just soak up their 10% cut and don't lift a finger to help tenants, even after tenants follow up. From a personal side, they couldn't work with me and didn't articulate facts to the owner of where I stayed properly which resulted in my lease not being renewed and then to make matters even better (sarcasm) refused to talk to the owner and admit that they got it wrong. Pathetic, lazy, and lack any kind of apathy would be the best way to describe Kathy, and is the overall impression I got from dealing with this company for the last 6 months. BEWARE, you will get zero quality customer service. read more

I am pulsed with the sea coastal rental in Hampstead NC My wife and I have been renting from them since 2014 in the first two month's the lady kelly had given us a hard time on a pet we have we paid a 400.00 dollar pet fee and was approved by sea coastal before we signed a lease but she came to do a inspection and after a few day's We got a letter that we where to have the dog put down and we where in violation of lease. I called sea coastal main office to ask why they said kelly said our pet was a pit bull which it was a bull dog and had the paper work we give nikky when they came out to visit our pet's. After filing a compliant they never said a word and moved kelly out of that office some where else there been people We where fine until they bagged us to renew every time because we take care of the place. But in sept. 2017 a lady text me terri m. text me and said a check was returned which was my felt I switched account when wallet was stolen She text me and said to vacate the property she was headed to the court to have me evicted. I called her and ask why are you so Ruud to me I will come today and take care of it she said if you not here at 5 pm get out of the home tonight. What company would allow someone to speak to there good tenant's that way. I lease up in sept and we will never rent from them ever/ read more

Tiffany Bowman and SeaCoastRealty were amazing in trying their best to help me find a HOME for my family I'm presently going through a divorce and my past credit history was not the best but they were still willing to help me in any and every way possible. Everyone I've met was so amazing. read more

If I could put zero stars I would. I can not believe they treat military service members and their families like this and get away with it. The hurricane happened and the backyard got destroyed. We requested and asked repeatedly if the fence would be fixed and the whole reason we wanted to rent the house was because it had a fenced back yard and we payed extra for it. But it never got fixed after the hurricane happened and the 11 months after until we moved out. Then we moved out then they proceeded to slap us with fees adding up to $800 which were all on estimation and kept our deposit on top of it. So total trying to fork over $1500 out of us. On top of it $600 of the money they were asking for was because of the backyard that was damaged due the HURRICANE that we had asked to be fixed before because it was not in our contract to fix ourselves! Moved out 8 months ago and am STILL dealing with these people! To put into short I had been trying to fight this the entire time and had even considered taking it to court. We're had hired cleaners to clean the entire house when the house was empty and then they also tried to slap a cleaning fee on us even when we had a receipt showing we paid cleaning services! And we painted the entire interior of the house! This company is ran by corrupt human beings and it deeply sickens me that they are doing this to all kinds of tenants across Jacksonville. DO NOT DO BUSINESS WITH THEM! FIND ANOTHER REALTY MANAGEMENT COMPANY! read more

They were terrible. The repairs barely got done. I had a tarp on my roof for a year, and my fence never got repaired until I put my 30 day notice in. They kept saying it would be done this month, and it never happened. I put my 30 days in and boom someone came the next week. Had a leaking sink for a month. On move out they required all this crazy stuff such as a spray, enzyme teeatment, carpet cleaning, professional clean, chimney sweep, and to leave the utilities on in the middle of summer until repairs are done which is wrong and not stated in lease. The inspection was so nitpicky when I got the rental in terrible shape. Thank god I took pictures and documented. Still waiting to hear about what else they want to charge me for that was like that when I moved in. They also don't paint after you. They expect you to do all the painting on moveout when the walls are not all white. Never had that. Every rental I have had paints after each tenant. Then they seemed to lose all my reciepts and tried to charge me for a move out clean when I paid for one, AND I even used a recommended cleaner. They told me "well they missed a couple spots"... You can tell they only care about money. On moveout I did my own lawn care then it rained and the final inspection was a week after I moved out. They charged me for lawn care. You might as well use another rental agency. They also have inspections every couple of months and dont show up to them, and then reschedule for the next day without confirming with you and charge you 65 dollars if your dog is out. I had no clue they were coming because they missed the first time and then apparently they rescheduled for the following day without confirming with me and I get charged. They are just unprofessional, rude, and unorganized. If you do rent with them keep documentation of EVERYTHING. Any other rental agency would be better. read more

