They had my mom listed in poor condition for 3 days when we got her to the hospital she was already…read moreseptic and had to have two blood transfusions. Needless to say my mother died five days later if you care about your family member don't put them in this place!

This place almost starved my mother to death and she had a…read morefeeding tube. We dealt with multiple occasions of respiratory distress due to incompetent care. When we finally got her to the hospital she was also dehydrated, malnourished, and had multiple bruises in various stages of healing . If they weren't giving her tube feeding then they weren't giving her medication either which is what probably lead to increased stoke activity Please consider home health care.I wish I had. BTW I had to leave a star or I couldn't comment.

I am a volunteer at McNaughten Pointe. I have had the opportunity to interact with a number of…read moreemployees and residents. I have been impressed with the professionalism and the genuine caring for the well being of the residents. If considering this facility I would recommend looking at their website to see what activities are provided.

Severely Understaffed - Lack of patient attention. Most of the employees at this facility are…read moregreat and try their best. It is unfortunate that this facility is ran so lean (UNDERSTAFFED) that the patient care quality is diminished and suffering. The workers try their best to provide the best care they can, but with their load of patients it is just not possible. My family member is not able to do anything for themselves, no talking, not much movement so it is really up to the facility to help rehab them. There have been various times when my family member sits in their soiled diaper for over an hour before being changed. They have had 3 infections since they got to the facility in two months. Just the other day I let an STNA know that our family member was soiled. I waited 30 minutes before saying something again to the staff to please come change them. That time I was told that they were finishing handing out snacks to the other patients before they were able to come change them. Now think about this sitting in your own pee and poop for over 30 minutes, and not able to do anything or tell anyone about it. All this happened while I was there, so think about what happens and how long our family member sits when we are not there. It was closer to one hour passed since my first initial request to change diapers before someone came in to check. Even when they were in there giving meds and vitals, they never once checked to see if they had a bowel movement or used the restroom. I would not recommend sending your loved one to this facility if they need rehab, and alot of attention. The staff just does not have the time to care for them. It is unfortunate with insurance companies we do not have the option to move our family member to a different facility. We were told by some staff that they don't actually rehab and do range of motions when they come check on the patients because of the time commitment it takes to do this and their overload of patients. This facility management should definitely look into hiring an agency for additional workers or adding additional staff so that patient care is not hindered. We are currently looking for other facilities that insurance will approve to get our family member out of here so that their rehabilitation is not delayed and they get the care and attention they need and deserve. The staff is doing the best they can, but management has to do better. This is not just a thing of right now, this facility has been like this for over 2 years per previous workers and previous patients families. Something has to change. Our family members deserve good quality and attentive care.

The Outpatient Rehab Center is located within Martha Morehouse. My physical therapist, Jennifer F…read more was helpful in pin-pointing the source of my back/leg pain. And she showed me some exercises that I think were useful in strengthening my core. The receptionists are relatively kind and the therapists seem really nice (although my therapist was usually late to start our appointments). After the first few visits, though, I didn't find it very useful. And my pain never went away. I should warn, I'm not a big believer in the utility of physical therapy so if you are, you should take my review with a grain of salt. I've had quite a few experiences with physical therapy and I feel like it is limited in how much improvement it can bring to your pain/relief. OSU health centers offers financial assistance for physical therapy, so that's exciting. Parking is easy and free. Finding this particular center from the garage is a pain, though.

Very relaxed, professional and helpful. Only wish I lived closer.read more

They are fabulous. They keep me moving. All of the services that i get and the people are the best…read morethat I have had

It was a real nice place until my last day of my visit. Everyone was so kind and caring. But you…read moreknow there's "one in every crowd" he ruined it. I would have given them 5 star but the coffee tasted like they all soaked their shoes in it. So beware and take your own coffee.

