This is absolutely crazy and abhorrent behavior. They won't allow you to buy the system outright…read moreand they are using deceptive. They believe that the "pay later" will stop them from being sued is comical. Well looks like it's time to show you how the law actually works, we will be seeing you in court soon! Have a nice day! This is what they told the following "We have the Ps5 available at $1299 and it comes with an extra controller and a game you also have the option to finance either to 3 months no interest or 12 months with interest. weekly,biweekly or monthly payments with down payment as low as $10-$54 Would you like to apply?" This needs to stop!

I bought a king sized mattress from this business .I was assured by the salesman that my sagging…read moremattress was still under warranty only to be told by a woman there that there was no warranty on my mattress. I let her know that I was looking to buy a recliner and it would not be at Bella

Had a great experience purchasing a entertainment center. Bruce was very helpful and made sure I…read morewas happy with the selection I made. He kept in constant communication with me from the time he ordered it until it was assembled and delivered. Great customer service and very good folks to deal with. I was happy I found this place and will definitely be back.

I was on a very specific mission: a grey sectional. I went to a LOT of discount furniture stores,…read morereally not finding anything and the ones I did find were overpriced for the quality. I stumbled upon this place and instantly liked the grey sofa they had, which I was told comes in a sectional! Yay me! Bruce and Terry got me a great deal on the sofa. They told me it was a brand new product. And I had asked about when it would be delivered. It was Memorial Day weekend so they told me it might take a little longer, up to a week. I then did not hear from them for a week, so I called to check in. Bruce told me that the date they were supposed to get the couch was not until June 18th. I was shocked and upset. Bruce informed me that he was not aware I was given a delivery date of a week, because it was a new product and there was no way to guarantee that. He apologized profusely and wanted to accommodate me best he could. He asked me if there was anything else I needed, and I still needed a dinette. So he encouraged me to come in and he would give me a great price and free delivery if the table and couch could be delivered together. I went in and found a great dinette and again a price incomparable to anything I had seen at other stores. My couch ended up coming in June 13th. Bruce called me as soon as he got it and asked if I was available that day to get it delivered to me. I said yes yes!! So upon delivery, turns out they forgot the table. Bruce assured me they would bring it to me the next day (it was already the end of the day and he didn't think they could make it back out to my area in Montrose). They brought back the table next day as promised. Overall, the furniture is great quality for the price! But I unfortunately had some bumps. They did do everything possible to make the process less painful. I would for sure return to this store!

Great place , very nice people run this hole in the wall thrift store, great deals from bikes to…read moreclothing, to kitchen, tools ,records , sneakers, shoes , ceramic dolls and accessories, wall pictures, you name it they have it ,not a large place but it's there somewhere lol , next door he and the lady have a small warehouse with furniture, I think he has layaway. Beds dinner table, dresser drawers again anything, lol ,good people guaranteed low price this gentleman has sold me some things at a good price, please go by one day and tell hime you read this on here he will treat you very good ,very nice remember any deal is no deal forshure without a great deal tell him fernei Sent you

From the owner: Our number one priority is to save you money while providing quality, used furniture and appliances…read morethat will help you and your family live better. We offer free delivery on all our furniture pieces. Also we will be happy to pick up any donations that you may have free of charge. We will treat you like family.

Don't buy anything from here it's over priced and dosent last. My dresser came off the tracks after…read more2 months. Cheap quality!!! Imagine ikea but TRIPLE the price and even poorer quality. Venden puro mugrero. Compre un vestidor y se empezó a caer el bracket que suporta por adentro. No recomiendo. Vaya a otra parte de mejor calidad.

This is the third time I have purchased from Value Furniture on Spencer in Pasadena, Tx. They are…read morevery professional and helpful. The delivery team is outstanding. By far the easiest shopping experience I have had with furniture in many years.

This was the second time I've had Chris Martinez make a service call. Fast and friendly. A pleasure…read moreto work with. I'd recommend him to everyone.

I had a repair appointment. Got a text message that driver is on the way but never showed up. Since…read moretheir offices were closed and we had no way to contact the driver, I contacted Macy's (where I got the furniture from). Customer rep told me that they left because they had no access to the gated community. A simple phone call or text is all it takes to get access, but they did not bother and chose to waste my day. Mind you, their appointment confirmations are all automated voice or text and there's no way to give the gate code. Their inspection person that came previously did not have any issues getting in although I didn't give the gate code. I assume the repair person was lazy and thought they can use it as an excuse to skip us. Also, if you live in the west coast, their customer service hours are very short and they are in central time, so chances of getting in touch with them the same day are pretty slim. What is more surprising is that even Macy's can't get a hold of them outside these hours. They should have a customer service line for customers in California if they are going to do business here. At least have one for Macy's! What company doesn't allow their client to contact them during their operation hours? Another thing that is frustrating is you can only request the day when you schedule with Macy's. You pick a day and they'll tell you a day before what time frame they'll be arriving. So you need to give them a day that you'll be available ALL DAY and will not know what time until the day before. I just had another company deliver furniture and we were able to choose the time and day at the same time. This should be standard in 2026. I just feel sorry for the other reviewers that said they took time off work and their appointments got cancelled. I will never purchase furniture from Macy's or any others that are contracted with them.

Overpriced, might as well go to a furniture store and get it brand new for their prices. Used to be…read morea cool place with previous owner when it was off the 45, those days are long gone.

These people are angels from Heaven, and their head angel is named Kenny. Kenny and his amazing…read morecrew are doing the good work of connecting Houston residents recovering from homelessness with new and used items to help furnish their homes at no cost (and by private appointment, just call them to apply). They also have multiple showrooms full of great new and used furniture at extremely affordable prices that are open to the public. They're out here repairing furniture and rebuilding mattresses and taking donations from all over to meet the needs of families who could use help the most. Great people, great selection, great prices, and a great cause.