Absolutely love this store. Which is saying much because all PetSmarts are not created equally…read more For example, I live closer to Hickory. However, you will never catch me in that particular store in Hickory. That store is just nasty, empty, unattended, dead fishes floating, no assistance [...] but I digress. The store in Morganton is most helpful. The staff is kind, even funny at times. They have no problem helping me spend more money on my pets and supplies. Truly, just an awesome store. Very helpful, informative and kind. I highly recommend this store for all your pet needs. But, this store only. *I cannot speak on the adjoining groomer or vet care.

This review is for the grooming salon in Petsmarts Morganton, NC location. I booked a grooming…read moreexperience for the first time here after going to another groomer prior. I booked the $87 appointment and ended up having to pay $150 from all the add ons. But, that's not even the worst part.... all of my dogs hair was gone and she was cut up in several places. After sending them time stamped photos they continued to say that the groomer did not chart any cuts so they could not have been done by PetSmart. I will include the photos below. The finally got back to me a week later because the managers were out of town?????The refused to give her medicine from the store or even call her in medication to the vet. I am honestly baffled at the audacity to say I would do that to my own dog just because they didn't want to take responsibility. I will never go back there. My groomers name was Hannah. Keep your fur babies safe away from their grooming salon. Pathetic. (There is a photo below of my precious Golden Doodle before the hair cut disaster)

We are new to the area and found Burke county Animal…read moreServices. We fostered a cat over the holidays and decided to adopt. Facilities were very clean and the staff friendly. They really put effort into adoptions. Great website and photo shoots. Would highly recommend.

Staff is a little too impressed with own self worth. A little kindness would go a long way.read more

The dog park is pretty small but I have not seen it get overcrowded. Saturday morning music is nice…read moreand the staff is welcoming with an appetizing menu.

Ouch. So expensive... every single thing in this store is up priced 1000% so expensive.. $50 on a…read moretiny bag of treats for my Great Pyrenees. Go to any other store it'll be way way less expensive.. and if you want it dirt cheap go to Amazon or Walmart. Same EXACT stuff except the homemade cookies for dogs.. Outrageous!!!! I have 5 dogs. I would have spent $500 on treats that I could get for $50 for $500 I could feed them filet mignon and Dom Perignon.. And be happy knowing their eating well and I'm now drunk ..

I'm a regular here for mice for my snakes and also she helps me out so much with new fish and…read moregetting everyone's diet in order! plus there are some beautiful coy fish in there and she actually warns you about big fish! looking at you petsmart I don't need a 3' pleco

I was highly satisfied with the service, she offered to help me find the rodents & care I needed…read morefor them, I finally got my snake to eat a rodent live thanks to this essential service & I will be buying again, the only thing that caught me off balance was how dirty it was & how poorly the animals were treated it seems.

I love the staff. the customer service is top notch. I drive from Shelby and sometimes from from…read moreAsheville. I would recommend them to everyone. I refuse to shop anywhere else. love y'all

Love the staff I came and got 2 rats we thought they were both males but one of them was a female…read moreand we ended up having 16 rats

As a regular patron of the Hickory dog wash, I've noticed a significant decline in cleanliness,…read moresafety, and functionality over the past year. On my last visit, I addressed my concerns with the manager, Brianne, who seemed attentive, but I remain unsure if improvements will follow. I've documented the current conditions with photos (1/25/25) and encourage you to review patron feedback, which highlights similar issues. I hope to see this addressed soon. As a regular patron of the Hickory dog wash, I've noticed a significant decline in cleanliness, safety, and functionality over the past year. On my last visit, I addressed my concerns with the manager, Brianne, who seemed attentive, but I remain unsure if improvements will follow. I've documented the current conditions with photos (1/25/25) and encourage you to review patron feedback, which highlights similar issues. I hope to see this addressed soon. I have attempted to use the PP+ website to send this to review to corporate attention, however their links break at every attempt.

I realized how awful the dog bath at Pet Supplies Plus was after going to a different one nearby…read more Usually filthy, they only clean them once a day, drains constantly clogged with hair, water spewing out of plumbing they never fix despite being notified about it countless times. Nowhere to put anything, the last shelf unit broke little by little until now it's just one stupid shelf on the ground. Aprons torn to shreds & barely protect you from water, clasps don't work. Shampoo is always out, knobs broken, water too hot & no individual control. They don't care if pets are unleashed. At the new place you can take everything on the list & say the exact opposite. They clean the tubs after every wash. You pick your shampoo. Stacks of clean towels. Nice hose & faucet in good repair & water temp individually controllable. The whole experience was different. Night & day. PSP is like trying to get clean at a hoarder's house. The other one was like a spa.

Knowledgeable staff. Very clean and well maintained store. Would like to have seen a larger…read moreselection of freshwater fish. Will definitely buy here again.

Wow how nice it appears on the outside. Drove an HOUR away to come here! Great business man. I'll…read moregive him that much cus he had me and my boyfriend fooled. We were excited to come to Boone once a month for fish stuff. Not only did he scam us he wouldn't fix his wrong by letting us return the product we bought. He knew we were new to saltwater and manipulated us for that. We bought the AquaFX Stingray 2 stage RO unit at 145. This product retails for under 100$ NEW. It is to be expected that a local fish store charges more but nearly $70 above the competition is price gouging, desperate, and preying on the unit informed. Through another retailer we were able to purchase the AquaFX Barracuda 4 Stage RO/DI unit for 145. Stay away from this crook!!!

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

Best LFS (local fish store) in the area!…read more Albeit small this store packs a big punch into its cramped quarters. They have everything to outfit a basic beginner tank to high end CO2 Aquascape, freshwater tanks and high end coral or fish only saltwater set ups! If you've got a desire for monster South American cichlids, they got you covered there as well. Not into aggressive fish?... then they have high-quality betta fish and guppies in the back. C-Macs employees are very knowledgeable about every aspect of the hobby, and are willing to answer even the simplest questions and provide the best solution for your situation. They don't push sales, but try to fit the needs of every customer. I've been in there when it's super packed and there's barely any room to move and the employees are still positive and happy to share their knowledge and help with everyone. I even asked if they were going to move to a larger location and the owner mentioned, he's been looking, but hasn't found the right one yet. If you're old enough to remember the old Fintastic fish store that was the gold standard in Charlotte. This is basically the new version and to be honest it's even better!

Very knowledgeable and helpful like to support the local companies. I find that because it's…read moresmaller they have more knowledge of the products they sell.

Thought it was some kind of glitch in the system when I saw I haven't yet posted a review of the…read morePet Place in Boone. I have been coming here for 5 years, to span two different dogs and many different dog and cat friends. While a little pricier than other options in the area, this pet store is stocked with items that are well vetted and understood by the owners and employees personally. Every employee can provide genuine input and assistance into any pet related needs whether it's food, treats, harnesses or clothing, toys, etc. There are many familiar faces that have stayed working here over the years, which is always a plus. I also love what they do for the community, helping police dogs and sponsoring little events, such as around the holidays where they give free treats and coupons or other items. Follow their social media to stay up to date! There is a bath you can use (I haven't used it yet but have almost needed to so many times) where they provide all the materials and do the clean up. It's on a first come first serve basis, but you can always call to gauge how busy it is. Student discounts offered only on certain days. Not best budget for broke students but the assurance I have with the quality of the items (esp food) I'm buying for my dog is worth it.