We had an estimate completed by All Seasons Heating & Air for CAO-approved HVAC work at our home…read morearound August 2025. The work was approved, and we were told someone would return to complete it. Unfortunately, no one ever came back, and multiple follow-up attempts have gone unanswered since then. Due to the lack of communication and delay, we are now having to pay out of pocket to address the heating, cooling, and ductwork issues ourselves. These ongoing issues have also contributed to increased electricity costs. We have also experienced ongoing difficulty over the years getting timely service calls completed for our unit. We continued to work with this company due to the warranty on our system, but this situation has been especially frustrating. We are sharing our experience so others are aware and can make informed decisions. We would still appreciate a response or resolution.

From the owner: Heating and AC service ,repair, and installtionread more

We had a fantastic experience! The technicians were professional, knowledgeable, and took great…read morecare of our home while they were working. They arrived on time, explained everything clearly, and completed the job efficiently. The pricing was fair and honest with no surprises. It's hard to find a company that combines quality work, great customer service, and reasonable prices, but they exceeded our expectations. We highly recommend them to anyone needing heating and air services and will definitely use them again in the future!

Was told to call so can work this out but all I was told was they would send a tech out. Why would…read moreI let them work on my split system again I will be sending in my repair bill for reimbursement. So disappointed

This crew is awesome!! They have a quick turn around time and are very knowledgeable! Other places…read moretried to sell us a new system when we just needed a cleaning and capacitor! They helped us last year by rebuilding a vent defector that we couldn't find anywhere and replaced our ductwork that was damaged from a water leak. I live in Florida now but still have my home in Ohio.....a quick call or text and they jumped right on our issue quickly! Highly recommend them! I feel like they are family now!

they did an excellent job. they removed old furnace. I should have had pictures because you would…read morenot have believed it until you seen it. thank you so much we would recommend them.

accurate Heating And Cooling and generators, highly recommend them called on a Tuesday Wednesday…read moremorning. He was here. I don't recall his name, but he was super nice. Explained to us about everything so if we ever need another Heating And Cooling p we definitely know who to call

We've been service members plan since the middle of September and noticed our heating and cooling…read morewas inefficient. Electric bills were sky high and KWH usage was outrageous for our 1188 square foot home. We had Accurate out to service our unit as soon as we bought our home. Everything 'checked out.' We called them back out this past February because throughout the winter our shampoo bottles were freezing up in the shower and our thermostat was set to 66 but the heat gun we had purchased read a few rooms in the home to be as low as 54 degrees. Accurate came back out (same technician) and said all he could find was a dirty furnace filter. I found this hard to believe since it had been changed in the last 30 days. We called Eco out for a second opinion. He found our refrigerant to be under 2.5 lbs remaining, a failed TX valve and a coil that needed replaced. Being service members of Accurate's, we decided to call them back to our home to repair. The manager denied this being overlooked by his tech and still charged us $1258. The unit is only 3 years old so parts were under warranty but he still charged us for the refrigerant and the labor. This is absolute fraud and I'm ashamed that businesses continue operating when they display this much disregard for their customers. Not only has Accurate caused discomfort for my family for the longevity we have lived in this home, but they've also allowed us to pay electric bills as high as $600 per month, wasted our time, betrayed our trust in HVAC companies, and probably shaved years of life off our unit. The only true amenity we had when purchasing our home in Frankfort was this HVAC unit because it was so new. Now that our unit is repaired, my husband and I will be doing our due diligence in finding a company we can TRUST and we will be doing business elsewhere

My air had been out all weekend . I had Dempsey Heating and Cooling out and he said it was frozen…read moreand to turn off the breaker and let it thaw and it would be good. It wasn't, he said he'd be back after church the next day and never heard a word from him, not even a text or phone call, after waiting all day and evening. Called Donnie Martin on Monday morning and they came out that afternoon and had it fixed in 10 minutes. It was a capacitor to the fan and was a little low on Freon. The pricing was very low. They are very reliable and most importantly, trustworthy. They will be my go to whenever needed and I will highly recommend them.

He's usually really good but like it happens to all of us he's aging. Poor guy could barely walk…read moreand fumbled with simple tools,just slapped a new capacitor and didnt even try to check the blower motor. When he turned it on the blower was shaking horribly. Didn't even try to check it, within a couple of hours it was down again and I'm out $150. I have always went with Donnie for repairs but I think it's time to go outside the box. I still respect him, but I cant have him service anymore.