Would like to say Richard is great! He fixed my burned out component on a ten year old HP Desktop…read more He ordered the parts and had it up and running in about five days after the part was delivered, might be early since I did not remember the exact days. Hopefully he will be still around for a while since most people can only replace the entire motherboard and not just the components.

Richard was wonderful! I told him that my computer had slowed down especially getting into Edge…read moreand Google search and he knew just what to do. I think what was most amazing is that he sat down with me and explained every problem and everything that he was doing. It didn't make me an expert but it made me feel comfortable with what was happening. I found him to be very responsive, technically highly skilled, professional, personable, and I'm really glad I found him! He is a new permanent contact in my phone. He should be in yours as well!

Super helpful and professional staff! I brought in my desktop with a dead SSD and a new one ready…read moreto install. They handled everything quickly -- installed the new drive, reinstalled Windows, and made sure everything ran perfectly. Clear communication, fair pricing, and same-day service. Highly recommend for anyone needing PC repair or upgrades!

Stay Away* This is a residential basement business but want…read moreto charge more than brick and mortar! I took my computer there , very well received at the beginning and spite the fact that I told him quote me a price before you start the repair anyways. I found out the this establishment has quiet a few policies that not mentioned anywhere and not communicated to clients in advance! I end up finding that out in a hard way, spite the fact that there was nothing done I had to pay $50 for "Diagnostics" . This was my two penny, Good Luck All*

I had my range hood installed yesterday and was happy that I used Kevin! Kevin is efficient and…read morecourteous. I would recommend him, and also plan to have him do more for me in the future.

Kevin is incredible and we will pretty much only be working with him from now on. He is efficient,…read morecommunicative, and always leaves his jobs clean (no scratched floors). In 2 hours Kevin caulked all the baseboards in our 2BR house, re-caulked the showers in our bathrooms, and swapped out electrical covers. He was efficient, and always generous whenever we made an additional request. We got to know Kevin because another handyman screwed up our TV installation (and scratched the floor while he was at it). Our TV looks great now. Kevin also correctly diagnosed what was causing a leaking faucet from and politely let us know it's not a service he offers. We took the diagnosis of a plumber over Kevin's and ended up regretting it as the problem got worse; the plumber then told us Kevin's diagnosis was correct. (The plumber also scratched up our floor while he was at it.)

I can't say enough positive about my experience with Raul. I really like that you have to make an…read moreappointment here. What seems an inconvenience at first guarantees that Raul is focused on your problem when you arrive. He quickly diagnosed my problem (dead motherboard) and suggested it wasn't worth repairing. He removed my SSD and pointed me to a product to enable me to get my files for transfer to the new laptop I'm buying. He later helped me install it. Raul was professional, timely and entirely focused on my issue each time I was there. His rate was fair and well worth the value. I would trust Raul with any computer issue.

Raoul fixed my computer in an hour after it had been non-functional for two weeks. Not only is he…read morea great technician, he is also a polite and pleasant young man who worked until he straightened out my problem. I can't praise him enough.

Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

Called them on Wednesday, made an appointment for Thursday. Marcus came by and picked up the…read morelaptop. Friday he came by and returned it. Is that fast or what! Highly recommend calling them. Great service is hard to come by these days. Quick turn around at a fair price.

My laptop hinge broke so I kept my promise , as promised in my last review, I said I'd come back to…read moreDale when I had a computer problem. Dale was prompt and extremely helpful when dealing with my case. He suggested that I send my laptop to HP to get it fixed under warranty... for some reason it slipped my mind! I took his advice and sent it back for free with only 12 days left on the warranty! Lucky me! When Dale offered up his opinion the price he quoted was reasonable compared to all the other people in the area. Once again, Dale's unbiased opinion saved the day!

One of our home computers was going a little crazy (well, a lot crazy and that was VERY…read morefrustrating.) I went on a local Facebook group and said "who do I call for this EMERGENCY?" Several chimed in and said Capable Computers.. Dale can help. Help he did! Awesome service and happy to join the chorus of enthusiastic fans!

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

I couldn't have been more pleased with the experience provided me. Abdul quickly set me up with an…read moreappointment after contacting him by phone. He upgraded my desktop computer to Windows 11 and made other technical adjustments to make operations easier and more productive, plus spent an ample amount of time showing me some additional techniques. He's extremely polite, super knowledgeable, very efficient, and works quickly. I'd really like to give him at least 7 or 8-stars, but Yelp cut me off at 5! His prices are very reasonable and I'll be requesting his services and suggestions for further purchases and technical needs. He has a wonderful personality and I'm so glad to have met him and get to enjoy his conversation. Making his acquaintance has really made my year. I highly recommend this fine gentleman.

On time, polite, address the issue, and stand by their warranty. Good to work with. If occasion…read morearises would use again.

Fast and great prices, other guy down the street wanted more and could not fix in the evenings.read more

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!

Geek Zone is located on the corner of Cardinal Drive and Waterway in Montclair, Virginia…read more Impressive technical skills and customer service for a wide range of brands/equipment: 1, Quick understanding of the technical problem (11 year old HP printer stopped printing); 2. Explained fees up front, warranty on work etc, timeline for repair; 3. Contacted customer by phone and provided diagnosis, recommendations for repair, gave pricing and timeline; 4. Contacted customer by phone for pick up; 5. Geek Zone uses a high tech receipt system so equipment cannot be lost. 6. Geek Zone deducts the diagnostic fee from repair cost. 7. Excellent service. Will definitely be a repeat customer.