I love it here! The staff and experience I get everytime I visit Vancouver Water Adventures is a…read more10/10. Staff are knowledgeable and fun with safety being the number one priority, then their customers having a great time. My husband and I went on their City and Seals boat tour and it's awesome that they run through the winter months. They have suits that keep you warm and are life jackets too. I am looking forward to visiting this summer to jet ski and hopefully get out on the paddle board as well. I recommend trying all you can here!

I cancelled my paddle board storage with VWA, by email and phone, before their April 1 renewal…read more They went ahead and billed me for another year anyway. Over 400.00! They are not responding to my emails or phone calls. Disappointing after having rented board storage from the past 4 years.

An unforgettable experience! We were lucky enough to see multiple pods of orcas followed by two…read moremajestic humpback whales. Pascal was knowledgeable, enthusiastic, and clearly passionate about marine life. I picked the open air vessel since I wanted the option to move around the boat. Will book again the next time I'm in Vancouver.

Had a great time with Wild Whales. I went on an afternoon zodiac trip. It was a really fun, and a…read morebit wet, ride. Tess, our naturalist, did a really great job throughout our trip to educate us about it the whales. Our captain was excellent. We saw Big Mama and her calf (2 humpbacks) and spotted the Northern Residents (orcas) on our ride in. I wish we had better encounters with orcas, but that's out of anyone's control. I would definitely recommend a trip with Wild Whales.

Amazing. These Aquabus things are great. The staff is so…read moreinformative, friendly and resourceful, I rode to multiple stops, checked out places, then jumped back on to cruise around more! And it's extremely reasonable Kudos!

I've been on the Aquabus twice this past summer (& several times over past summers) & only now have…read moreI just realized - it's awesome. What took so long!? What a great way to see different angle views of False Creek. I've had guests staying over from overseas & they just absolutely loved it. The next time you're at Granville Island & have some extra time to kill, I'd highly recommend doing the round trip from Granville Island & back. It costs about $15 return & it's worth it. A day pass is also available for multiple trips as well - I highly recommend this option if you have a few hours to spare. Pay onboard. Do this during a clear blue sky summer day. If it's cloudy or overcast, don't bother. Staff are friendly & helpful. The seating is comfortable & you can get up to take pictures as you move through False Creek. Like I said I experienced the Aquabus twice this summer & found it so relaxing to be on the water after dinner. Kinda had sea legs after my last trip, when I got back & started walking. LOL. It's a great way to see False Creek along the water. Open daily from 7am till 915pm.

Unreliable. Sail at your own risk!…read more Harbour Cruises of Vancouver completely failed to deliver on the promise of their Indian Arm cruise. They claimed smoke in the engine room and limped back to port before we even turned into the Arm. Other reviews have reported unexplained itinerary changes that eliminated the main part of the trip. One has to wonder if they don't go up the Arm simply to save money when it's not fully booked or if their boats are that unreliable. While I understand mechanical issues, their compensation policy was completely inadequate. They offered a free drink on board and a coupon for 15% off a future cruise. Anyone booking on the internet can get a 20% discount off any cruise! After much back and forth they finally offered a 20% refund. The final price after this discount was approximately double the price of a narrated harbor tour. We received an un-narrated tour of the container port instead of a tour of the natural environment, which is what we were promised. We feel cheated by Harbour Cruises of Vancouver. Sail at your own risk!

Great experience with Harbour Cruises, we booked a 60 min afternoon boat ride for my 2 young…read morechildren, husband and myself. It was very family friendly, the staff on board were so kind and informative with the tour and just talking to us personally while out on the water. My son loved the boat ride and it was very cool to see parts of the city from the water. Highly recommend.

A really nice way to get across false creek from one side to the other. The tickets are pretty…read morecheap at a few dollars each depending on where you're going - even if you don't have a particular destination, it's fun to just ride along. It's pretty hard to tell which direction the ferry is going next though unless you're very familiar with the routes, so make sure you ask the driver just in case. I find that the ones I've interacted with all ask you where you're going before letting you on, so at least I haven't taken the wrong boat yet. They have a zone system for ticketing and at first it was a bit confusing for which zone ticket was needed to go where. But they have nice maps at each stop so it wasn't too hard to decipher after awhile. The boat drivers were also pretty nice and were happy to answer questions about tickets. I took the boats during the Big Picnic event at David Lam park. There were other people on the boat but it was not crowded at all. Boats also came all the time and so we didn't have to wait much before ours came. The boat doors were left open when I rode the boats and so it was really nice to be able to take pictures and videos without obstruction from the windows or clear screens. The creek is relatively calm most of the time and the rides are short, so most people probably won't get sea sick.

A fabulous way to get to Granville Island from Vancouver's West End…read more We walked down Thurlow to the corner of Beach and found the False Creek Ferry docked near the aquatic center. They leave every 5 minutes. For a modest sum we ferried across to Granville Island. What a pleasant experience and easy way to go to Granville Island!

