Excellent service. First time using this business. He returned our message within 2-3 hours and…read moreafter discussing problem and brand of dryer, felt it was worth repairing. Arrived next morning as promised and repaired the dryer. Price was fair and close to estimated cost. Also serviced unit to head off additional break down. Will call him again without hesitation.

The Workers at self checkout need to do better on treating customers better, I had an interaction…read morewith an elderly worker, who me and my husband ask for help bc we scan the wrong ID for the military discount, she was just mocking us and telling us we don't know how to read, and asking my husband if "the military didn't teach you something?" we didn't find that very funny, and a lot of unnecessary comments were made, we just wanted help with the self checkout not to be make fun off, I don't expect a 5 start service every time I come in this Lowe's, just a little respect from the workers.

Refrigerator bought from Lowes is OK, New service plan from Sears is not…read more My wife and I both work so it was very difficult to schedule two, not one, full days that one of us had to be at home all day to meet the service person. We reported three problems: He fixed one of them by changing the lights. The second - a problem with the ice maker resolved on its own and started making ice mysteriously before the technician arrived on his first visit. We were told on the first visit that he had ordered a part to fix a broken shelf, but on the second visit, were told that this was not an included repair and we would have to order and install it ourselves. Previously, Lowes worked with a local repair company we could speak with to schedule a specific time so would not have to waste a whole day waiting for the technician. And we could have clarified the issue on the shelf. But there was no opportunity to do that with Sears. Just saw that the total cost was $354 to replace the lights. Happy we didn't pay any of this but seems like someone was ripped off. Todd was pleasant and competent, but the program he works for sucks.

I've been a loyal Best Buy customer for over 25 years and have purchased numerous laptops from them…read more-- including three in just the past two years for myself, my daughter, and my wife. I've always added the 2- or 3-year protection plans because they provided peace of mind, even if I rarely had to use them. During my last purchase at the Morehead City location, a staff member told me he was "upgrading" my protection plan to some sort of total protection package. I clearly stated I didn't care what it was called -- I just wanted two years of protection, like I always get. I even complimented Best Buy on their protection plans at the time. Fast forward 18 months: I experience a minor screen issue after some rubbing alcohol spilled on the top of the laptop, causing screen glare. I brought it in thinking the 2-year plan I paid $179.99 for would cover it -- only to be told my "warranty" had been canceled. Apparently, what I had wasn't a protection plan but a membership -- something I was never told clearly. That membership had expired, and they refused to honor the protection I believed I had paid for. When I questioned it, the staff seemed dismissive and evasive. It felt less like a misunderstanding and more like dishonesty. This experience left a bad taste in my mouth. After spending thousands of dollars with Best Buy, I expected better. The lack of transparency and accountability here borders on fraud, and the customer service at this location was appalling. Unless something changes, I don't see myself shopping at this Best Buy again -- or possibly any Best Buy.

Turned OFF the lights and pushed me out of the store 5 minutes before closing with ~ $21000.00…read moreoffice PC and printer replacement purchase in hand. "Oh you can pick that up in Jacksonville if you really need it that bad." -Employee The ONLY reason I shop here is due to TotalCare support if needed, but locking the door early makes sense with Q4 FY24 revenue down by 4.8% compared to the same period for 2023. Go somewhere else folks-this is a sinking ship.

Garner Graphics has done silk screen as well as embroidery. They have never disappointed me. They…read moreare easy to work with, orders are ready when they tell you it will be, and the price is reasonable!!! I enjoy working with Garner Graphics!!!

From the owner: Welcome to Garner Graphics located in Morehead City, NC. We are a full-service screen printing &…read moreembroidery shop. With years of experience in customizing your logo in embroidery or silk screening. Whether you need shirts for corporate uniform, business shirts, trade show events, family reunions, etc. we can help.We offer cost-effective ways to market and promote your business with customized promotional items. With 1000s of selections, Garner Graphics offers branded merchandise to fulfill all your needs.Give us a call today!

