I've been sending boxes with this company for years, sometimes as often as every quarter. I've…read morealways been understanding about deliveries taking up to three months because I know they sometimes wait to fill their truck going to Baguio, and I've never complained about that. However, my recent experience with customer service was very disappointing. When my three jumbo boxes were picked up, the three empty boxes that were supposed to be given to me were forgotten. I called to ask if they could simply deliver the empty boxes whenever they had a chance, but instead of offering a solution, Mica/Myka was not helpful. I continued calling for updates for about three weeks. When I finally spoke with her, the way she responded made me feel as though she was questioning whether I was telling the truth about not receiving the boxes. I have no reason to lie about something like this, and I found that very disrespectful. What was most disappointing was the lack of an apology or any effort to resolve the issue. During my first call, her response was essentially, "Kelan ba kasi pinick up?" rather than trying to understand the situation and help. I've been a long-time customer and have been very patient with the company over the years. I understand that mistakes happen, but I expect basic courtesy, respect, and an effort to resolve the problem when they do. Unfortunately, this experience with customer service was enough to make me reconsider using their service in the future.

Packages get there but their website is absolutely useless for tracking. The only features that are…read morepotentially useful are their location, email address, and their phone number. Do better ALAS, it's 2024, have a working website, where we were referred to AFTER we called their local LA phone. I would certainly wouldnt send remittance nor book flights IF THOSE FEATURES DO NOT WORK ONLINE via their website.

After a foiled attempt with Taskrabbit to get a floor model mattress picked up and delivered to my…read morehome from Macy's, I found Ziply online. From the moment I signed up, I was almost immediately reached out to by a driver from Ziply. He was friendly and politely informed me that his vehicle was too small for the job, but that Matt from dispatching would be searching for an alternate vehicle and would be calling me shortly. All of that happened. Not only was my mattress picked up quickly, delivered professionally, but also, the cost was so much more reasonable than what the "tasker" had charged me. Definitely definitely recommend!!!

Fast, friendly service from the owner, as well as the driver. They will take your order by phone…read moreor you can do it online. The flexibility makes it easy. Driver was professional and communicated well.

Excellent courier service in Los Angeles! From start to finish, the experience was smooth,…read moreprofessional, and reliable. The team was very responsive, kept me updated throughout the delivery, and ensured everything arrived safely and on time. What really stood out was their attention to detail and commitment to customer service. It's not easy to find a dependable courier in Los Angeles, but this company exceeded expectations. Whether you need same-day delivery, rush service, or scheduled logistics, they handle it all with efficiency and care. Highly recommend this courier service to anyone looking for fast, trustworthy delivery in Los Angeles!

"Deliver LA is the best! The service is fast, reliable, and incredibly professional. The entire…read moreteam is friendly, responsive, and so easy to communicate with. Highly recommend!"

Not all heroes wear capes--some drive delivery vans and have a sixth sense for cake-saving…read more I live in Ft. Lauderdale, but I ordered a cake from Susie Cakes in Long Beach, CA, to surprise my sister in Huntington Beach. Sounds simple, right? WRONG. I tried Uber Delivery, DoorDash, and many more other delivery services and even sent a few heartfelt pleas to the universe--nobody was willing to deliver my precious dessert. It was like a sad, cake-less episode of Mission Impossible. In a final act of desperation (and possibly madness), I opened a Yelp project request, and bam--Santos to the rescue! Not only did he respond faster than a pizza delivery guy, but he quoted me an amazing price despite it being a last-minute, urgent cake mission. Like, I could almost hear him say, "Cake? No problem." Then, the real magic happened. Santos sent me photos of him arriving at the bakery, a screenshot of the GPS routing him to my sister's home (he's basically the cake delivery GPS whisperer), and even a shot of the cake safely at my sister's doorstep like a true cake hero. Santos's service was above and beyond anything I could have ever expected--professional, friendly, polite, and seemingly part-time superhero. If you need something delivered with the urgency of a secret agent and the precision of a ninja, look no further. You won't be disappointed with Santos at Pro Pickup and Delivery. Unless you don't like cake... then, maybe. But still, five stars!

=Pick up and drop off=…read more First time needs help to pick up and drop off. Armando was courteous and patient, very attend to details and very considerate/accommodates of my keep changing schedule situation. When I reached out - He responds right away and listens to all my concerns and requests (with so much patient). I would've give him a 6 stars review if there's room to add one more star cause he really listens and follows through which is really rare these days. He text me when he got to the pick up location, he texted me when he pick up the items (even sent me picture of the things pick up) and promptly get to the destination with my items in perfect condition. And that big smile on his face! And so polite, what a gentleman!! GREAT JOB, Armando, you are now my sole go to guy from now on and I will tell all my church friends to contact you!!

johnny air is my go to cargo service, its pricey but it will get there ON TIME , keep up…read more the good work!

Hello everyone who are looking for alternative of sending packages internationally without…read morecomplications (this is the place to go). The staff are friendly and super helpful. Also, the package was delivered on time without delays. Thank you for the hlep at the front counter and JONNY AIR for taking care of me and my mom abroad.

Most awesome messenger service in town. Amy, thank you for your extremely personable and very kind…read moreassistance and for making things always go so smooth. Thank you to the entire messenger team for your such wonderful fast and valuable service. you guys are gems.

I have used this messenger service several times and each time I have been so impressed. They are…read morevery detailed and professional. They are so fast too!! I will absolutely use them again in the future. Thank you to Quick Pick Messenger for providing excellent service!

Great customer service and on time deliveries. Maria takes care of us every time. Highly…read morerecommended.

Super fast and reliable! I have been using express connection for a few years and they are always…read moreon top of it. I recently had Maria help me out with a super last minute delivery and she was so wonderful and helpful!

My heroes!! I was stressing for a courier and in the midst of my scroll on Yelp...found…read morethem.Thankfully they were available and made the whole process so simple. And I even got a call AND a text after they delivered.

Great experience working with On Time from start to finish. Communication was clear throughout, and…read moreboth pickup and drop-off happened right on schedule without any hassle. I'll definitely be using them again for future orders!

Been a client for over 10 years and have never had a negative experience. Service is impeccable…read more Dispatchers and drivers are efficient and friendly. I can call a week ahead or last minute and my request is delivered/picked up perfectly!! LA Messengers are the best!!!

They referred my request quickly and very very easy to book…read more They referred my request quickly and very very easy to book