We had an excellent experience with DPS Security Services! Owner Ruben and his technician Miguel did a fantastic job installing our ADT security system here in Irvine. From start to finish, they were professional, knowledgeable, and very courteous throughout the entire process. The installation was smooth, efficient, and done with great attention to detail. Ruben took the time to explain everything clearly, and Miguel made sure everything was set up perfectly. We are extremely happy with the system, the quality of the installation, and the outstanding customer service we received. Highly recommend DPS Security Services to anyone looking for reliable security solutions and top-notch service! read more

DPS Security Services - ADT Authorized Dealer - Alarm Panel - Security Systems Near Me

I had Ruben and his team replace 11 network cables for an existing outdoor security camera system that was failing one camera at a time due to a previous installers poor cable selection and installation. Some installers quoted a 3 day job, others delayed and seemingly didn't care to help. Ruben and team fixed all 11 runs one long day and they were phenomenal from planning, communication between themselves and myself. They took videos on the roof to show the route they took and the clean paths. Top to bottom best experience for me. Headache over. Thank you Ruben. read more

This company has been an absolute nightmare to work with. Stay clear. Customer service is incompetent and rude!

Great work. I couldn't be more happy with how they treated us. Thank you to Ruben and Miguel. Ruben and Miguel explained everything to us from start to finish. The work ethic was top notch. Along with getting the job done. Will be recommending all my friends and family to them if they ever need security services done at their house. No complaints. read more

Ruben responded immediately to my inquiry. He was extremely professional and helpful in updating our home security. He provided us a quote to take over our existing home security with some upgrades and the pricing was extremely competitive. Ruben and Miquel installed the new system upgrade and some new security cameras within 4 days from the day he provided us the quote. That was fast!! The installation was done in a few hours, clean, professional and working perfectly. Ruben and his team took the time to explain how to use the new system and set us up nicely. We could not be more pleased with the service and installation. We would definitely recommend them and can see why their reviews are so positive. read more

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Ruben and Miguel are absolutely amazing. Extremely quick process from inquiry to quote and installation. Expert installation, great guidance on how to use system. Highly recommend working with them! read more

It's so rare these days to find a business that delivers exactly what they say they will. I can't speak more highly of Ruben, Miguel and the rest of the team. Every single interaction with them was pleasant and professional, from the initial phone call to the installation of the alarm system and security cameras and follow up afterwards for minor adjustments to camera angles. Miguel installed our alarm system and was so knowledgeable. He provided valuable suggestions about placement of various equipment and patiently explained the many features of our new alarm. The entire team installed our camera system and it was amazing to see how efficiently they worked. I was even more impressed by how much they all genuinely enjoy their jobs, which really showed in their work. They really took the time to make sure everything was done neatly and professionally. I wholeheartedly recommend Reuben and his entire team. read more

Ruben was very straightforward and honest about the pricing. He didnt charge me a big upfront fee for installation like some other quotes that I got. Saved me a lot of money. Miguel came to install the system and he was great. He listened to my concerns and gave me advice on what to consider even if it saved me money. I never felt like he was trying to up sell me. He worked diligently and got the devices installed in a reasonable amount of time. Then when walking through the system he took his time to show me the functions multiple times to make sure I understood how the system works. Overall I am very happy and would recommend DPS to anyone looking to install an alarm in their home. We plan to use them again if we move or get another place. My family feels safer after their service. read more

Ruben came to our house, gave us a plan for our house, his price was fair and his installation Tech Miguel was a star as well. There was no "overselling". Couldn't be happier with Ruben and Miguel. If you live in the South Bay DPS works in and around from Irvine so call them for a slick ADT system. read more

I am writing to express my appreciation for the excellent service I received from DPS Security Services. I had a very positive experience talking to Ruben on the phone, and I found his recommendation to install a whole house ADT security system to be very professional. Miguel came out for the installation and was incredibly patient and detailed in explaining how to use the system and the smart lock. He even went the extra mile to show me how to put together the Ring Spotlight Cam Pro, which I had purchased myself. read more

Ruben & his team are amazing. There are are so many options for home security and to us it felt like most companies just want to sell, install, and move on. Ruben understands the importance of service in building long term relationships.When we needed help with a system issue, Ruben and Miquel went above and beyond to resolve the issue fairly and promptly. Highly recommend DPS Security. read more

