I am writing this review after paying off my loan in full because I would never want anyone else to…read morego through what I experienced with OneMain Financial. In August 2025, I filed a formal complaint regarding misinformation and poor treatment I received after a deferment request. I was clearly told that my July payment would simply move to the end of the loan term, but later found out I was marked as "late." This not only damaged my good standing (despite never having missed a payment in two years), but it also caused my consolidation loan application to be denied -- even though OneMain themselves had emailed me saying I was eligible. When I raised these issues, I was spoken to with sarcasm and disrespect. One representative (who sits at the front right desk) laughed and asked, "Why should we help you again with another loan when you just said you couldn't make a payment?" He even made the offensive comment that deferments shouldn't be offered to me if I would "get triggered again." That is not only unprofessional, it's deeply inappropriate. To make matters worse, I was later told the branch had mistakenly canceled too many payments for July and August, leaving me behind by $532 and extending my loan term by months. Instead of fixing the mistake, they just deferred it to the end of the loan. After submitting this complaint, I then faced retaliation from the branch manager, Gustavo, who told me my account was "flagged because of the complaint" -- and that was supposedly why nobody answered my calls for over a week. I had to reach corporate just to get transferred back to the same unhelpful branch. That's not customer service; that's punishment for speaking up. Most recently, when I asked Gustavo for a simple payoff amount, he gave me contradictory answers and then dismissed me with "It's very simple." When I asked for documentation in writing, he claimed they "can't email customers" -- even though I had already emailed him directly. It felt like a deliberate attempt to keep everything off the record. Between the high interest rates, misinformation, retaliation, dismissive tone, and refusal to provide written documentation, I am beyond relieved to be done with OneMain. I will never return, and I strongly urge anyone considering them to look elsewhere. Transparency and respect matter -- and unfortunately, I received neither from this branch!!

I have had someone fraudulently apply for a personal loan using my information twice now. Not sure…read morewhat kind of checks they have in place but this is horrible.

Beware when applying for a loan with this company. They will draw you in with "outstanding approval…read moreodds" . Proceed with their preference of trying get you take a bigger loan out and also try to control how you go about things. I encourage you to explore checking other companies prior to having this company waste your time and waste an inquiry on your credit score. I also wanted to note that they did not call on time for the schedule phone call. -BT

Instead of asking four or five times for supporting documents, ask for everything you need all at…read moreonce. Marjorie kept asking for required documents makes it look like she doesn't know what she doing. Also, you send an email saying congratulations, you qualified for the requested loan. When in reality, I didn't. You asked for more and more supporting documents, shopped my loan and couldn't fit me in anywhere. OneMain Financial led me on for 3 days. If I didn't stop the process, I would be still be going in circles with them. They need to train their staff better. Besides misleading it's dishonest. I will never ever do business with OneMain Financial. They wasted my time and are amateurs and don't know what they are doing!

Don't waste your time! For months, they sent me offers by…read moremail, all kinds of them; when I applied, the system showed me approval. The catastrophe begins when the representative reaches out to you; they asked me to provide more than nine documents. I provided all of them; after that, the back and forth game started to provide more information, and I did that. after two days of frustration, the representative called and told me, "we can't help you." And when I asked why? She doesn't answer, so rude! Not sure how these companies think and why you were wasting my time from the beginning, and you can feel that they are racist.

This is our 3rd time getting a loan from One main financial. Each time we've worked with them has…read morebeen such an easy process. All the employees we've dealt with so far have been really helpful, understanding and really nice about our situations. They've always worked with us if we had any issues with any upcoming payment. They keep everything confidential when giving you a call and leaving messages which I really like. The process of receiving a loan is quick and painless! If you get approved you get the check right away and they can set up auto payments! Their site is also welcoming and clean. This is where we turn to if we are in need for any financial assistance. Whether it's for fun or if we need an extra cash they've always been able to help us!

Did you know that Chase Bank can close your account anytime they want and for no reason whatsoever?…read moreWe were banking with Chase Bank for over 12 years and they saw it fit to close our account and paralyze our ability to operate. My suggestion is that you look for a different type of bank and not one that pounces on you when you least expect it. If you want to a consistent bank account and not worry about having your account suddenly closed without giving you ample warning, bank with someone else.

