Great experience at the Ace hardware store. Brought a Wilmington SS grill and oyster table. The…read moreemployees were friendly and helped us load up and get on our way. Mr. Haywood was very nice and helped us with our grill choice.

Nice folks. Usually have what I need. Good kitty always chilling. Good selection of hardware items.read more

This store has most of the hardware and lumber things we have needed Good service, friendly and…read morehelpful folks. Prices run a little high but for us the convenience is worth it.

Just moved to Havelock and have found this store welcome. Extremely friendly people in all…read moredepartments. The salesperson climbed a ladder and sorted through stock to find product and prices. It is a discount store and as such seems to have limited stock on certain items, but what a relief to find drywall, lumber, hardware, construction materials, electrical and plumbing supplies without making a 30 mile round trip to New Bern or Morehead City. Great source for local professionals reference as well as materials. I like this place.

Avoid. The good:…read moreThey have a lot of neat stuff . The bad: At the register they waste ten minutes of your time trying to upgrade your purchase with specious extra warranties, join their buyers club and other gimmicks to upscale your purchase. This is a hardware store, not a bizarre in Mumbai. The chain hoist I purchased broke. They were not going to give me a refund or replacement until I produced the paper receipt. Finally, I found the email receipt and I was able to make the exchange. The fact that I bought the item 5 days ago and just used it. Today was lost on them. Terrible customer service , finally, I found the receipt on my email, which is a good practice, but it also seems the people there are not helpful unless they want to sell you some long-term warranty for extra money. Also, when you are buying something, they seem to be randomly walking around versus actually trying to help you. I am going to go somewhere else from now on. When I need a hardware item, I do not need three or four point of sale marketing gimmicks before they let me leave the store. That's pathetic. Like Bud Light, their marketing Director should be fired as quickly as possible.

Staff is always helpful. Nice location. The store and bathrooms are clean. There is plenty of…read moreparking.

Found everything I needed. The salesman in hardware was very helpful and tired hard to help you…read morefind everything.

The Workers at self checkout need to do better on treating customers better, I had an interaction…read morewith an elderly worker, who me and my husband ask for help bc we scan the wrong ID for the military discount, she was just mocking us and telling us we don't know how to read, and asking my husband if "the military didn't teach you something?" we didn't find that very funny, and a lot of unnecessary comments were made, we just wanted help with the self checkout not to be make fun off, I don't expect a 5 start service every time I come in this Lowe's, just a little respect from the workers.