Worst place on earth to go. I wouldn't take my dog there…read more My husband needed physical therapy and rehabilitation after being discharged from the hospital following extensive surgery. Before he was transferred, the hospital assured us that his INR (blood clotting level) would be checked every day because it was not where it needed to be. He spent 8 days at this rehab facility and received physical therapy only 3 times. When I spoke with a nurse about his INR, I was told that blood was only drawn on Mondays, Wednesdays, and Fridays--not daily as we had been assured. He was stuck 10 times while they attempted to draw blood, and they couldn't get it. During his entire 8-day stay, his blood was successfully drawn only twice, with the second draw occurring on his discharge day. The nursing care was also unacceptable. On one occasion, my husband waited 3 1/2 hours for a nurse to come help him onto a bedpan. Later that same day, he needed to use the bathroom again and waited 1 1/2 hours with no one coming. I eventually had to take him to the bathroom myself. The following day, he waited another 2 hours for assistance. One day, a nurse came in, moved him from his bed to a chair, and then never checked on him again for the rest of the shift. We were repeatedly told they were short-staffed, and one nurse even blamed it on having an Usher concert the night before. Regardless of the reason, patients who need assistance should not be left waiting for hours. The dietary care was just as disappointing. The dietician knew about my husband's extensive surgery, and we specifically asked for plenty of protein to help with healing. He offered an egg or tuna salad sandwich with his dinner trays, and we said yes. He never received one. His meals were consistently cold and unappetizing. When my husband needed to go to his surgeon for a follow-up appointment, not one person helped me get him to the car or into the vehicle. The same thing happened when he was discharged. I was left to handle it myself. At discharge, we were told that referrals had been made for in-home health care and his orthopedic doctor. Once we got home, I contacted the in-home health agency and was told they had never received a referral. I called his orthopedic doctor's office and was told the same thing. I spent the entire day trying to contact the facility, only to get voicemail after voicemail. Nobody called me back. We were from another state and relied on the hospital's recommendation when choosing this facility. The physical therapists at the hospital had recommended it, but they were not aware of another nearby option that was covered by his Medicare insurance. We later looked at the reviews and saw that Medicare had also raised concerns about this facility. The entire experience was extremely frustrating and, in my opinion, completely unacceptable. Patients recovering from major surgery deserve proper monitoring, timely assistance, adequate rehabilitation, appropriate nutrition, and a safe transition home. The only positive thing I can say is that Antwon and Dan were good nurses. Based on our experience, I would strongly recommend looking elsewhere for rehabilitation care. We will never go back.

My mom was recently a patient in Menorah Park for one week. She was there in connection with…read morerecovery / rehabilitation following hip surgery. During that one week, she was initially roomed with a patient suffering from dementia who was later moved as she was having frequent outbursts. However, the woman tried on several occasions to return to the room and was yelling at my mom through the door that my mom was trying to steal from her. On a separate occasion two individuals tried entering the room. This caused my mom unnecessary stress for her safety and peace of mind and concern on my part for how well everyone is being supervised and cared for; especially those who either can't advocate for themselves or don't have friends/family checking on them. Both my mom and her new roommate waited anywhere from 45 minutes to an hour any time they requested toileting assistance causing her roommate to wet herself due to the wait. Rather than receive an apology the roommate was yelled at for 20 minutes (witnessed by my sister who was too afraid to say anything for fear of repurcussions to our mom). We understand the facility is short staffed but raising one's voice to any patient is unacceptable. Ants were observed in their room to the extent that my mom and roommate were moved to the hallway while the room was cleaned. Prescriptions that my mom needed upon discharge (24 hr home care versus remaining any longer at the facility which would have otherwise been weeks) were not called into the pharmacy due to "computer issues" We were told this was consistent with what others have observed here and at other facilities which is simply unconscionable and sad that no one was surprised that this was our experience as well.

I was very impressed with this facility. The care shown my mother was so kind and considerate…read more Everything in the facility is geared to the elderly. I was so grateful to have found Peregrine.

if you do have an interview with this facility make sure you call them to see if you have the job…read morebecause they won't call you at all. they went almost a week without telling me the chose someone else to fill the position. the lack of communication is unprofessional

This is probably the worst experience I have ever seen.Staff unfriendly.Not accommodating to…read moreseniors.More like a pre school.Minority is cacausion.I would not recommend this facility..

their kitchen staff prepare and serve old vegetables, the residents are treated more like…read moreelementary students than grown adults, and the management seems really "off" it's disappointing because they appear to be the best of retirement in this area and they barely come close to substandard retirement. children and grandchildren please do your homework and speak to staff before you commit to a retirement home!

My husband has been in the secure memory care portion for 18 months. Nurse manager Patty is…read moreextremely responsive to any of my concerns and questions. Food is okay 6.5/10. Definitely short handed at times(especially weekends) Staff is mostly very friendly. They get him to shower which is NOT easy. There have been times when he hasn't been changed but mostly when nurse manager is off for the day. I've heard many horror stories from other places and I consider us lucky to be there.

Place is disgusting. Mom has been here since July 2025 was supposed to be here for rehabilitation…read morein that time. She only did rehab twice. Went behind my back made themselves payee of her finances. Staff rude doesn't like to do their job. Leaves medication unattended, and med cart. Good luck getting a hold of administration to have a conversation with them. Finance does not like to call you back. Meals are absolutely disgusting. Building is completely outdated. Sprinkler systems are old heating system is old. Ice machine and dining areas are absolutely disgusting. Bottom line if you can help it do not send love ones here for rehabilitation or nursing facility absolutely disgusting. I wouldn't send my dog here. I would g give this place even one star but it wouldn't allow me to move on without doing it!!!

I've been seeing OT, PT and nurses for a few months because of recent abdominal surgery from which…read moreI am still trying to recover. I injured my leg last night and developed a small scrape. I spoke with Cheryl in their office, begging her to send a nurse to look at it even though I saw one just two days ago. I have a hx of cellulitis in that leg, even from small wounds like that and I am a diabetic. She refused, saying "it's not a thing." Cheryl kept talking over me and refused to shut up so I hung up on her. I even swore at her, which I wish I didn't do but I am scared about what could happen to me. My next scheduled nursing visit is in 5 days. A lot can happen in 5 days. As a medical professional she should know this! The front of the folder they gave me says "Call us first. We may be able to help you avoid unplanned hospitalizations if we know you need our help." That's a big fat lie. I wouldn't recommend Centerwell Home Health to my worst enemy, even my ex-husband.

I am so happy that we chose Kindred at Home to care for my 87-year-old mom when she left the…read moreTransitional Care Unit at Upstate (Community Campus). Thanks to the dedication and skills of the nurses, physical therapists, and occupational therapist who visited my mom on a weekly basis, she is now 100% recovered. In fact, she seems stronger and more independent than before she went into the hospital in November. Best of all, she loved each and everyone of the visiting health care professionals. Also, it gave us great peace of mind to have a nurse on call 24/7. I cannot begin to express my gratitude to the health care providers at Kindred at Home and highly recommend the agency.