Spent 15 minutes trying to cash a a lot of checks. Said the system wasn't working. Went to another…read moreteller. Said I had to deposit. I had funds to cover all the checks and more. I couldn't cash a single one. I had to deposit. I had funds to cover all the checks btw. Definitely some sketchy work.

Grant Hansen assist me to get a personal loan application he was very kind and patient and very…read morehelpful.

Outstanding Branch Performance Recognition. I would like to…read moreformally recognize the exceptional service provided by Cinthia, Madelyn, and the entire branch team. This location consistently delivers an outstanding member experience and exemplifies the highest standards of professionalism, care, and operational excellence. The team demonstrates remarkable patience, positivity, and a genuine commitment to helping members feel supported and valued. In particular, Cinthia consistently takes immediate ownership of issues and resolves them with efficiency, empathy, and strong de-escalation skills. Her customer service approach reflects best-in-class member engagement. This branch should be considered a model location for Patelco. It would serve as an ideal training site for new employees and a benchmark for service excellence across all branches. The culture, leadership, and performance demonstrated here set a standard worth replicating throughout the organization. Thank you for fostering such an exceptional team and member experience.

Amazing service, kind workers, saw me immediately and treated me well. Been a happy customer ever…read moresince! Would recommend

Met with Nathan and Edlin who handled the closures of 3 accounts and who were attentive and fast…read moreand extremely grateful. I never met with 2 more patient bankers who were sweet and very cordial and provided guidance. This was one of the best experiences by these 2 individuals at TechCu. Thank you for all of your help.

Capital One cafe is clean and friendly. They actually have very friendly service and a broad…read moreselection of coffee, tea and snacks. I got an iced matcha latte and it was excellent. I selected unsweetened so I was able to add as much Splenda as I like. The drinks came out quickly and I was impressed by the quality. I don't have a CapOne account. But you get half price if you do.

When I saw they serve verve coffee I came straight in. I had the mocha with oatmilk and it was…read moredelicious. I literally just swallowed the whole drink in less than five minutes. Service was quick and easy. If you have a capitol one card and a discover card you get 50% off your drink. It's very chic and cozy. Lots of room to hangout, do some homework, work on your laptop or simply to unwind. They have a few people working so if you have questions referencing your account you can ask. I'll be back when I'm in the mall again.

This agency has been very responsive to my insurance need…read more Our insurance policies were transferred from another agency, and the process was seamless, that was much appreciated

It was so easy to get our questions answered. We spoke with Jennifer in Laura's office and she was…read morefriendly and helpful. Took care of everything quickly. A stark contrast to the earlier call with another insurance company that could only off a bot. And after 45 minutes, continued to answer a question I hadn't asked. Thank goodness for helpful in-person service!

In my opinion properties managed by March Development are expensive and managed by amateurs . NNN…read moreexpenses increased almost every year. One of the main employees (I believe is the owner) Beth Wright is not very professional. In fact, when renewing our lease she got emotional and acted in an immature manner. The most frustrating part of working with March Development is that the broker they use, Chris Wright (Cornish & Carey Commercial), is her husband. Talk about conflict of interest. Again, in my opinion, they do not have the clients best interest at hand.

I've worked with March Development over the last 9 years and can confidently say that they are, in…read morefact, quite professional; very easy to reach; provide fast follow up on problem resolution; and keep our tenancy as top priority. Anytime we have had issues with homeless; other tenant disturbances; building safety and maintenance, each of these issues was handled in a timely, efficient manner with very satisfactory results. We worked with both Rhonda and Beth during our lease renewal, and they were open to negotiations over rent and improvements, and even offered a few items we hadn't thought of. Someone mentioned that their NNN expenses keep rising every year. I can tell you, as an accountant, that business expenses in general increase every year. Any tenant who thinks they will pay the same NNN year after year is fooling themselves. Even the most basic of costs such as electricity, water, and common area maintenance continue to rise, and this has nothing to do with the property managers. I can tell you confidently, that we receive a very detailed outline of the expenses that go into our NNN, as well as a year end reconciliation. Rhonda and her team are great to work with, easy to talk to, and take each of our inquiries/complaints seriously and handled with the best of care. I wish my personal property manager was as easy to work with!