I demand that the store surveillance footage be reviewed…read more With homecoming approaching, my daughter and I set out to look for a dress in the mall yesterday. She heard from her friends about Windsor, a totally unfamiliar name to us, and although with comments of poor customer service going around, we decided to check it out. It wouldn't hurt, right? We went in the store, and right away we saw girls from the same school also there looking for homecoming dresses. I had a pleasant conversation with another customer while waiting outside the fitting room. My daughter finally decided on one particular dress (Isabella Lace-Up Back Skater Dress) but that one was not in the best condition likely from being tried on numerous times. Unfortunately it was the only one available in the store. A girl working there told us they could order one for us, but she didn't know how yet. We were directed to talk to another girl about ordering. After waiting for a while for the other girl, she came out from the back room. I approached her with an "Excuse me," and, wait a minute, did I see a look of "why are you bothering me" on her face? "That can't be it. She is probably just busy," I thought to myself. She said yeah she could order for us and WALKED AWAY, continuing on with her important task. A quick response of "I'll be there with you in a couple minutes" would have been nice by the way. Here's the climax or more suitable of what went downhill from there: while patiently waiting for her to slowly finish what she was doing so she could help us, my daughter and I browsed the racks and shelves NEXT TO (I) and feet away IN FRONT OF (my daughter) the checkout counter. All of a sudden, she turned around and yelled: "You can't go back there!" My daughter and I looked at each other, puzzled, "Back where?" I asked. No answer. After a moment, I figured she probably meant the counter/cash register. Trying to assure her that we were not anywhere near it, I walked up to her and quickly explained. She stared at me and said nothing. FINALLY she came back to the counter, and I explained again where we were--not near, and definitely not behind the counter. Her response was a nonchalant "ok." Then she asked if we wanted to order. I decided right at the very last 0.5 second on "no." Her response was an abrupt "ok," accompanied with another nonchalant look. Before we left the store, I did get her name, KIM. As we were walking towards the door, I could see her cracking jokes with that other girl, likely about us. We then went to Macy's and bought our dress. It was quite a bit more money, but a good experience and my sanity was well worth the extra cost! I demand that the store surveillance footage be reviewed. The incident happened between around 15:30-16:00 on Thursday, September 16, 2021 at the Meridian Mall (Michigan) location. I will not be buying anything from Windsor, ever. Our very first visit was going to be our last. In addition, I want people to know about my first-hand experience. The bad reputation of poor customer service of Windsor is not a rumor. Our choice (of not giving them the business) is our voice and power as customers. I hope that, above all, we were not treated that way because we were wearing masks (Kim was not) and/or that we were minority. In the end, it did hurt. The fun of going dress-shopping was hurt. The belief in the existence of basic customer service in a fad fashion store was hurt.

Jamie was amazing at helping me find a couple dresses. I was about to give up and she saw me…read morefrustrated and came right over and picked out options and I ended up buying both options. Great customer service!! Mah gurl

I went to Macy's to look for a white blouse and a skirt. I found an elegant white blouse and two…read moreskirts at a price I couldn't pass up. I did buy another white blouse that was a Karl Largerfeld that was substantially more. I found 4 great purchase articles, at a great price.

For my birthday, my clueless in make up boyfriend went in here to try to find me a bronzer. He…read moreended up talking with the Clinique lady and decided on a duo, compact bronzer, highlight knowing I don't really use highlight, but thought that it could be interesting. She then realized she was out of what they were talking about and she sold him a $50 highlighter just highlight without his knowledge Ripping off customers for what? You know exactly what he came in there for and you knew that you sold him what he didn't think he was getting.

The place is nice. Most of the staff are polite. The self…read moreproclaimed manger on the other hand. Was rude and condescending. Im avoiding this place in future thrifting exposition. Everyone else were very polite and helpful. This lady had no manners and tact.

Huge place, lots of items but the odor (dirt + BO + cat pee) made me leave. I get that it's a…read morethrift store but the smell ks overpowering.