I'll start out by saying they started out great. We entrusted SeaCoast to handle our home back in 2015. We had the same tenants for 2 years. Through the 2 years the only employee that remained the same at SC Rentals was Emma (great at responding quickly). They went through several different employees which caused great confusion with emails etc. Now, let me get to the real issue. Our tenants lease was up the 25th of June. They paid the whole month of June, but decided to move out June 3rd. We were told by SC that they were moving out June 15th and the move out inspection would be June 16th. On June 19th I received the move out inspection list and pics from Von (She has been fantastic). That day I called Rob (Broker) to see if we could start the repairs needed (paint, flooring, cabinet repairs etc.) which was going to take a while. He told me to "Hold off until I do my final assessment." and that we were number 18 on his list. I waited a week and on June 26th I called to check in again. I was told by Rob I was now only 16-17 on the list. So in 1 week he apparently only did 1 move out assessment?! He also told me to go ahead and start the repairs, that he didn't want to hold me back (in a very snarky tone). However if I was to do any repairs before he did his final review and the tenants disputed any charges, he would automatically grant them the money due to me fixing damages before his "final assessment". So, I waited. On July 6th (now a month since the tenants moved out) I emailed Rob checking in for updates. I never received a response. July 11th emailed with no response. Called the office and spoke to Emma, I was told Rob was out of the office and she didn't know the details but would relay the message. Never received a call. July 12th emailed and included Emma , finally got a response stating she would reach out to Rob and that there were still 5 move outs ahead of us. July 13th emailed with NO response from Rob! We are now at over a month and a half that our house has been sitting empty, 29 days since the move out inspection was done and still I have No tenant responsible information!! Unfortunately what Rob is doing is legal due to the lease ending date being June 25th. So he has until July 26th to get this info to me. However, the fact that we are switching PM companies is more than likely why we keep getting pushed to the back burner and being made to wait to fix damages until the last minute! There is absolutely NO reason we shouldn't have this information yet! There is NO reason Rob shouldn't be returning my emails and concerns! You are totally screwing us! As first time landlords we feel completely disgusted by the acts of Sea Coast. But mainly Rob. This has left a very bad taste in our mouths. read more

Stay away!! This rental company will try and squeeze every ounce of money out of you. We moved in in January of 2015 and once it got to the summer time out A/C didn't work. We called them and they sent out someone to take a look at it. All they said was that it was leaking Freon. But they wouldn't try and find the problem. They had to come out every three days for a whole month until I finely told them that I had an infant in the house and and that it was unlivable for him. Before they actually came out to fix it the issue, they sent out someone who gave us those big loud portable a/c units to put around the "hottest" rooms to help cool off the house. Then finally they came out to fix the issue the product looked horrible. Difference in paint the wall made a weird popping sound when we turned the unit on. We moved out in January of 2019. They supposedly found all these things wrong with the house and took all of our security deposit and another $1400. Talking with these people and proving that it was there prior to us moving in is completely ridiculous. VON is never available to take phone calls (she is the manager). She told us they would take automatic payment from our bank to pay the extra $1400in monthly increments, to just find out on the day it was due that they will not accept automatic payment. They do not care if your military. They will find a way to get your money. Do not rent a house with them!! read more

HORRIBLE!! We had a leak that continued to be an issue for a full year. It eventually turned to mold. It was 15 appointments later that it was "fixed". It was irritating as a tenant, but I'm sure very costly for the owner. Had it been properly addressed it would have been no big deal. I'm currently sitting on hold (20min so far) because all the smoke alarms are going off the AC is out (It's almost 100 degrees outside today). I'm sure this will be no easy task to get this issue resolved. They also put a sign out, a lock box, and list your house as soon as you give them notice, so while you're trying to move out, they have people walking around your house. It's been a terrible experience overall. Avoid at all cost as owners and renters. I'm sure they will be the same joy to work with to get our deposit back. We moved in to dirty, hole filled walls. We took plenty of pictures. They're selling the house anyways, so I'm sure they will charge us and not fix a thing. read more