Ruben and Miguel are the best: true professionals in the home security business. I appreciate both Ruben and Miguel's flexibility, transparency, accountability, and communication. I've been with ADT for several years in multiple homes. Recently, I decided to use a local authorized ADT dealer for new install, rather than using ADT's general line. This experience is much better. There is a streamlined method of direct communication. Ruben was very accommodating with my busy and changing schedule. Both Miguel and Ruben were able to address all my questions and concerns. I look forward to using them again on future projects. Keep up the excellent work! Additional details: On the day of the install: Miguel showed up with booties and protective floor coverings. I appreciate this level of detail and attention since I just had new flooring installed. Miguel also used a lever to install the control panel, and did a clean installation of the system. read more

Ruben is a wealth of information, kept me posted on ETA and helped me get what I needed at an affordable price. Recommend DPS for your security needs. read more

We just moved into a new home in Lake Forest. We were debating Ring alarm vs ADT. Ruben came out for a consultation and we decided to go with ADT. We are so glad we did! Our home is around 4000 Sq ft and Miguel came out today and installed the entire system. He definitely knew what he was doing. He took the time to explain everything in detail and made sure I understood. He also took the time to ensure that door contact sensors matched my door so we don't put a white sensor on our black doors. He painted them to match our doors. ADT also offers glass shatter sensors that Ring system did not offer. We are so happy we went with DPS Security Services and got the ADT system. Thank you Ruben and Miguel. Seriously, you guys are awesome! read more

Miguel and Ruben did a great job installing our security system ! Both knowledgeable and patient and answered all my questions.

Great experience with Ruben. Professional throughout installation and quick response.

Wonderful experience with Ruben and Miguel from DPS, including the install of our system. I found them to have excellent domain expertise and they took great care in setting things up for us. Both were very responsive to our needs along the way. read more

Amazing customer service! Everything from start to finish was great. Based on their other reviews I only called them. Ruben got back to me quickly and went over my needs. His price was beyond fair and said if I needed to add other features later I could. They were also able to come out later in the week to install. Miguel arrived on time and after touring the house and discussing options of where things could be placed he got right to work. He answered all of mine and my husband's questions. He showed us how everything worked and made sure we understood our system. He left everything clean and tidy. Both of these gentleman exceeded my expectations. read more

After submitting an inquiry on yelp Ruben contacted me right away and was able to come by my house within a day! He was right on time for his appointment, and took the time go walk me though our existing system and what we could do do salvage what we currently had and what we needed to add to get what I wanted. He was able to set up the install that same week! The installer Miguel was amazing as well. He took his time and did an excellent job replacing sensors, and even matching the colors of the sensors to the doors. He made sure the system not only worked but was aesthetically pleasing to me! Miguel even made the effort to come back the following day to tie up a few loose ends and ensure that we knew all of the ins and out of the system! These guys are great! Highly recommend them! read more

Ruben and Miguel installed the exterior and interior cameras and ring bell system for us. They were really professional and provided practical recommendations that were best for our family. They provided best service and great results to make everything extremely neat and clean. Plus with a reasonable price. Highly recommend for people who are looking for great quality and service with reasonable price! read more

I just moved to a new house in Anaheim and needed an alarm system ASAP. Ruben came out to give me a quote within one day. I had other companies line up to see the different pricing; however, I canceled those meetings and booked with Ruben on the spot. The product was very well-priced, and installation happened the same week. Great company to work with. read more

There's a few things you want when setting up a new home. Someone who is meticulous with their work. Someone who ask a lot of questions to make sure the job gets done properly, and someone who makes sure everything is working before they leaves. And Reuben meets all of these PLUS more. He installed everything, and hid all the cables free of charge. read more

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Ruben and Miguel did a fantastic job setting us up! Ruben responded promptly to my initial request. We had an introductory phone call to discuss what we wanted to do. He was very accommodating to the specific requests we had and took the time to answer all of our questions and come up with a game plan. The installation process went very smooth. They did nice, clean work. They were very professional, courteous and respectful while working in our home. They took the time to explain everything in detail to make sure we were comfortable with how to use the systems. The next day we had some more questions. Miguel picked up the phone right away and walked us through the process again. Overall, they were very easy to work with. I would definitely invite these guys back for similar projects in the future. read more

