Always has everything needed for all of us small business owners needs. Even just just pens I get…read moremost of my stationery because they always have what I need for any given time I could be driving down the road we have not had any paperwork like it has happened to me many times I had no contract invoice order many times forget to stop and get that stuff but you guys always have everything you ever need on hand

I was in Jacksonville for business and had a large amount of packages to ship on a daily basis and…read moreOffice Max has the closest Fedex location. It took a little bit to get the OfficeMax employee's on board with Fedex ship practices, but these guys were great! One guy in particular (young, light hair with glasses) went above and beyond his duty to help me out. While I was in the parking lot preparing my packages to ship, he continually checked in with me regarding the time and even loaded all my packages up to load into the store. Great service! Thanks for all the help!!

This store refuses to print pro-democracy materials. In particular, the phrase "democracy doesn't…read morefear protest, dictators do" violates their policy according to the employee that canceled the order. I recommend shopping elsewhere.

Wanted to buy a small item from the store that the box was crushed. I told the cashier that I…read morewanted to open the box before I bought it. She would not let me open it to see if it was broken. When I was persistent that I would not buy it until I inspected it, she walked away and acted like she had something else to do. No customer service is better than bad customer service, I guess I need to order from Amazon rather than go into Office Depot.

Will Smith in the FedEx department delivered exceptional service. He went above and beyond to…read moreassist me with shipping several computers back to my company. As a new resident of this area, I really appreciate the high level of service. During the process of checking out and paying for my purchase the female Manager who was visiting from Wilmington rudely stepped in to handle the payment and somehow the city to where my package was supposed to be sent was changed. I did not notice this at first, because I was not expecting this error. Luckily, Will was still working this evening, and when I was made aware of the error I called the store immediately and Will fixed the error! Moral of the story - work directly with Will. Keep Wilmington's General Manager in Wilmington - the staff in Shallotte are better off without her.

The staff is always friendly and go above and beyond to be helpful. Today I had a lot to copy and…read morescan and they let me pull up a chair and work from the table behind the copiers.

Horrible customer service Bought a $27 phone charger…read moreclearance rack in a closed box with alarm cover on it. It was originally $59 so I thought I was getting a high quality charger. Turns out that it did not work. Brought it back the very next day and s would not refund it or provide store credit "since it is clearance". Non functional item with no refund. Spoke to the manager James, who refused to help other than offer me a phone number to call some corporate headquarters. I have better things to do with my time then spend two hours on the phone for a $27 refund. What I did learn from this is despite my attempts to support my local brick and mortar store the terrible customer service has lost me. I will be using Amazon from this point on. At least their return policy is better than this place. One day when the out of business sign goes up, I will not be surprised.

Great staples location. Very helpful staff in the copy & print center. I had an awful experience at…read morethe staples on college rd. I came here and the difference was night and day. They helped me with a friendly attitude and got me in and out even though they were very busy. I really appreciate the work ethic of the staff at this location!

Great printing and electronics shop! Staples in Wilmington wants $.11 a page and this local gem…read moreis $.06 a page! They have a variety of things for sale. Nice local shop!

From the owner: We specialize in all types of printing from business cards to three-part forms. We also provide…read moreoffice supplies and furniture. If it is not in stock, we can surely order it. We can order virtually anything you might need or desire for both your office and or home. Not only do we provide printing and office supplies, but we are also home to many electronics and electronic accessories. Along with that, we have an E-Cig counter with tons of flavors to choose from. You never really know what you might find when you come visit us.

Horrible customer service every time I go in there's no one to help. We just waited 15 minutes for…read moresomeone who was paged for us. Horrible. Best Buy here we come again

I was amazingly impressed by this Office Depot's opening manager Jacob! While in South Carolina, I…read morehad the need to color copy a document and have it heat laminated for a property rental. I visit Office Depot the evening before, missing the store closing by 10 minutes. The next morning Jacob immediately assisted me, completed the order, even while assisting 3 other employees! Kudos to Jacob - Thank you.