I am a travel nurse working at Kobacker House to assist in patient & family care as well as provide…read moresupport and collaboration with the facility nurses and doctors. Let me assure you what a BLESSING this inpatient hospice house is for Columbus. As someone who travels along the East coast providing hospice care for multiple hospitals/hospice, OhioHealth provides top-notch care! These patients/families are not only made comfortable in a beautiful environment, but they are also provided compassion. Based on some of the reviews, some folks simply do not understand that if a patient is placed in a hospice house--they are dying and hospice appropriate. Most of these patients are experiencing symptoms that were too difficult to manage at home or they are here briefly to give the families 5 days of respite. When/how long the patient lives is between the patient and the universe/God. If clinicians could cure the patient, they would. The majority of these patients have reached the end of what aggressive treatments and medicines can cure/fix--to do more would only prolong suffering. Comfort care becomes the priority! Our job is to make sure they are comfortable and provide education for families. As physicians and nurses, we have medications to assist the patient as they near end of life. Social Workers provide resources. Chaplains provide spiritual support. It's a multifaceted approach to put the patient first. Again, I really do hope Columbus realizes what a rare and special gift Kobacker is to the community--many cities are not so fortunate to have inpatient hospice facilities! Blessings!

I had a fantastic experience with Compassionate Caregivers Home Care!…read moreI higly recommend their services. They provided a driver to take me to and from the hospital for my surgery, and they provided a caregiver to stay with me at home for several hours after the surgery. The caregivers were very kind, and the price was very reasonable. I will gladly use Compassionate Caregivers Home Care again! Nestor Matthews

I could not be any happier getting to know everything I did about this company and feeling…read moresatisfied 100% relieved that my grandparents were in superb professional hard-working care. I reside out of state but know that this Home care service can provide not only I was looking for for my grandparents, but also going above and beyond to meet my expectations. After my grandparents passing the. Home care still goes the extra mile to see how my family and I are doing by cards and flowers, etc. during the holiday season. I would highly recommend stars simply not enough and the owner " Debbie DeLuca " is the hardest working empathetic professional I've seen in this field. I couldn't thank her enough and her staff/ well coordinated and exceptional service that was received through this home care service. I would highly recommend them!

first is at the office. It was very comfortable. The folder that I received explained everything…read morefrom the prices the hours and flexibility are on point for when me and my family need it. Once the caregiver came out to the home, they interview my mom and they asked her. What did she expect from her care they charted that down they explained to her what they could do discuss discussed medication's hours time how she days they were very, very, very personable and the person out comforting, smiling felt like a family member was in our home . let me not forget. The most personable thing was that it was a stressful moment in life and the fact that when they made the phone call to any eliminated a lot of stress for me that everything was just like ready to go for me and my again so much for taking the stress off of her

A Five-Star Haven for Mom (and Peace of Mind for Me!)…read more After interviewing 9 assisted living facilities across Columbus this past March, I did what any thorough first born son would do: I created a spreadsheet, took notes, captured all the move in and monthly costs, and probably annoyed more than a few executive directors with my questions. But the moment I stepped into The Inn at Bear Trail, I knew I'd found "the one." And I'm not just saying that because it smelled like fresh flowers and good decisions--though it absolutely did - even the Memory Care unit! (trust me that's a key clue that they are on top of things). What sealed the deal? The staff. These folks are the real deal - Starting with Mike Harvey who runs a tight ship over there and is super attentive via text or voice at all times. His aids and nurses are professional, warm, and genuinely there when you need them. They move through the halls like a well-choreographed dance team, always available, always positive, and always one step ahead of what my mom needs next. They're proactive about her care, catching details I'd miss and implementing solutions before problems even arise. It also did not hurt that they were the most affordable option out of all the other AL places I toured in the Columbus area. My mom is thriving, and honestly, so am I. Knowing she's in such capable, compassionate hands? Priceless. If you're searching for the best care for your Mom or Dad and you want them in the Columbus area stop searching. You've found it. Highly Recommended. No spreadsheet required.

We are paying a significant amount for care, yet the overall experience has been disappointing. The…read morequality of the food is minimal, and residents are restricted to eating only during designated meal times. If a meal is missed, there are no adequate alternatives provided--sometimes only broth and crackers are offered. Services that are supposed to be included in the monthly fee, such as weekly cleaning and laundry, were not consistently completed without repeated reminders. It often required ongoing follow-up with staff to ensure these basic services were performed. There have also been concerning issues with care. On one occasion, a nurse attempted to administer an excessive amount of medication to my parent, which raised serious safety concerns. Additionally, the facility manager has not been particularly approachable or helpful when addressing issues. Billing has also been problematic. The most recent statement included additional charges we felt were not owed, requiring us to escalate the matter to corporate. To their credit, the corporate office was responsive, professional, and understanding of the concerns raised--many of which extend beyond what is outlined here. If issues arise, I would recommend contacting the corporate office directly at 740-345-3700 under Jerry McClain Companies