Fastest turn around and reliable service! Ruben and co were amazing! I have a new construction house, which I needed to be prewired on a short notice. Ruben came out to give me a quote, was quick professional and knew what he was doing. Price was fair, not cheap, not expensive, just right. They came out 2 days later, worked around my other contractors who blocked their access for an hour, didn't complain and still got the job done. No doubt I will be using Ruben for my other projects and recommending him to my friends and family read more

Ruben was easy to work with, professional, and detail oriented! He got my cameras installed and wired in a way that works great and look good too. His crew was super professional and great on install day. I couldn't recommend him more, great business and delivered on all fronts. Such a valuable service. read more

Installed my ring security system flawlessly and efficiently for a very affordable price! Thank you!!

Great service - installer went well above and beyond, accommodating our schedule and patiently showing us how to use the system. Fast, efficient, flexible, not much more you can ask for. read more

I found Ruben and Miguel on Yelp! they were fantastic . Ruben started the process over the phone which was fast and smooth. He gave me details to everything that i needed to order before Miguel came out and did the security system and camera installations. Miguel made sure i was up on the apps needed and that i understood it all. Made it super easy. This company is great...Highly recommend to anyone read more

These guys have a "Can do," attitude. I called them and asked if they can install a system I purchased at Costco. Yes was the response. They came out the next day and quoted the job. I asked, when can they start? They said: "On Monday." They installed six cameras and got me trained with the software. Its been working seamlessly. They did an excellent job hiding all the wires. Thanks again. read more

We had recently installed ADT security monitoring systems. Ruben came to our house very quickly after we contacted him, he did a thorough job assessing our needs, provided us with a reasonable price. Miguel was assigned to do the implementation and he was very thoughtful to make least impact to the house walls when setting up the motion detectors and control panel. He explained how to use the system very patiently and professionally. Overall, a five star service for both Ruben and Miguel! read more

Ruben and Franco are excellent at what they do. Security and customer satisfaction is their #1 priority. When someone asks me if I know anyone that installs Security systems I tell them , "Yes. I know The best!" read more

Ruben and his team are awesome and professional, highly recommended for a camera security service.

Ruben and team are truly security experts and the best in the field. They helped me quickly and efficiently in securing my new home with some amazing tech. I am most impressed by their knowledge and their care of during the whole process. They provided exceptional service and I highly recommend them for smart home and security system installation. read more

I would highly recommend - found this company on Yelp and decided to give them a call. Starting from the initial call consultation with Ruben to the install with Miguel - five star experience. Very knowledgeable and did not try to up sale me and price was outstanding. Miguel did a awesome job installing very professional and explain the system in detail. I would highly recommend this company. read more

DPS Security Services - ADT Authorized Dealer - One of the sensor - Security Systems Near Me

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Ruben set up my ring wired doorbell and 4 outdoor cameras in Irvine. He was very efficient and gave great recommendations on the most strategic places to put the cameras. His rates were the best among 4 other security companies I researched. I will use him again! read more

Hands down great service on our camera installation. The night visitor at night is colored as well. Of course the price is a little higher but well Worth. Over all Ruben and the team did an amazing job. I will be referring friends and family to to their services. read more

DPS Security Services - ADT Authorized Dealer - Security Systems Near Me

Needed help removing old ADT equipment since I cancelled my service a couple months ago. Put the request out on Yelp. Got several responses pretty quick but Ruben was the only one that called me. Others responded with text. He was here same day to remove old equipment. While he was here I signed up for ADT again. LOL. Not that he asked me to but he did mention that ADT today is easier to use and more reliable than my old equipment. 10 stars for his expertise and knowledge. Feeling safe again in these wild times. read more

Ruben and his team were great and extremely professional! Answered all of our questions and concerns. Installation went smoothly with Franco as well and they cleaned everything up. I highly recommend their services if you're looking for a security system and great pricing! read more

Amazing service! Ruben helped me installed the doorbell very fast and it is perfect. Offered different options for installing, and we figured out the best way to do it. Definitely will reach again if need any service in the future!! read more

These guys are security experts. Ruben helped us determine all of our security needs. He was very thorough and patient answering all our questions. Miguel did an awesome job with the ADT system installation and system training. We are very happy and will be using them to install a Ring camera system outside. I highly recommend DPS Security Services. read more