What was my service like.... awesome…read more It all started with me seeking help with setting up my Ring device and understanding how all this stuff works. I tried to do it myself and I got frustrated with the process. The company was on time to the appointment, friendly, knowledgeable, patient, and quick. After watching them setup the equipment there was no way I could have done this on my own! In addition, I asked for a crash course on how to operate the Ring app on my cell and how to change the ring tones. So I say YES it was worth every penny I spent because I was seconds from trashing the Ring and purchasing a wireless door-bell. Thank you for your excellent service and may God continue to increase in your business! Especially, during the Pandemic we all are faced with. Gennie

Raul and Ana are awesome. Their customer service is great and their work is impeccable. They love…read morewhat they do and it shows.

Edgar is very knowledgeable, honest and provide great service. My camera was not working and called…read moreEdgar for service. When he was on the phone he explained what the potential issues were. He came and easily sees the issue and finished the work very quickly. He considered time it took. Price is very reasonable as well. I definitely recommend PowerCCTV. I always want to do a with trusty person! Please call PowerCCTV. He is great!

The service was great and the tech was patient and did an excellent job. I would really recommend…read moretheir service to my friends and use them Again

I truly do only write honest reviews that truly do review the integrity of the service I am paying…read morefor. I would have to say that Secure Tech Automation has met my standard of integrity. What I look for when finding a company to install my security cameras is a company that does exceptional installation and has great technical support, and also strives to be in service to the customers with good customer services skills, no company is one hundred percent perfect, and we can't only review a company on the negatives but also the pros, but without the negatives it would not be an honest review. I knew what I was looking for regarding security cameras because we use 5mp Hikvision motorized lenses. Which are the same security cameras we use at all our apartment buildings and our office building and storage yard. So John was very accommodating to try and create an invoice for the cameras I wanted and his bid was very reasonable for what I was expecting. So John, Fidel, Vladimir, Mr. Lee, and Chad we all very polite and respected my home and treated it like it was their own place. They came and installed all the cameras in 2 days, but I was having 18 cameras installed, 2 being on a pole. They did an amazing job on the install and I was very pleased with how it looked after they were done with installing the cameras. With all security cameras issues will arise regarding technical work and with my cameras there was an issue with lines going through the video. John tried to have the issue resolved to the best of his ability and he tried to have Fidel come a few times. Fidel was scheduled to try again and resolve the issue and he scheduled with me to come on a Monday and fix the issue. So I took time off of work to be here to provide help need be. Fidel did not tell me he was not planning to show up instead just avoided me. I am very flexible and understanding but if Fidel just told me he couldn't show up or any excuse I would have understood, but Fidel was still very respectful and never once made me or my family feel uncomfortable or need to judge his integrity. My only suggestion is to next time just tell the customer you won't show up, most people don't bite. John then sent Chad. I would have to say Chad gets a 5 star, he was very respectful and he truly did care to see to it that the issue got resolved. He went above and beyond to resolve the issue with the license plate camera, and other cameras. I will definitely be requesting Chad again. Overall my experience with Secure Tech Automation was exceptional and I was very pleased with the outcome and I would definitely be using their service again. Customer Service is very important and all businesses need to strive to provide excellent customer service including Secure Tech Automation. Thank You John and Secure Tech Automation for providing peace of mind knowing that I have a top of a line system installed. Best Regards, Atkinson Family

This is the worst company you can do business with. John Kim offered free installation did a bad…read morejob installing the cameras on our tow trucks. Cameras fail next day of installation a year later still waiting for a phone call from them to come and fix them. Secure Tech automation doesn't stand behind their products. They never return our phone calls to fix camera issues. Save your self from headaches don't buy from these crooks. Obviously they don't want to fix their crappy cameras. 11/28/2017 at 11:47 After a year of trying to contact John through text, email and even driving from Santa Ana to Santa Fe Springs was a failure. After I put this yelp review he actually emailed me. I guess the yelp review hurted him more then the texts and email I sent him. After I submitted the yelp review he decided to send me an email (picture attached). I decided to drive to Santa Fe Springs to see if I can get a hold of John. I Wanted to drop of a memory card to show him that the cameras are not working properly. I also needed some footage from the camera. I wanted to see if he could retrieve it. To my surprise he wasn't there. I left the memory card with a lady that came out. He did check the memory card and send me a text saying that some cameras were only recording half of the screen and some weren't even working. Once again I asked him about the warrantee and he did not respond. He also send me an email saying that why I didn't contact him earlier about this problem. And that's a lie because I have proof of all the times I've been trying to contact him. He sends another email (Picture attached) telling me that he will mail me the memory card and once I receive it to fix the yelp review. Why would I fix the yelp review when all I've been wanting for a year is for him to fix the cameras. The last email he sent he said I'm bribing him. I have no idea what he's talking about. I told him once he fixes my cameras I can fix the review. I will not take away my review I will just update the review saying he fixed the problem. How is that bribing???? The part I don't understand is how does the warrantee get voided????? Kim how does this yelp review even bother you have you seen the rest of your reviews????? I'm not the only person with this issue. Very sad that you can't fix the cameras the Good way.