About a year after my first La Bodega experience, I returned to spend a gift certificate. I ended…read moreup buying plain 'ol t-shirts because I couldn't find anything else that I liked. The t-shirts are nice enough but I'm not accustomed to having to line dry t-shirts because they can't go in the dryer - weird. The more annoying thing, though, were the two girls working at the store. I got to hear all sorts of co-worker gossip during my 45 minutes or so in the store so I know they're good at chatting. But nobody ever offered to assist me or even acknowledged my presence. I was disappointed to see that change.

Really cute quaint little store with lots of unique items! This place carries henna cones,…read moretraditional colorful tribal style clothing, musical instruments, aladdin-style pants, warm wool mittens hats scarves, cute make-up bags, and lots of other unique imported goods! The owner travels to different places in the world and sends items back to her store, so the items very special and and hand selected. Everything is very affordable at $15 or less, with many items being $5. There are also sales and clearance items available frequently.

Cute spot in Old Town Lansing. Good prices. Good service. Unique items. The things I tried on ran…read morelarge, so definitely go with your smaller size when purchasing clothing. Can't wait to wear my outfit!

This shop is a great stop not only to take the kids but for adults too! I go here every time I come…read moreto Michigan (twice a year). My niece has a great time. She loves all the unique handmade beads they have. My sister-n-law is the talented one. She sticks with the silver beads. Her bracelets are designer worthy. Who knew you could walk out of there with such a classy bracelet. I try to follow her lead. Overall the place is a fun place to hang and the owner is very helpful if you need help making your jewelry.

This is a cute little boutique store located in the downtown of East Lansing. They have some very…read morecute clothes. However, be warned they are not cheap! If you are looking for affordable and cute clothing I would say to go to another store. However, some of their jewelry and headbands are pretty cheap. I got a few headbands for about 4.00 bucks.

Nice boutique, comparable to some of the indie shopping in SF! The clothes are cute, with really…read morenice accessories as well. The ladies were really friendly and helpful as well. The tops ranged from $20-30, with some on sale less than $20, so I'd say they were actually pretty affordable. I'll probably be coming back here more when I finally make the move for school!

Selection, Value and Service were all great. Not to mention Clean, welcoming and extremely…read morereasonable. I wish I had more time.

Found this place by randomly driving by and I couldn't be happier. I lost 40lbs and have nothing…read morethat fits right and I was able to restock most of my wardrobe on my first visit. I will be back!

I have to give this place 5 stars, since everyone in my family loves it - me, my mom, and my DAD…read more I think it says a lot that my dad loves shopping here. The staff are SO helpful and friendly, and they always help him find something to buy. Actually, he just thinks all the clothes there are so beautiful - seriously, how often do you hear a man praising a women's clothing store? My mom and I can spend hours here. The saleswomen will create the fitting room of your dreams - I told them a few things I was looking for and they filled the room with fun options! They helped me accessorize and found me the most gorgeous dress I would NEVER have pulled off the rack! The clothes can get a little pricey, but they are nice quality, and great for mixing and matching since many of them are elegant versions of "basics." They also have beautiful jewelry which goes nicely with the clothes. It's a pleasure to shop here, both because of the sales staff and the quality of the clothes. It's the first place Mom and I stop when we go shopping together!

White House Black Market sells very elegant and feminine clothing for a variety of occasions. I…read morewent in to acquire a bridesmaid's dress, the only requirements being that it be black and a cocktail style. I had had no luck anywhere in the mall, surprisingly enough. At WHBM I found the absolute most perfect dress I could have thought of for the occasion. In addition, the sales associates on staff were very friendly and helpful without being pushy, pulling lots of shoe and accessory options for me. The original price of the dress was quite a bit more than my budget but given how great it looked and my lack of other choices, I took it and am so happy I did. However, the story only gets better. A week later I discovered that my dress had gone on clearance for less than half of the original price. I got a totally hassle-free price adjustment; the typical company policy is that you must bring the item into the store where you'd gotten it to have the adjustment done, but when I said that I live an hour from the store the rep did it over the phone.