We purchased our refrigerator on 6/20. We purchased the warranty. In late May of 2022, we noticed…read morethat the gasket around the inside door is splitting. I called up the warranty department, they had an appointment for a technician to come out. He showed up on time. Had to order the gasket. Within a couple of days we received the gasket. Wrong color. Called up the service department & explained they sent the wrong gasket. I told them to cancel the service appointment being that we don't have the correct color gasket. They didn't cancel the service appointment & I am receiving calls from the tech. No communication with this company. Fast forward to 7/18/22, we just received our 4th gasket and AGAIN the wrong color. I am now waiting to hear from a supervisor. This company can not get a correct color gasket for our fridge right. Good thing it's a gasket and not something more serious. Now I can see why Sears went out of business.

Phillip Henry · about an hour ago…read moreGood sales and service until you walk out the door. The sales people talk a good talk about the products but sell pathetic appliances that make me think they are really factory second's. Two premium appliances broke the first day and a third that did not make it through the warranty. No help from the local store, even when one appliance broke while being installed but their person! And of course you can buy the Sears warranty services (you will need it) but then you will be victim of that horrible service department full of people you can't understand.

I loved this place! So organized, fair prices, and quality stuff. If I lived here I would probably…read morerely on this place to furnish and decorate my home on a budget. The owners are incredibly friendly too! Gave me a discount because he knew I was using a debit card, so it offset the charge they apply for credit card use. I might visit one more time before I head out of town. Unique treasures for sure.

Great place. Beautiful merchandise. Well laid out. A great service with a great assortment of…read moreexcellent products. A great idea!!

After doing a great deal of comparison shopping, we eventually purchased a set of Electrolux…read moreappliances. The price was fine although the lady working appliances was not very knowledgeable about any of the items in her department. Still, that is what the internet is for - don't rely upon store staff for advice. But I wasn't really expecting much either. If you choose to have your items delivered, Sears will call after 6:00PM the night prior to announce their delivery window. Rather irritating actually, since most people in 2010 have jobs and need to arrange to miss work, and the stay-at-home mothers of the world generally are busy with being mothers. There is no reason that in this age Sears can't announce their large 4 hour window that you must sit around waiting for delivery like the cable company. Still, the movers did arrive within this enormous delivery window, so at least Sears is keeping with their portion of the bargain, should you choose to purchase there. However, the chose to arrive with a new white washing machine, with a broken blue dryer. We didn't purchase a broken blue dryer, but were expecting a new white one. All of this isn't the real problem, it just begins here. Calling to complain, the finger point began. "Well, we just deliver them..." "You probably should talk with Sears Delivery Central..." "Electrolux packs the boxes, they did it..." Etcetera. I finally managed to reach the store manager who again try some buck passing when I stopped here - "Look, I bought the dryer from Sears. Not Electrolux, not Delivery Central, but your store located right here. You are the manager - what can you do for me." "I can offer you free delivery." "Not good enough - I already have a rebate for free delivery. You delivered a broken dryer on a date that I managed to make myself available from work. Now, I will have to take another day off of work, but I can't schedule it since I don't know when you will manage to get a white dryer in-stock, and you can't even tell me when it will be delivered until after 6:00 PM the night prior. For this inconvenience, please rebate me 10% of the cost of the dryer." "I can't do that." "Why not?" "I'm not authorized." "Aren't you the store manager?" "Yes." "And you can't authorize this?" "No." "Who can?" "I can contact the regional manager." "There is no one at the store who is authorized to fix things on the spot? Incredible." "Would you like me to do this?" "Yes." -Look, shop here if you like, but realize that either A) the store manager was lying to me and just trying to avoid making a refund, or B) Sears Corp does not empower its managers. Either way, it is rather disturbing. If you have a problem, keep in mind that no one is empowered to correct problems. Eventually, I did receive my refund, but what good is it having a manager if they can't manage?

Bought a washer & dryer in Dec 2011. The store personnel were outstanding. Good product, great…read morepricing (with price-match guarantee). The delivery service is AWFUL! Took them 3 weeks to deliver the dryer despite close to a dozen phone calls to try to arrange a date that worked for our household. The phone scheduling system is inflexible and the personnel are unable/unwilling to accommodate customer needs. Lowe's can deliver NEXT DAY! The only reason, after all that, they kept my $1000 for the dryer was because the salespeople knocked over $100 off the sales price for my troubles.