It took a while to get it right , but this a quality company. Follow-up was a bit disjointed, but…read morethe owner made good effort to get it done correctly. It's a very nice elevator

We were very happy with Kenzie for helping us with the order of parts that we needed for our lift…read moresystem. She has great customer service skills!

These people are basically thieves…read more They delivered a brand new elevator with hydraulic fluid stains all over the walls I had to haggle with them to even get $100 off let alone no replacement when it was first installed The service personnel that installed it left their McDonald's wrappers and all of their ties underneath the elevator when it stopped working and was drawn up the floor, I saw all the trash left behind The elevator stopped working they sent a technician out. They told me that for $350 I would be able to use warranty to fix whatever issues arose from it not working. Once the technician came out and told me that my hydraulic seals were gone, not only was it not covered under warranty. The service charge was exorbitant because he got it to work left, and it stopped working before he left the property. They suggested hydraulic seal replacement replacements at close to $2000 I worked on getting another elevator company out here alchemy their technician was able to fix the elevator. Only charge me $225 even though we traveled further and confirm that I did not have an issue with leaking hydraulic seals. The challenge the charge back credit card company ruled in favor of the vendor not me. I canceled the credit card and I'm not paying that amount. I would never ever do business with this company I would never ever suggest anyone else do business with this company Here's a picture after I picked up the McDonald's wrappers of what they left behind

If I could do less than a one star, I would. Twice they have come for an annual service and within…read morea week, something shuts the system down. The first time, I paid for it. The second, no why. Why? The second time, the service tech that cam out was either high, or had been locked in a car with someone getting high. REEKED of pot. I called and told the company. Did they do anything when three days later the lift quit working? No. Did they quickly respond? No. As a matter of fact, it was only AFTER i had a hissy fit that they came and fixed something. A missing screw and a dirty unit. It SHOULD have been caught during the service call. Can we say LIABILITY for sending a stoned technician out to my house? To their credit, they haven't attempted to bill me for the service call.

Oracle elevator saved the day by rescuing a valuable item that fell down the elevator shaft.. so…read morequick and efficient. Also the technician Mark was as nice and and helpful as possible. Thank you Mark and Oracle!

This company has the rudest employees. I called the company three times to complain, and I got…read more(Charlie's) voicemail without any return calls. I even went to the office; it is locked up with a speaker, and they wouldn't open the door to speak with me. Never use this sorry-ass company. I added a picture of the rude SOB.

They charges a ridiculous amount for replacing bearings when the problem was a noise at the second…read morelevel. When they came back because the noise was not fixed, they replaced the same bearings again and changed another thousand dollars. When l called them to complain they had changed us twice for the same bearings and were incompetent, they were rude and hung up. I only gave them one star because you had to in order to leave a review.

I utilized Andy Free to design, build and install an elevator in my residence in Charleston County…read more Mr. Free made regular contact with me and my builder during the design phase and provided important information and guidance that ultimately made for a superior design and end product. I believe his price was fair and his professionalism was beyond reproach. Every detail of the install was thoroughly worked out and the elevator has added value financially as well as peace of mind to our home. I wholeheartedly endorse using Andy Free Construction for your residential elevator needs.

From the owner: Home Elevator and Lift Solutions Andy Free Construction Inc…read more In 1997 Andy Free started his construction company with the hopes of bringing a higher level of quality construction to the Lowcountry. Customers choose Andy Free Construction, Inc. knowing they will get quality construction provided by safe professionals who are skilled in their field. Whether you're looking to add a room, remodel your kitchen or add an elevator or lift to your home, your satisfaction is our number one goal. Elevators and Lifts Andy Free Const. began renovations for elevators and lifts in the year 2000, we have designed and constructed over 200 residential elevator and lift projects. As time progressed we decided to become dealers for a selected and trusted group of manufactures, Stiltz Home Lifts and American Crescent Elevators. As a licensed builder and skilled remodeler we understand the FEMA and International Residential Codes which govern our elevators and lifts. Our Elevator and Lift Mechanics are factory trained and certified.

Terrible customer service. Don't return phone calls, so many problems not time to tell them all…read more Would not give it one star if there was a way.

I can not recommend this company. They seem extremely disorganized, not showing up for…read moreappointments and/or coming earlier than stated (and of course we were not home and they left). Their repair person fixed our elevator and within 1 hour it was not working again. That was a week ago and it does not work again.... Not sure how they stay in business. Have to find someone else and will tell anyone who asks, not to use them!

Cameron is owner operator and is prompt courteous and professional. I wish I had known of his…read morecompany prior to purchasing from his competitor Coastal...which is none of the above Trustworthiness is a trait he has it and some don't-appreciated the work performed to get me running

I called Alchemy after moving in to our new condo built by New Leaf in Shadow Moss. I got immediate…read moreresponse from Cam at Alchemy. Cam was terrific in hearing our needs, helping us get what we needed at a good price, and installing within two months! This is an excellent company with great professionals. You can call me anytime to hear and see our experience! Bradford Evans 843-709-1133.