FIVE different nails! And the nail tech name Lucy who was rough with my hands And she curved my nails which aren't even naturally curved! Worse service and I will never go back! read more

Secret Nails & Foot Spa - Nail Salons Near Me - Pickerington, Ohio

Went in for gel manicure. I had to keep telling the tech to fix the polish. Half the nail wasn't painted. Polish all over and at the end charged $40 for a basic gel manicure that she didn't trim my nails for. read more

Secret Nails & Foot Spa - Gel polish. - Nail Salons Near Me - Pickerington, Ohio

Nice quiet nail salon that has great hours of business. Always clean, welcoming and a great selection of colors.

I scheduled last minute appointment for my upcoming trip and was able to get right in. The tech did a great job on my pedicure. I will definitely be back. read more

I love visiting Secret nails. I've been a customer for over 10 years now. I've always received the best service in a timely manner. Cheyenne's creativity is unmatched when it comes to painting my nails for an event or holiday. Go give them a visit!! read more

Secret Nails & Foot Spa - Nail Salons Near Me - Pickerington, Ohio

Very impressed .. not my normal salon as my girl is on maternity leave. She suggested I get a new set put on as she could tell these are getting old and yellowed and brittle. read more

Secret Nails & Foot Spa - Nail Salons Near Me - Pickerington, Ohio

Tony and his wife are the first tech tables by the door. Neither one of them said anything when I walked in and signed in. I had a seat then 20 minutes later, Tony asked what I needed done (1-nail fixed) he then advised me I had to wait until the appointments went, which would be another hour. I watched them greet EVERY customer after me and asked what service they needed. read more

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Recently, I had my nails done at a shop in Dublin and my pinky nail came off. I went to Secret Nails for a quick repair and left with my feelings hurt. I walked in and not a single person greeted me, or asked what I needed. So, I sat down and waited for about 15 minutes after signing in. Finally, my nail tech asked me what I needed. I told him "just a pinky repair" and he asked me "Did you get your nails done at Secret Nails?" I told him, "No". He went back to his client and continued doing her nails. He didn't say anything else to me at that time. Once I sat down and the repair began, he told me "I usually don't do nail repairs when nails are done at another shop." I told him nicely that I'd keep that in mind. He continued rudely saying, "i don't have a client and Im done for the day, so I can do yours otherwise you'd be sitting there all night. I avoided anymore eye contact and stayed on my cell phone hoping he would not speak again. He did not speak again until I was cashing out. I held out my credit card, he looked at it and asked me if I had cash. I told him, "no I don't carry cash". He said he didn't think the machine would take my payment as it was under $10. I waited patiently while he "tried" to take my payment...of course it went through. I tipped him for the inconvenience of having to do a repair and do not plan to EVER go to Secret Nails again. He should have just told me he couldn't do the repair BEFORE he began my service, instead of rudely doing me a favor. The real favor would have been letting me go to another shop where someone might have been more kind. They do a really great job otherwise, so make your own choice. I just want to share my experience. read more

I love secret nails they have great customer service and are very reliable, sweet, and kind they have a beautiful shop. the vibe is amazing and the colors and every thing about it. I would recommend secret nails to anyone I know read more

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went in for a manicure and a pedicure. The pedicure was amazing. Everything seem to be going smooth then I went my nails balanced, the first red flag for me was when the nail tech just started popping off my nails and insulting me about my nails, he didn't even confirm that I wanted a new full set, he was then filing my nails for an hour and a half. I explained to him that it was hurting, and he just kept going not only are my nails sore. They are very very crooked. I am very disappointed in my experience with getting my manicure. read more

Honestly extremely disappointed and will not be going back. I hate how salons act like they all of a sudden can't understand you when it's time to pay and they nickel and dime you for every little thing. What was supposed to be $25 ended up being $48!!! read more

I have been to several nail salons in Columbus throughout the years and this salon makes you feel like "family". I work very diligently on every client to provide the best service possible. Cheyenne, Tony and the other nail techs are welcoming and professional towards everyone who walks through the door. The people who have complaints are the ones who come in without an appointment, come in with a bad nail job from another salon and expect a miracle, or are very self-consumed and have a bad attitude as soon as they walk through the door. Believe me when I say ....Secret Nails is one of the best salons in Columbus. read more