I am in need of a desk of sorts. have been stopping by over the course of ten years. The staff was…read morealways friendly and attentive. I always have in tow the measurements that I need or cannot exceed. I will be purchasing late February 2025. Am looking forward to this purchase. I'll bring my own trailer and pads. Be sure to stop by, you never know what you will find, Many thanks for everything. Sincerely, Bill Buck Jacksonville, NC

I was in need of a desk for my office and found this gem of a place while googling reasonable…read morepriced furniture. The staff there were amazing and made sure I was to get the correct desk for me! Prices were amazing and the quality and price was SO much better than a previous purchase from Wayfair. Highly recommend this place!

I love New Bern, but I hate feeling discriminated against when I'm somewhere and not dressed to…read more"the nines". I've been on the hunt for a new couch and two accent chairs. I'm looking for something custom, a client recommended this store. It was my day off, so I was wearing my hair up, jeans and a nice sleeveless blouse. My tattoos were showing. Per usual, when I walk into an expensive store I wasn't welcomed by staff. I figured, If I were to walk around looking at different pieces someone might ask if I were looking for anything in particular? I even went to their custom design area and flipped through some fabric swatches, in hopes of someone coming to assist me. The 15 minutes I was there, I was the only person in the store. Not one time was I asked if I needed help with anything. When I left I noticed the numerous awards for "Best of New Bern". I pointed them out to the sales associate, and noted the horrible costumer service, I'd experienced. Her only response was to say that she did say "hi" when I walked in. I'm sorry but that's not good enough for me. They lost out on three custom pieces of furniture today, the only fault is their own.

From the owner: Branch's Furniture offers furniture and design services for Home, Outdoor and Commercial Office…read moreFurnishings throughout Eastern NC.

And Am back! Went here on Saturday September 20th 2025 with my parents to look at office chairs for…read moretheir home office in our home. We also just came from Office Max, which essentially also carries the same thing. We parked in the parking lot, entered the store, and immediately went to the back where the office furniture was. Also found a sign in the back that said restrooms- which were clean, but the stall i went in didn't have any toilet paper! I managed anyway though. Anyways, we then looked at the office chairs, along with the furniture. As said in my review for Office Max, I was at this location in March, and was looking for a desk in which I couldn't find. Well, this time there was lots of desks with storage options, and plenty of color options! Anyways, there was also a good selection of Office chairs here. What is good is that they have chairs out of their boxes in which you can sit on the chair for yourself and decide if it is comfortable for you. We did pick out a chair that we liked, but prices were still a bit high for us. So we left without buying anything. But, will keep this store if we need any office needs!

We went to look for some children's disposable masks and found some for an affordable price. The…read morelady at the register was super sweet and helpful. She talked to my infant. We saw a bag of chocolates and they price matched it which was amazing and unexpected. All in all a good experience, I will definitely return

Incorrect sales information, manager is rude and doesn't help . Sales are practically not existent,…read moremanager needs to be replaced

I gotta be honest, I'm not a fan. Walked in to get a notebook made for a work project. I advised…read morethe associate the document may be too large to send via email. They say this is the only way they can help me. I asked if they possibly had a store USB, which I have experienced at several other Staples locations. No. Okay, so I send the email and pray it works. While waiting, an older gentleman is asking how to use the fax machine. Instead of the associate walking over to help, which is her job, she shouts at the guy from across the counter. Now, being an older gentleman he didn't quite understand her instructions, so I walked over to help him. Two minutes of my time and the gentleman was helped. With the customer service severely lacking, I wait 9 minutes before an email is shot back to me stating the Staples email is full and cannot receive any other emails. The associates give me a store email to send which pops back stating the document is too large to send to the store email. The ever so helpful associates tell me the only other way would be USB. I asked if they really thought it should be the customer's responsibility to pay for a USB drive to transfer a document given their email is full. Literally a shrug and an overall yes. I'll drive literally anywhere else, even pay more money if I have to, not to go back to this Staples. I have attached the email below showing their inbox was full and could not receive more messages.