I was in the store looking for a lounge chair and the service was excellent, as was the delivery…read moreand set up. Highly recommend!

It is fitting that this gem of a furniture store is located in the heart of the "mineral city."…read more This unassuming hometown furniture store has a huge selection in store and available for ordering that far surpasses what you find at any big box stores of Asheville and Johnson City. Not only do they have the latest Ashley line, but they also have a number of hard to find, American made, furniture lines (Vaughn-Basset, England Furniture, Lazyboy, etc.) at way better prices than bigger stores are able or willing to offer. I now live in Florida, but I still purchase my furniture from L and L whenever possible. I just ordered a full bedroom set from them, which compelled me to write this review. I bought the furniture from L and L, rented a U-Haul to get it to Florida, and I still saved thousands from what it would've cost to purchase the same set closer to my home in Florida. Their prices are that good! But not only was the furniture priced way better than I could find anywhere else, the customer service I received from the L and L team (from the owner on down) was unmatched. Everyone was super friendly and helpful, but never pushy. Plus, my custom order of American made, American oak furniture from L and L arrived more quickly than it took in stock furniture I ordered from a national chain to be delivered from their own warehouse! And when I had questions about how to assemble my new furniture, the L and L team texted me pictures from the showroom and talked me through the process. I only write reviews when I find a stand out business and this is one is worth writing home about. In fact, when I told my best friend who lives in SC about my experience with L and L, I was surprised to learn that she also buys her furniture at L and L, instead of in SC for all the same reasons! If you're local or just visiting the area, highly recommend checking them out! You won't be disappointed!

After purchasing a $1,120.15 Speed Queen clothes washer from Burleson with a 5 year warranty I…read morefound Burleson uncooperative in honoring it's repair warranty. After numerous repair calls to Burleson with the washer still under warranty and numerous delays on their part and the frustration of having to take my clothes to a laundromat, I threw the machine out and purchased the same size washer from Lowe's for several hundred dollars cheaper. This is the second time I have had problems with Burleson. I don't trust them to honor their contracts and will not do business with them again.

We moved to Burnsville in early 2024 and have had great service from Burleson for both plumbing and…read moreelectrical service. They respond to your call, they show up when they say. Pricing is reasonable. Staff is knowledgeable. Much appreciated!

The other morning I was transporting a kerosene heater in my Subaru and had to slam on my brakes,…read morespilling the contents of the heater all over my new car. I took it to Mac Robinson at the spruce pine location and he was excellent! Very professional and knowledgeable! He worked me in immediately and took care of the spill AND 90% of the odor! I couldn't believe how good of a job he did so quickly! Thanks again Mac, you have gained a very happy customer for life!

From the owner: Nothing says "clean" quite like fresh carpets, spotless upholstery, and gleaming floors from…read moreServiceMaster Clean. We work to your specifications and guarantee the job is done right or we do it over.

Paul did a great job with our central vacuum system installation. We were very happy with his…read moreresponsiveness and customer service!

I definitely would never buy another appliance from appliance. I purchased over $12,000 worth of…read moreappliances for my new house. The installers were completely incompetent and they hooked up the water but not the drain so when we first used the washer, it resulted in water running down to the first floor through the ceiling. I might add that we spent $950 to have the appliances installed correctly. I have built other houses and never had that experience! When I called to complain, the sales person said it was our fault for not checking! He was very rude and he basically hung up on us. Also, the builder who is a very good builder noticed how inept the installers were. They didn't seem to know what they were doing. please find another appliance store.

The worse customer service EVER!!! We paid for a stove that needed to be ordered. We paid in full…read morein advance for the stove. Called to check on the order. Was told the stove we ordered (and paid for in full) had been SOLD, and we would have to pay an additional $200 to order an additional stove. This was ONLY the beginning of a terrible experience. The oven door shattered after only 6 months and had to be replaced. Then, a few weeks later, a terrible clanking sound and a burning smell would start when the oven was turned on. It was LOUD! We called Blueridge and they told us we would have to contact the manufacturer. They didn't offer to have someone come and look at the stove, nor did they offer ANY advice. We finally found Appliance Grandmasters, who came out and fixed the stove. Turns out, the problem was that the fan had been damaged during transit! The repairman was able to fix it in 15 minutes! Hats off to Appliance Grandmasters. HIGHLY recommend them! As for Blueridge, absolutely the WORST CUSTOMER SERVICE EVER!!! And, our salesperson, Lewis, is absolutely worthless.