Do not waste your time or money. I went there on a Tuesday, recieved a full set. During this service, me and the guy nail tech talked about how the last place I went for the service and how my experience was bad. Buy Saturday, I had 3 broken nails. So i went in to get them repaired and a polish change. I wasn't expecting to have to pay for the 3 nails that broke while doing minut things like scratching my hair and washing dishes, however i was prepared to do so if necessary. When it came to do the polish, i asked for 2 different colors and the man started yelling at me like "no design, no none of that." Mind you i just wanted colored tips. (Not a big deal) He refused to polish my nail more than one color and i was PAYING. So i left with no polish but him screaming at me in front of his establishment about how he didn't charge me for the broken nails. I'm still confused on why toward the end he got so irate. But he lost a customer.... read more

Secret Nails & Foot Spa - Nail Salons Near Me - Pickerington, Ohio

Do not go!!!!! They lack quality and don't care about service. Decided to give them a try. Got a mani-pedi. The tech who helped me was rushed and did average job on the pedicure. The manicure turned out disappointing. He drilled my natural nails even after I asked him not to. Then the polish on four of my nails started peeling in less than 24 hours. The final insult was when I called and spoke with the manager he just said that regular polish doesn't last that long and my nails are probably oily. He actually said, "There's nothing I can do for you." read more

DO NOT WASTE YOUR MONEY HERE! I recently went to Secrets Nail & Foot Spa for a pedicure and a gel manicure and it was the most painful nail experience I've had. My nail tech was a younger blonde haired guy maybe 19, early 20's at most. He cut/burned my big toe with the nail file and then proceeded to try to clip off my actual skin when I jumped and said "ouch!" He looked shocked and said, "that hurts?" With no apology. From then the pedicure was smooth sailing. My Gel manicure looks TERRIBLE!! When I left I had to pick most of the excess polish off my skin bc apparently it was too difficult for a professional to polish only my actual nail and not my entire fingertip. Again with the cuticle clippers...he cut off chunks of my actual skin on the side of my nails when he was supposed to be clipping my cuticles. Now, the tips/side of those fingers are incredibly sore. My cuticles weren't clipped properly and look a jagged mess. In my opinion Secrets Nail Spa should stay a secret. read more

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The gentleman at the register was kind of unprofessional. He asked me if I had an appointment I told him "no do I need one" he was like yes but what do you need always. I just thanked him and politely walked out. Let's just say first impression is everything and I didn't like his! read more

I've tried this salon my last 2 nail sessions because they are open on Sundays. Unfortunately, both times my nails have broken and chipped, even the gel polish on my toes. I though the first time maybe was a fluke but I had a different nail technician the second time and same experience. I went in to get the one broken nail fixed prior to a busy work week and they are unwilling to fit me in, told me to come back in 2-3 hours. Again, this is not a broken nail from another salon, this is from their salon. Disappointed in quality of product and in customer service. I won't be returning. read more

I went on a Saturday morning right when they opened. I believe I was the second customer in. I got a pedicure. I love it. Lam did my feet. She did a fantastic job. This was my first time here. Service was quick. If you do decide to go in request Lam for sure. read more

Secret Nails & Foot Spa - Nail Salons Near Me - Pickerington, Ohio

I had the best pedicure today in my life, she was very good and very attentive to my poor dried out and ugly toe nails and feet! Highly recommend this nail spa read more

Update:: Overall ok experience- do not recommend I went in on a Saturday afternoon: got assisted quickly My services were Acrylics and Pedicure Lady started my nails, after she put Acrylics she sent me to start on my pedicure as more people started arriving Started my feet, older lady was nice and the massage chairs were Amazing! My feet were $30.00- it was done ok but still needing a little more work, nail painting was good After that same older lady painted my hands, and I did not like very much, colored outside of nail- I provided pic Then a male started design, which was not what I asked for but I didn't really care Overall: Not goof For this I paid $87.00 Would I return: maybe not, will try different places near me Update: after 6 days the design on the white nail started coming off and the nail polish on all nails started to mess up read more

