I needed hardware to fix a broken part on a barstool on our back porch. I went to several places…read moreand could not find anyone knowledgeable enough or with the proper hardware for my solution. Robbie at true value hardware took all the time needed with me to find the right pieces of hardware and even had to drill on one of the plastic pieces I needed for a grommet to make everything work, right. The solution works for under $10 and the service I got a true value far surpasses anything I've ever for had at any other hardware store. In the future, I'm going here first because they can make it work for you. They come with my highest recommendation!

After moving from Morehead City 28 years ago, I stop by here every now and then for beach…read morehouse/condo hardware needs. They always remember me and help everyone find just what they need. LOVE, LOVE this place and people!!

This store rarely has what is needed for projects. Selection is poor and prices for what is…read moreavailable are high. Staff are nice, however, incompetent, lack customer service skills and unable to provide assistance. Went on a Monday at 3 o'clock - there were two people working the store - one working the cash register, and the other in back. Therefore, I was told no one could help me with questions of availability of a product. Unfortunately, I recommend driving the extra half an hour to Morehead City or Cape Carteret to Lowe's for greater selection. better prices and more knowledgeable staff. Extremely disappointing for all of us on island. Surprised the store has made it this long. I will not waste my time starting at this store again.

This is truly a hardware store that you remember from your youth. Large variety of items - nails to…read moreceiling fixtures, grills to birdfeeders. Knowledgeable and friendly staff, clean store and well organized.

Nice folks. Usually have what I need. Good kitty always chilling. Good selection of hardware items.read more

I don't know what happened but Ace Hardware cost less! Hydraulic cement is $19 and Ace is $13. A…read moretube of auto body glaze is $12 and the same tube across the street at Auto zone is $3.50. I could go on all day. The owner got greedy!!

This store has most of the hardware and lumber things we have needed Good service, friendly and…read morehelpful folks. Prices run a little high but for us the convenience is worth it.

Just moved to Havelock and have found this store welcome. Extremely friendly people in all…read moredepartments. The salesperson climbed a ladder and sorted through stock to find product and prices. It is a discount store and as such seems to have limited stock on certain items, but what a relief to find drywall, lumber, hardware, construction materials, electrical and plumbing supplies without making a 30 mile round trip to New Bern or Morehead City. Great source for local professionals reference as well as materials. I like this place.

Refrigerator bought from Lowes is OK, New service plan from Sears is not…read more My wife and I both work so it was very difficult to schedule two, not one, full days that one of us had to be at home all day to meet the service person. We reported three problems: He fixed one of them by changing the lights. The second - a problem with the ice maker resolved on its own and started making ice mysteriously before the technician arrived on his first visit. We were told on the first visit that he had ordered a part to fix a broken shelf, but on the second visit, were told that this was not an included repair and we would have to order and install it ourselves. Previously, Lowes worked with a local repair company we could speak with to schedule a specific time so would not have to waste a whole day waiting for the technician. And we could have clarified the issue on the shelf. But there was no opportunity to do that with Sears. Just saw that the total cost was $354 to replace the lights. Happy we didn't pay any of this but seems like someone was ripped off. Todd was pleasant and competent, but the program he works for sucks.

TERRIBLE service for delivery or installation! NEVER AGAIN! If I cannot walk out with what I need…read moreI'll go somewhere else .

I have visited this Sears store several times within the past year. We've just purchased our first…read morehome and have had dreams of new appliances. Because this is my first big purchase I want to make sure that I did all of my research. I was bouncing from store to store between a few of Sears competitors as well. During every time the I shopped, I never felt pressured at Sears. I also was helped very thoroughly every time I visited the store. The pricing was right and we finally purchased our appliances today. Michael and Kevin were a big help and really funny. Great customer service has a lot to do with why I purchased my Kenmore appliances at Sears.

I ordered a treadmill online and had it shipped to this store. The product was defective and was…read moretold by Sears.com to return the product to the store it was purchased from. I returned it here, the manager told the woman working the register that they didn't accept returns because they were an outlet store and I had to return it to Jacksonville. The employees at Jacksonville said both managers that work at this store are worthless and that they flat out lied to me. There is no such policy and that they are a hometown store not an outlet store. Complete liars and scam artists! Avoid at all costs.