Jessica & her staff do so much for the community. If you are looking for specialized customer…read moreservice, The Max Agency is you place.

Jessica is always so helpful and such a pleasure to talk to. She will always do her best to suit…read moreyour needs!!

I'll, start this by naming the folks for my review. Lilly and Stacey are the reason I'm a…read morecustomer. these ladies are so polite and professional which is rare these days. when you walk in, they are the face of Red River credit and they make fine representatives. RRC should be thankful for such employees. I've had a couple of loans there and they have always been so professional yet friendly. They are knowledgeable and able to answer any and all questions I've ever had. They present options for anything from making a payment arrangement to making a new loan and everything in between. No hidden fees, no surprises. I'm always surprised at how easy it is to work with them. I'll be returning. Dave

The service representative I spoke with was extremely knowledgeable and helped answer all my…read morequestions, makeng the entire process much easier for me.

They're usually rude and unhelpful. I've never spoken to Jud. The only person that ever helped me…read morewas the one who helped me cancel my homeowners and auto policies. I was even told I had to keep coverages at times when I didn't. When you call, there's a phone tree and then you have to leave a message at times.

About 3 months ago (March 2025) I switched my auto and homeowner's insurance to Allstate and it has…read morebeen problems ever since. In May I received a letter stating that there were some branches touching my roof that needed to be cut and pictures sent to them by June 12th or my policy would cancel on June 16th. I took care of the problem and sent the pictures to my agent and Allstate on May 22nd. I then received a bill for my auto insurance which had increased. When I called to ask about this they said it was because the multiple policy discount wasn't in effect for June but that it would go back down in July because the homeowners was reinstated, but that I would have to pay the increased rate for June. It wasn't even due to cancel until June 16th and the problem was taken care of long before that. What a scam! I'd also like to say that I had Allstate several years ago and stopped using them then because of problems I was having with them. At that time I had been with Allstate for quite awhile. When I got married I added my husband to my policy so he could get a better rate. We divorced later and I called my agent to remove him from my policy and was told i could not do that; that I would have to start a whole new policy (at a higher rate than I had been paying) and he got to keep the reduced rate policy even though he had multiple violations and I had none. Also, it was my policy to begin with. I swore then I'd never use Allstate again and I should have stuck to that. I would not recommend Allstate to anyone!