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I've been here twice now and both times were fantastic! I have received a mani/pedi from two different ladies now and they were both excellent. Dee was the first and I forgot to get the other woman's name. Cheyanne gave my fiancé an amazing pedicure as well. I've been bouncing around to different salons for years now, I'm so happy to have finally settled in on one. Also- the pedicure massage chairs are insane! I love them! read more

Secret Nails & Foot Spa - Cajun Shrimp from OPI - Nail Salons Near Me - Pickerington, Ohio

Very relaxing environment and nice staff. Also the use of fruit based products for their pedicures not only feel amazing it's a nice aromatherapy at the same time. 10/10 recommend. read more

Love love love this salon! You can book online which is convenient! They are following CDC guidelines and keeping their customers safe! The staff is very friendly and good! Dao is my go to for pedicures but the whole staff does an outstanding job! read more

Crappy service, longer than stated wait times. Asked for a manicure and left with filthy hands and a basic polish change.

Nothing good to say about this establishment. Went in for a gel manicure and a pedicure. Less than 24 hours the gel polish was lifting. I could of done a better job had I given myself a pedicure. When I returned to get fixes I was met with rudeness. I will not return. read more

Secret Nails & Foot Spa - Nail Salons Near Me - Pickerington, Ohio

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I have gone to secret nails for several years. I believe they give the best pedicure in the area. Dow and Tony are my favorite. They both trim and paint my toenails beautifully . I appreciate the time taken to trim and clean around the nails. This definitely minimizes ingrown toenails. read more

I have visited a handful of times and have had a just "ok" experienc. I visited this place the beginning of October for a Gel pedicure. There was a younger girl maybe in her early twenties and another woman who serviced myself and another patron. These two ladies laughed and joked the whole time, in their language. As they laughed they would look up at myself and the other patron which made us both visibly uncomfortable. I will never return to this salon again read more

I have been getting manis and pedis for 15+ years and this was the most amazing experience ever. Normally at these places they fly thru only to move onto the next customer. Not here, she took her time and made everything perfect! I found my forever home for my nails and toes :) read more

This is a great spot on the east side! Always take great care and get a wonderful pedi every time.

I just got work done with Cheyenne & I have been to many other salons in the area and I have never been more satisfied with how I was treated & the work that I received from her. I'm a very loyal individual so she will now have my complete business. I even brought my fiancée in to get a pedicure & he was just as pleased. So happy I came here. read more

The tech cut my toe and kept irritating it but rubbing the nail buffer over the cut. I left a cash tip but they overcharged my credit card. I do not recommend at all. read more

This is not my first time going into secret nails. The first time I went was a couple months ago I went in for a pedicure and a manicure. I started with a pedicure he asked me if I was ticklish at first. I was not going to line to the man as he would soon find out that I was very ticklish but I was still paying for a full pedicure. I went with someone else and they got the full pedicure but I did not because I was ticklish this then was followed by a manicure which I picked chrome and the chrome powder's were not covering my whole nail so it looked very bad. I decided not to go back until today. Today I went in for a full set of acrylics we waited 30 minutes and then I sat down with the nail tech I had picked my colors and he was gluing on the nails when he was done he did not ask me for my length he just proceeded to cut as short as he would like. I did not comment on that I didn't want them much longer anywayJust concerned if someone else did what he would do then. He then layered the acrylic on so thick and it was all over my fingers. He started to file and he did it very roughly and hurt my fingers very bad he did not care whether I was hurting or not but he packed it on so thick that he had to be rough. He then shaped and buffed with a drill he dug the drill into my cuticle but did not ever stop until I said oh that hurts. He proceeded to paint my nails and put them in front of a heat lamp my hands got very hot and when I tried to pull them away he would not let me. When I was finished and I walked out I started looking at my nails the heat lamp had blown the clear polish so it had little imprints and there was polish all over my fingers I am still picking it off. I paid $40 for this manicure and I will not be back ever again I do not recommend this nail salon read more