I have a one year contract with Community Pest Solutions. The initial appointment was very thorough…read moreblocking holes, setting traps, spraying for pests. Every few months I get a follow-up visit to check the traps, respray and make sure no new issues have arisen. Evan W has taken care of several follow-up inspections. He is polite, thorough, respectful of my property and professional. I'm always happy to see him!

Derek did a phenomenal job removing the mice from our home! Punctual, fairly priced, professional,…read moreand effective. Would highly recommend to anyone looking for pest removal services.

Initial appointment was amazing. They and out same day and started the process to get rid of Stuart…read moreLittle in my house (lol). They quoted for sealing up and such also which was very reasonable. The tech who came out was so cool. We had great conversations about our similarities in the nerd/fandom community. So it made the appointment very easy and comfortable.

VERY UNRESPONSIVE: office did not deliver product and services as promised after repeated daily…read morecalls. I requested a trap for ground hogs and an estimate to fill holes. Received a trap that doesn't work and never received an estimate. I called repeatedly and received a computer generated voicemail that someone would be out. Day 1: a raccoon was caught. We called the office at 7:55AM and reported it on a voicemail. Returned home at 9PM and the raccoon was still in the trap. We released it ourselves. It had bloody paws and a baby raccoon near by. Day 2: called during business hours for an explanation and was told someone would be out, nothing more. Day 3: a technician came out, re-set the trap with marshmallows??? Day 4: something went inside ate the marshmallows, defecated and left. Day 7: Open trap, no bait and no estimate to fill holes.

My first time calling I had a good experience setting up my inspection. Westin was very helpful,…read morekind and knowledgeable. The technician sent out, Luke, communicated throughout the process of my inspection. He's quite detailed, thorough and also knowledgeable in this subject matter and I appreciated the fact that he took his time throughout the process. The flat rate for the inspection was totally worth it. I highly recommend Platinum Wildlife Removal and would hire them again. They offer humane animal removal which says a lot to me.

Do not use this company! I just bought a house in Chelsea, MI, and found a bat hanging from the…read moreceiling. Of course I was upset. I tried to find someone to come get rid of the bat, but no one could come, since it was a Sunday. I kept calling different bat companies, but somehow always ended up back with Platinum Wildlife Removal. The woman on the phone assured me that if I didn't set up an appointment then, I most likely wouldn't get one. I paid $99 to have Platinum come and do an inspection the next day. The first thing the man did was head straight to the fireplace and pronounce it an extreme fire hazard due to creosote. He purposely set up an atmosphere of fear and threat so he could play on my emotion. Then he inspected my attic and drew me into his web even further by saying there was very little cleanup to do, so he would only charge me @$800. And since he thought he had my trust at that point, then it was time to reel me in. He inspected the outside of the house, came back in and lowered the boom--over $5,000 in work needed to get rid of bats and make sure they didn't enter my home. At that point I pretty much knew he was scamming me, and when I checked with other companies, they told me to use anyone but Platinum Wildlife Removal, that they had seen this same scenario many times before. Don't fall prey to Platinum Wildlife Removal's dishonest business tactics. They should be ashamed of themselves!

Amazing excellent service .. very efficient and professional .. highly recommend! Drew performed…read morethe service at my home and is a gem who is knowledgeable about all sorts of vermin and household invaders. Excellent work

Jim from creature control came out and evicted the raccoons from my chimney. Highly grateful for…read morehis work and was very pleased by how quickly he was able to get the work done. I called a few places and they weren't able to assist since the creatures were in my chimney. But that was not an issue for Jim. He said he didn't care about no chimney. He wanted to get the Little critters outta there if it was the last thing he did (not really but that's how I felt). Jim, you're a gentleman and a scholar. I mean this in the best possible way: I wish you nothing but success. But I never want to see you again....because that would mean I have more critters.

I needed someone to come out to take care of a wasp concern. I called Solidified Pest Control and…read morewas able to get an appointment quickly. On the day of the appointment, Mike called to let me know his eta. Once he arrived, he assessed the issue and got straight to work. Professional, knowledgeable and courteous, he took time to inform me about steps that I can take to deter future problems. I believe that the service was reasonably priced, and will absolutely use Solidified Pest Control in the future.

