Horrible driver was tailgating us at 75 mph, a tanker! Me and my husband are otr truck drivers and i cannot believe someone with a hazmat endorsement would behave like this. Dangerous company. read more

Can I give zero stars? Not only did they not take on new customers, even with no heat, they wouldn't even recommend anyone to help in the industry read more

Called seacoast to service my propane heater in my shop, they sent out a very young tech that reset the heater and said it was just tripped. 15 minutes after he left it shut off again and was tripped. They sent him back the next day off which he was there 20 minutes and on the phone 10 of it with another tech to come to the conclusion what it needed. They ordered the part of which it too a week to get. They came back to install the part and reset it again. Stopped working 20 minutes later. Came back again the next day another young tech that called a older gentleman to come help him. The older tech diagnosed the problem in 15 minutes. I had to wait another week for the new part. When I got my bill I was blown away to find they charged my 2 hours for the first visit that he was there 15 minutes and reset it and not fix it. I was charged for the parts that it did not need the second time that did not fix it and the third time charged for the part it actually needed and the time. I called and disputed the first and second charges to be told it is what it is. I refused to pay and only paid for the third visit. They took me to court an 2 years later I was forced to pay for the first two visits. The judge said I was liable but it was not professional. This is a horrible company and I would never recommend anyone to do business with them. read more

after years of terrific service as midnight oil company, they have changed their name, and also, unfortunately their approach to customer service. recently they let my propane run out, although i have been on automatic fill up for years. this might not be a huge deal to many homeowners, but my refrigerator and freezer run on propane. as a result i lost hundreds of dollars of food that was stored in the freezer. when i approached their "customer service" representative, Peggy, to see what they would be willing to do to compensate me, her reply was nothing at all, as i should have been watching the levels myself. she claimed i had used more propane than in past years. i was shocked. signing up for auto fill and being a punctual payer and pleasant customer for years apparently means nothing to seacoast energy services. read more

I have had recent and extensive experience with Seacoast energy technicians that work on oil-fired boilers. I have had at least three different technicians come to my house for the same problem and none of them were able to fix things properly and certainly they were all incredibly inefficient.I have had oil-fired boilers in many homes over the last 40 years and I've had many companies work on these boilers in many different states where I have lived. I can truthfully say that the technicians that work for Seacoast Energy are some of the least experienced and most confused technicians I've ever come across in my entire life and I would strongly advise everyone living in Midcoast Maine to stay away from this company or you will pay dearly for work that accomplishes nothing and probably breaks other parts. The technicians don't know what they're doing and they waste time and money. I was charged almost $1,000 in labor costs just to figure out why my boiler wasn't working properly. It turned out that the boiler was working fine and it was just some valves and a pump that were not functioning properly and the technicians took over a month and three visits to figure that out. My cost for these fellows to come to my house three times was $1,000 in labor. Any other boiler technician I've dealt with in the last 40 years would have solved this problem in under an hour and I would have paid $100 instead of $1,000. I get the impression that Seacoast Energy Management has directed their technicians to purposely drag out the time that it takes and to overcharge customers severely for the labor and materials. I was also billed for many many hours for work that never occurred. Instead of charging me for 5 hours they charged me for 10 hours. I would say not only beware of Seacoast Energy, but never, ever deal with them or you'll be sorry. read more