Fantastic experience! The whole crew (captain crusty, stinky pete/(another name starts with J,…read moresorry I can't recall), mystic meg, silver) was super engaged, really attentive to the kids and gave it their all despite the miserable weather. Really fun experience and a great show and crew. Highly recommend

BE AWARE: Cancellation policy is not as advertised. The website says "To confirm your reservation a…read morecredit card number is required. You may cancel your reservation at no charge up to 72 hours ( 7 days for groups of 15 or more passengers including party packages) prior to your departure." Based on this, I made my reso on Jan 3, but decided to go in a different direction on Jan 11. They are quick to charge your card the full amount, but have not responded to 3 voicemails, four emails, and one FB message. I suspect they are not staffing the communication lines because the season doesn't open until May, but they SHOULD NOT CHARGE CARDS if the office isn't open. This is misrepresenting the cancellation policy. It's a significant sum of money to be out, and I do not wish to wait until May. I am opening a credit card dispute, but this is hugely aggravating and an inconvenience.

We had a glorious day of sunshine and amazing luck with seeing 13 orcas. Could not have asked for…read moremore. We live here so it was an exciting afternoon out with our guests visiting from abroad. The catamaran was really nice and clean and comfortable. Plenty of room for everyone. Staff was lovely and super friendly and very knowledged. Splendid experience overall

We hesitated a bit on which company to book our whales watching tour and decided to go with Prince…read moreof Whales for comfort. It was a great choice indeed. The boat is larger than it's competitors (a huge catamaran) and has both inside and outdoor seating. No need to wear those waterproof fullbody suits so it felt quite easy and accessible to everyone. Our tour was very nice, we were lucky to have great weather. Lovely views of Vancouver, Bowen island and the Sunshine coast. We first spotted some whales and even saw one breaching, it was very spectacular! We then headed to a second spot to look at a pod of orcas, also amazing to watch. The whole tour lasted 5 hours. It did feel a bit long at the beginning since it took maybe 1h20-2 hours to find any sea creature. The captain took us to see some seals and we saw an eagle as well at the end of the tour. Very good family activity if you like the ocean.

I would never rent from this boat company again, and suggest no one else does either. DO not…read moree-transfer as your money will not be returned. I rented the Meridian 441 on July 19, 2020. I paid $1,000 deposit for gas, I was asked to e-transfer to Juan He. I spent a total of $120 gas on the yacht. Juan He is not returning my calls, and is not returning my $880. I had a horrible experience with Juan He. My car broke down the day I organized to pay cash deposit to Juan He, after that she was very rude and frustrated with me. I let her know that my car broke down, and my boyfriend was having second thoughts about the yacht due to Covid-19 and I would let her know as soon as I did about the yacht booking. I called back about 4 days later to book the yacht, she was still rude and stated that I had to pay full price of $3,808 in order to book the yacht. I e-transferred $1,904, and she threatened to cancel the booking and return my money. I asked if I could pay $1,904 deposit and pay the rest on the day of, and she angrily agreed. On July 19, she demanded a $1,904 e-transfer, or the yacht would not leave the Richmond dock to pick us up in False Creek. She also demanded a $1,000 e-transfer to pre-pay for gas. I paid, as she said she would cancel the charter if I did not. We reached False Creek, we were late for the charter understanding it would be going into our own time. We got on the boat and one bathroom did not work. We were promised 2 bathrooms. The other bathroom stopped working within an hour into the charter. We had no bathroom to use for the rest of the charter. Also, while on the yacht, the captain's driving was extremely unsafe. He did not seem qualified at all. My boyfriend has owned several boats/yachts before and was helping him the entire time, and was not able to enjoy his birthday as he was worried for our safety. The captain was not able to dock properly, and the yacht was rocking the whole entire time. Many passengers were thrown across the yacht and have bruises. The captain was also extremely rude and was yelling at the passengers of the party. He screamed "NO" when one passenger tried to take food from the top floor to the bottom floor. He stated all food must stay on the top floor, even though the food was flying everywhere. Also, he forbid us to take off the windows of the top floor of the boat, he claimed "they are hard to put back on." We were sitting on the top, and it was muggy and crowded, we said we would help put them back on and took them off ourselves. I understand that I did not show for the first payment, but that is no reason to mistreat your customer for the entirety of their booking and also steal their money.

I had the best cruise experience ever. I have been try couple of different yachts before , but…read moreParadise offer the newest !

We had a great experience. We took advantage of their early bird deal where you buy two hours and…read moreget one free. They had us arrive at 10 AM with the rental lasting until 1 PM, though we had to watch a 20 minute safety video and get lifejackets and everything so by the time we got in the boat and started off, we had about 2 1/2 hours left. I guess that's why they give you the third hour free? Fuel was extra though, which we didn't realize. Regardless, we felt it was well priced compared to other places where renting a boat could be double or triple the price. our boat was clean and looked practically brand new. We really appreciated that there was a cover/canopy on the boat to give us shade. We had amazing weather and the whole trip was lovely. I would definitely recommend doing this.

We were able to walk up on a summer day and book a boat for 8 people! What a great way to see VC!read more

Excellent dinner cruise last BC day evening to see the fireworks. Welcomed aboard, wonderful staff,…read moredelicious food buffet, & great music. We toured False Creek and English Bay & were set up ideally for viewing the fireworks! Looking forward to going again this year! Highly recommended!

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