I have been a tenant for almost 10 years. The owner and manager are the nicest people. The owner…read moreactually came up to me years ago and thanked me for his business. I knew right then and there why he was successful. The onsite manager is very responsive to tenant concerns. This is a great place to store your possessions or operate a business.

This business is up to no good It's like they can't get enough business so once you do rent from…read morethem, they can't afford to let you go, so they don't. They make up some bogus lie about why your unit is locked up and you can't access your personals. So then you have to keep paying late fees and say another month and their records just never get straightened out and before you know it, they have detained you about 6 or 7 months. Crooked to the core. There are too many other choices nearby so go elsewhere. You will regret this choice.

The movers never showed up and no solution was ever offered. I waited for 4 hours for any kind of…read moreupdate and had to continuously call back because the company was ghosting me. I still haven't received any kind of explanation, just a half-hearted "apology" for wasting my time and money. Would never recommend them to anyone. I understand that things happen and that maybe something happened and the movers couldn't make it but the fact that the company didn't communicate any information to me or offer any help when they obviously made a booking mistake is unacceptable.

SIMPLY THE BEST! I…read morehave moved 9 times in the last 8 years, and this was HANDS DOWN the MOST EXCEPTIONAL experience I have had! Booking: The user experience from the bellhops website is so user friendly, with no extra fluff to distract or confuse potential clients- something I really appreciate when I was "shopping around". Following the great website, the customer service when booking on the phone was quick, easy and the agent was very informative and friendly. They are priced competitively and fair, and knowing how great of a service I was going to receive, would have gladly paid twice the amount. I booked my reservation for help with loading a POD container 2 weeks out, but also called 2 days before to see if there was any availability to move up my losing time slot on the same day. The agent I spoke with said she would call each member of my team to check their schedule and she would let me know. I received a call from the same agent no more than an hour later with my update. Day of Loading: My team lead; Kevin texted me an hour and a half before my 2:00pm start time to introduce himself, asked if I had any questions, and offered to pick up any tools or items needed for the loading. I wasn't expecting this at all, but can't be more appreciative of the customer attention and service! Team: Kevin, Claude, and Jeffery were PHENOMENAL! They were incredibly professional, efficient and very friendly. They made a conscious effort to take care of all of our items and wrap each piece of furniture as if it were their own. I'd love to give a special shout out to Kevin, as he was also making a point to teach his team as he saw any "mistakes" or "inefficiencies", it was nice to see a strong team dynamic like that. After load: Once the team was finished and they had "clocked out", I immediately received a text message from bellhops asking me to review and confirm the hours and prices. The technology used by bellhops is far above any other moving company, and being in tech myself makes me want to categorize them as a technology firm that specializes in moving. OVERALL: I wish Bellhops was in CA, so I could hire them for our unloading after our move! I love the technology used by bellhops and especially their feature to rate each customer service call through their message. LOOK NO FURTHER AND HIRE BELLHOPS!

I cannot recommend this company enough. I had a deposit with one of those scam companies out of…read moreFlorida and needed to move across the state with a few days notice. Thankfully I called Guardian and they made it happen! They showed up either right on time or a few minutes early all 3 days of my move (yes you are reading that correctly) and did not stop working once they arrived. Their pricing was fair and they loaded everything as efficiently as possible. We had a lot of stuff and multiple beds/bunk beds that needed assembly and reassembly. Barry the driver was the only employee there all 3 days but the other ones I met worked hard and did great the days they were there. Moving is stressful but Guardian made it as easy as it could possibly be for a last second cross state move. They give you 1 price on the front end and don't nickle and dime you to death. I don't leave reviews but this one is well worth it. Be wary of their lower rating on here; looks like some frustrated part time movers to me. Take it from someone who got great service for a 5 BR family home; go with Guardian and stop stressing about who will move your stuff!

Linda Hartman our estimator, and the crew of a Will, Antonio, and Alvarez did an outstanding job on…read moreour move from Jackson, TN. to Jonesboro, AR. All items were professionally packed and arrived in perfect condition. Their cheerful friendly attitudes minimized the stress of our relocation. Thank you for a great job!!

I am throughly dissatisfied with the so called job these children did with the small amount of work…read morethey were required to do. I packed literally everything up but the furniture and it took 3 boys over two hours to haul 8 pieces of furniture out of a one bedroom apartment. They only had to disassemble the bed. I asked them ahead of time then on three other occasions to cover my 2 flatscreen tvs and my desktop screen and they still missed one of my flatscreens and wasted time disassembling otherwise stuff that fit through the door. They took the door off for one thing then put the door back on wrong to where it wouldn't shut. After all this they broke the breaking system to my thousand dollar bicycle I've had no problem with since I've owned it. These boys look like they have no experience and just figured out the opposite sex exists.

I highly recommend Tennessee Moving & Storage. The team was professional and friendly. There were…read moreprompt and moved with speed and caution. We had several large items to be moved from the basement which were difficult. These gentlemen did a great job. It was also a complicated move with some items staying in the house, others move of to the new house and still other items moving to a third location. The team did a great job of following directions. They were helpful, courteous and funny. I have used them before for a business move and was pleased them as well.

Was going to rent here, but after I found out how they screwed over their own employee, and at…read moreChristmas!!!??? Shame on them!!!! I refuse to do business with them, or any of the other properties they have. I'll take my business to the competition.

Went to this location yesterday and spoke to Sandra Alexander, and she was extremely helpful in…read morehelping us determine the best possible solution to the storage issue we had. I would highly recommend going to talk to her if you have storage needs. She will work with you any way she can to help you figure out the best solution. Please tell her that I (Robert Gray) referred you if you go. Thank you.

The employees at this location were very professional and helpful. It didn't take long to rent my…read moretruck & the truck was very clean. The gas was not where they said it was but Mr. J adjusted the mileage and gas to make it correct before I left. I brought the truck back with more gas than it had when I first drove off the lot and I didn't go over the miles I had stated that I would drive for the rental. I would use this company if I need to rent a truck again.

Every aspect of my experience was excellent!! From long distance communication prior to moving…read morehere, to the drop-off of my trailer, to moving into a unit for storage. I was able to get immediate information and help for all my situations. They made sure my unit was absolutely clean, and their effort was truly appreciated after a 500-mile move! They are the best team and U-Haul I have ever used, and I am a regular user of storages and moving trailers.

Since my review, my rate was still increased $17 per month, but not the original proposed amount. I…read morecannot say more positives about the 5 star manager Don, nor a wonderful employee named Toni. They have always been helpful, accommodating and understanding. The units are well maintained and I do appreciate the cleanliness and care of the grounds. But I have discovered that the owners of the storage unit are responsible for yearly price increases on their customers and these employees do not have control of this. Unfortunately, the owners seem out of touch with the customers who do have problems with annual increases.

I highly recommend Houston Levee Storage. I've rented 2 units there since their opening. Donisha,…read moremanager and Carol, asst. manager are the best. They're both very helpful and courteous. I love they have an app to unlock the main gate. The property is clean and secure. And the rates are awesome too.

Moved from Memphis to southern Louisiana. Jordan communicates well! His entire team is polite,…read morehard-working and very careful with your valuables. Such a pleasure to work with. Highly recommended!!

The guys were all nice and most appeared to work hard the entire day. All were very polite and…read morevery willing to perform any request! Ours was a hard move, lots of items and downsizing into a smaller house with an eager client waiting to move in the house we had sold and Cooper was very accommodating to make all parties happy! Our only complaint...the bill! It came in $1000 over the quote! They sent 6 movers instead of 4 and let me tell you that really adds up!