Thank you and your team for the outstanding service we received from CJB Pest…read more Kyle, your technician, came out to our home and did an exceptional job. He was professional, knowledgeable, thorough, and took the time to explain everything clearly. It's refreshing to work with someone who truly cares about doing the job right and providing great customer service. Please pass along our appreciation to Kyle for representing your company so well. Experiences like this are exactly why companies earn loyal customers and referrals. Thank you again, and we truly appreciate the excellent service. We will be leaving a positive review. Best regards, Scott

management said they would come by yesterday, so I was home. This was after trying to get customer…read moreservice on the phone for hours. I was put on hold 4 times. By 5 pm I called CS. They said someone reported they came to my house. They didn't. I was home all day. No sticky pads at all at my house. All I wanted was sticky rat pads, and they can't get them to me after I had service 20 years, and then the tech lied and said he was here? Just so you know, I CANCELLED MY SERVICE AND AM TELLING PEOPLE OF MY HORRIBLE EXPERIENCE. The last rep that was here bragged about how he got the previous rep ( Zak) fired. He was also the one who told me they don't carry sticky pads. I happen to know the previous branch manager who said of course he had rat pads. I'll NEVER HIRE YOUR COMPANY BACK. You don't have good customer service, you lied to me, you allowed a rep of your company to brag about firing my favorite rep, you never showed up and I never got my sticky pads. This company is dead to me now. I give you a -50 rating.

We have work that hasn't been completed by Nicholas Baroski of 4533 TMX Erlich AnnArbor MI Pest,…read more42000 Koppernick Rd, Canton, MI 48187. He was here on a job we requested for field mice that were getting in our house. He did not finish because he had to order a part and come back in two weeks. He also left us no invoice for any of the work and we thought he'd give it to us at the job completion. That was April 4th. Now it's August 24. We have not heard from him. We started to get collection notices in June. But never got invoiced and never got the job finished. We have however now spoken to customer service about 12 or so times. Each time they have said the see that the job isn't complete. After the 10th time. Someone who says they area manager for that store says they will come finish the job in between other work they have to do. Nothing definitive in terms or job completion. We have now taken extra days off because they said they were coming. We will pay the bill, no problem, but we want the work done. Frankly I've lost all faith in it ever getting done. Meanwhile they have suspended our quarterly service we have had since 2018 that was set up via a different office and a different rep named Jason KAZMIERCZAK. Why? We auto pay that service and Jason has done an amazing job for us for 8 years. I'd like this to get resolved but I'm not sure what else I need to do. File a lawsuit? Horrible service! 0 stars!

Fantastic experience with Canton Pest Solutions from start to finish! They squeezed us in on short…read morenotice when we discovered rats in our attic. The team was professional, thorough, and actually found and sealed entry points that previous companies had missed

From the owner: Your trusted partner for pest control in Canton, MI. We provide comprehensive pest management…read moresolutions to keep your home pest-free. Our pest control services include extermination of ants, bed bugs, rodents, termites, and more. We use safe and effective methods to ensure long-lasting results.

I called Solidified on a Monday and they were out to my house Tuesday morning to remove a…read morevolleyball sized hornets nest. Upon coming to my house they also noticed we had an infestation of box elder bugs and sprayed for those while they were out. I was extremely impressed with their professionalism, responsiveness and willingness to go above and beyond. I highly recommend Solidified!

We had the pleasure of accidentally calling this company thinking we were calling someone else. It…read moreturned out that we actually needed their service. The after hours customer service team member was so helpful in setting up an appointment for us. We have been experiencing bees in our chimney and fireplace for a year now. The company we previously hired, came out, did not do the work and then continued to invoice us as if they had completed the service....shame on them. I digress.......now back to Solidified Pest Control, their inspector Jordan was phenomenal. He explained so much in detail from the bee issue to the issues of moles, ground hogs, squirrels, wasps, etc. I could go on. It was indeed a pleasure to speak with him and listen to the knowledge he was supplying. Jordan was able to get on our roof via a ladder to handle the bee issue while the bees were still in their hive. We should know something soon if the bee issues have been resolved. Thank you, Jordan!

WARNING - DO YOUR RESEARCH BEFORE HIRING CRITTER CONTROL…read more We had an extremely disappointing experience with a critter control company and I would NOT recommend them. We hired them for a woodpecker and raccoon issue at our home. The service was: - Very poor communication - Significant delays despite repeated follow-ups After signing a contract and paying a substantial amount, it took over a week just to install a few repellents over a wide area . Scheduling was unreliable--appointments were promised but repeatedly missed. Phone calls followed by empty promises but no delivery. This week alone: * Told they'd come Monday didn't show * Called Tuesday promised Wednesday/Thursday * Today is Friday still no show Meanwhile, the problem has worsened, and we now have more damage than when we started. What's most frustrating: we suggested solutions (like reflective streamers that had worked before), but they dismissed them. When you pay $$$ prices, you expect professionalism, communication, and results. We received none. If you're dealing with wildlife issues, please look into other companies and read reviews carefully before committing.

They do an amazing service, they provided a sustainable solution and warranted all the work, the…read morerepairs aren't noticeable, definitely worth each dollar!!!

Had a skunk in my barn and they took care of it gently and quickly by catching and releasing the…read morecritter. I recommend them!!

From the owner: Removal and relocation of bothersome or dead animals. Also the repair of damage caused from the…read moreunwanted animal.