Greg was a fantastic person. He was easy to work with and did exactly what he promised. He did the…read morejob on time with high-quality work. I hired him to upgrade and install new cameras in my 16-unit building in Northridge, CA. Recommended. Dolf

Excellent and professional service. We have an older system and Greg was able to trouble shoot and…read morefix the electronic problem. He is knowledgeable of older as well as new, current type systems. The company is responsive and reasonably priced. I will definitely contact this company again for future service.

I have worked with North American Security Systems to monitor my office building for about ten…read moreyears. They have always been professional and very quick to respond to our needs.

Great Experience, Great Value, Excellent Service…read more With Yelp's new feature, several messages were sent to local contractors to help with my TV mount install. Eddie wasn't my first choice because others had more reviews. However, Eddie was the first to reply, had the best prices on the West Side and was able to get me scheduled in less than 24 hours! Overall the experience was seamless. Eddie showed up on time and all was able to get my TV mounted with the additional work to get the cables hidden in less than 90 minutes. He brought additional gear (e.g. extension cables, screws, mounts) in case I didn't have them already. He showed me industry tips and tricks for if I wanted to add additional wiring in the future. After install Eddie cleaned up the area and took out the trash. End to end he was on top of his game. I highly recommend Eddie for this service. Details: 75" TV Mounting cost: $85 Hiding cables cost: $40

I contacted U tech for installation of an already purchased 6 - 4K security camera system. I chose…read moreU tech, because Eddie, the owner, contacted me back promptly and his price was fair compared to other companies. Eddie was available to come install the system the very next day. He did an excellent job placing the cameras as well as hiding the wires as much as possible. He also help set up the system so I could view it on my TV as well as on my cell phone with the proper APP! Eddie made everything look so simple even though I knew the job wasn't as I heard him under my home's crawl space to work the wires through and didn't leave until he cleaned up the work area and everything was working correctly. Customer service and quality of work are 100%. I'll no doubt contact Eddie and U tech for any and all future Audio/Video needs. Highly recommended!!

I've used seaport security at my last house and current house and they have been very professional…read moreand provided great service. On the initial instillation they walk through all the placements of the equipment to make sure that you are comfortable with the layout. They also go through everything on the keypad very thoroughly and set up the system to be very user friendly (naming all rooms etc). If you want to buy cameras or a door bell system on your own they will still provide suggestions and assistance (or you can buy through them). Whenever I have talked to customer service that department has also been quick to answer and helpful. My last house was broken into but the burglar left quickly thanks to the motion detectors and loud alarm, so I now feel strongly about being protected with window/door sensors as well as motion detectors.

These guys are great -- honest, reliable, professional, and timely. I've worked with them for over…read moretwenty years in business and residential settings. It is without hesitation that I can recommend them.

I called a few installers in the area before finally went with David. He showed up few days later…read morefor a quick pre-install walkthrough to have better understanding of the layouts and shared a few tips on the where the cameras should be installed to have the best coverages. On install day David and his crew showed up on time and completed the install in a few hours. He also helped me set up the recorder before he left and followed up a few days later to see if everything is working. I highly recommend David @ CCTVMicro for your next security camera install.

CCTV Micro came and assessed our home and worked through issues we had with running additional…read morecable to add cameras. David suggested POE extenders to avoid running extra cable that would be more than likely exposed on the exterior. He solved issues relating to IP conflicts and was quick to fix some of the cameras that did not work due to these conflicts in my Lorex system. I appreciate David's willingness to come out and install our cameras and troubleshoot the IP conflict issues.