The Sergio Team arrived promptly as scheduled and installed two new split air/heat units in a…read moreefficient and timely manner. All the personnel were friendly and answered all questions. They cleaned up everything after the work was done and my air conditioning is working perfectly. In addition to my new equipment install, Juan and David came and did the whole house duct cleaning. A great job since I was able to see the results of their work with all the dog hair and dander in my filters. Very professional in all areas.

I had a great experience working with all the gentlemen from SoBellas, from the guy that came out…read moreinitially that helped me decide that refrigerated air was the right choice, to the gentlemen that did the job. Specifically, the father and son team Sergio and Ariel, they were awesome! They were efficient, professional, informative, and even went out of their way to help me fix something little. Just by looking at the work they did, it's clear they are both very experienced. Along with my new refrigerated air, they fully replaced my furnace and thermostat (pics that are included). I'd recommend this company in a heart beat. Thank you guys for everything!

Metal Craft was very responsive & I appreciate that. I've called other HVAC companies and they are…read morenot responsive and do not get back when they said they would. I've had scheduled appointments with contractor's & there were no courtesy calls to at least let me know they couldn't make it. I compliment Metal Craft on their excellent customer service and attentiveness to business.

JR responded to my call for my HVAC being inoperative. He arrived atmy house quickly, and he…read morerapidly set about diagnosing the problem. JR had the problem fixed and the HVAC back in operation in a short period of time. He was very informative about the steps he was taking and kept me informed of his progress as he went along. I would recommend Metal Tech to my friends and hope next time I need service they will send JR to fix the problem.

. Is there less than one star possible?…read more "What's one word to describe your experience with Five Star?" I would say "Criminals." Dishonest, bait and switch, over-billing, con artists, Used Car Salesman is probably the best way to describe Five Star. I see they have one review prior to my review. But I also see 9 other reviews are disallowed by Yelp. Because Yelp screens reviews which are believed to be false, or phony reviews. NINE phony reviews. Wish I checked Yelp Prior to contacting this Five Star. I won't go into details except to say ... please avoid these people, they are not trustworthy or honest. If you choose to hire them, you may "pay the price" in extra phony hours billed, extra materials billed etc. Like a dishonest car dealership, they give you and INSANE bill at the end of the joy, then try to get you to negotiate a lower number. If you don't go along with their game, they may go to your electrical circuit breaker box and kill power to your house like some kind of gangsters. They cut power to our 20x20 space, killing electricity to the hot water in our house, cutting power to our refrigerator, our lights, garage door, and irrigation system by removing the breakers - yes taking our breakers with them when they left. We were closer to calling the police, than our lawyer. By the next day, we called both the police AND our lawyer. These people are dishonest and unscrupulous. YMMV, but I doubt it.

We rent. Our refrigerated air went out on a Friday, and the homeowner's warranty company would not…read morepay for weekend repairs. It was between 98 and 103 degrees outside, and the weekend was beyond miserable. 5 Star arrived at 8:30 Monday morning, went up on the roof, came down, explained the problem, and was done by 11:30. We had cold air!! They recognized and replaced wiring that was absolutely embarrassingly old and exposed. We had rain the previous Friday morning and it had shorted out. They replaced the wiring and even left extra in the unit in case it needed to be replaced again. They were courteous, professional and fast!! We appreciate them so much!

Seth is extremely knowledgeable and professional when it comes to repairing generators. He came the…read moresame day to diagnose the issue with my generator that I need to run my business. He understood the urgency and did everything possible to get me back up and running and as quickly as possible. What may have cost me so much more in parts, Seth was able to diagnose and repair with as minimal cost to me as possible. I can't imagine anyone else matching his expertise, honesty, and professionalism and highly recommend him to anyone needing assistance with generators.

Big Thank you to Advanced Restoration of Las Cruces! We had…read morea plumbing emergency situation where our drain line got clogged with roots causing a significant leak, under our house and crawl space creating a safety risk, to our health and and requiring immediate attention from a plumber. Before the Plumbers could get under the crawl Space, I called Advanced Restoration team led by Chris Lucero, The team worked under the crawl space, which I have first hand knowledge was not easy. They worked Diligently pulling out sewage, mud, and dirt to cleanup the mess and replace with clean field dirt. The team did a tremendous job, their Professionalism, Expertise and Working safely under unpleasant conditions is to be commanded. Thank you Chris Steven and AR crew. Joe and Consuelo Diaz This is a followup: we received additional support from Chris Lucero's team at Advanced Restoration of Las Cruces. Marcus M. and Isadias G. Worked all day, their Professionalism is to be commanded. Thank you Advanced Restoration of Las Cruces, Highly recommended and their team members are "Fantastic"! Thank you J&C Diaz

I talked to Chris at length, (7-28-2025) made an appt. to come to my apt. to access water damage…read moreand possible bacteria, mold. When he got to my door (7-29-2025) he said to me I've talked to a lot of people, "what is the reason for this call??? 1st red flag! The equipment he said he had was not with him!! His partner that was with had to return alone with 2 different moisture meters 0ne for walls and one for carpet. Marcus did not write anything down, took one picture on my phone showing the meter reading against the wall had moisture. He also said they have nothing to detect anything but moisture, not what Chris bragged about over the phone! When I called back today (7-31-2025) Chris became rude didn't want to do invoice, quoted $350, originally quoted $225 ! He said they were too busy for that! I don't believe they are licensed or bonded. He must have paid for those 3 five star reviews. Stay away from this so called company!

We're very happy working with This company on several occasions We have views their services They…read moreare prompt and on time and they do excellent job of quality I highly recommend them To anyone needing plumbing work assistance I will definitely do some business with them again When the need arises

This review is regarding the office staff and their claim for 24/7 coverage. Had 2 brand new…read moretoilets installed, the technician professional and completed the job in a timely manner. He said the job was guaranteed a month. In the middle of the night I found that the toilet was leaking. I called at 7, 8 and then got hold of an admin at 8:15. She was rude, she had just gotten to work so needed a min. and informed me no one could come out until 3pm. I just paid $900 for a service, Not sure about anyone else-but I cannot stay home from work for 2 days to have a toilet changed out. I asked to speak with the foreman or office manager-tentatively they said someone could be out between 8:30 and 9. We'll See. While I am sure they want to get everything right the first time-seems like they should Have time for rework or emergencies. We've used them for years-I was surprised by the lack of polite customer service.

i needed some work done on my gate and my storage container. He quoted a fair price for the time it…read morewould take, was great at communicating with me and showed when he said he would. The work was completed professionally and quickly. I will happily hire again. Highly recommend!

Hi quality service! They've done a few of my projects over the course of almost a decade and every…read moretime is worth every penny. They've installed cabinets, trim and even countertops.

I needed a kitchen cabinet modification for a new wall oven. I received an immediate call back on…read moremy initial contact and the process was smooth and completed timely. The cabinet looks beautiful and you would not be able to tell it was not original to the kitchen. Thank you!