Jeff was very professional, responsive, assessed our needs and was easy to work with. The morning…read moreof service, he gave us an eta and showed up as promised. He was fast, efficient, taught us how to use the mount that we purchased in advance, and used sturdy/quality equipment to mount the TV. I couldn't believe how fast this was completed from start to finish. Thanks Jeff!

We were in a huge bind when another service failed to show up to dismount our TV when we moved out…read moreof our apartment. Jeff saved the day! He did a great job with both the dismount and then mounting it at our new place. Highly recommend!!

Terrible Billing Practices & Awful Customer Service…read more If I could give zero stars, I would. I canceled my service with vivint months ago, yet I keep getting charged! I've contacted customer service multiple times, and not only are they unhelpful, but they also give me the runaround every time. No one seems to know how to fix the issue, and they just keep transferring me from one representative to another. This company either has shady billing practices or complete incompetence in handling cancellations. Save yourself the headache and take your business elsewhere. I will be disputing the charges and warning everyone to avoid this nightmare of a company!

The alarm system has triggered a false alarm EVERY night between 7:30 and 8:00. Multiple calls over…read morethe weeks to technicians have not corrected the problem. There is no resolution for my faulty security system Vivint.

Great products and service. I highly recommend getting having BluGuard provide you a quote for your…read moresecurity project.

Erick and his team were amazing. They were so professional and courteous to our staff and…read morechildren. I would recommend this company.

I have never had such a all-around poor experience with a company. I started my service roughly 3…read moreyears ago. I was sold the product under the guise of the cost of equipment being included in the monthly service fee. Turns out that is not true, whatever equipment you need for your house is built into a separate loan with a external company. Which ultimately leads you to spending thousands of dollars on a cheap android tablet, a handful of average quality home cameras and a doorbell. The actual security service is incredibly slow. It takes far too long for any doorbell or video notification to come through for the notification to actually be useful, and in the few instances that my alarm actually did it go off for a legitimate reason it took far too long before I actually received a call from vivint, your house will be robbed and empty or engulfed in flames before Vivint takes action to help you. The real world timing of this service is just not actually useful. Finally, good luck canceling your service. You will have to play games of telephone confirming with your loan company that you have paid for your equipment. They will have to send documentation that your equipment is paid for to Vivint. You will have to pay a early cancellation fee. Mine was about $250. Once they get done trying to convince you to upgrade your service to their newest product/ move your system to a new home/ try and convince the new owners to pay for the remaining service, they will tell you that they are going to send an email from documents@vivint.com. That you will have to copy and paste and send back to documents@vivint.com. I unfortunately was able to get to this step having not paid the early cancellation fee and was charged for two extra months of service because there was no communication back from Vivint that there was a problem with my cancellation. Stay away from this company, they will turn you into an angry human.

Dont buy this system. They are a rip off. They take your credit card and then keep charging it…read more There are a lot better systems and this company is not trust worthy.