The doctors provide good care during scheduled appointments, but the administrative side of the…read morepractice has become very frustrating. The front desk staff often seem unhelpful and uncaring, and reaching someone by phone can be extremely difficult. Many other medical offices in the area have moved to more efficient systems, such as self check-in and streamlined checkout processes, and this practice feels far behind by comparison. Within a 15-mile radius, there are numerous higher-rated dermatology offices, and I suspect their stronger reputations are due in part to more professional and responsive office staff. I began seeing Dr. Caravati, the founder of this group, in the 1970s, and it is deeply disappointing to see how far the practice has fallen from the standard he established.

I'm here at Dermatology Associates of Virginia for my annual skin cancer screening. Everyone here…read moreis great and I never have to wait. Dr Woodley has checked me over numerous times and I have zero complaints. It helps that I always come up clean! The office is conveniently located in Bon Air/Midlothian next to Johnston Willis Hospital and theres plenty of parking. 5 big stars and 2 thumbs up!

I saw Anna the NP- she barely made eye contact. I became very dizzy and lightheaded from an…read moreinjection in my nose for a biopsy. She said there is always someone in the hall, call out if I need anything and left. She froze a spot on my forehead and didn't even notice the spot a half inch away that was what I actually intended for her to look at. I would never see her again!

The front desk clerks as well as the Dermatologist who took good care of me during my cancer…read morescreening all did a great job and should be commended for their work ethnics. However there was one particular employee who did not treat me as respectfully as I felt I should have been treated. I arrived fifteen minutes prior to my appointment time, the receptionist was helpful, and performed her job well. I filled out and completed the electronic signature agreement. I am a previous patient with the Hanover location but had to relocate, and I must say I miss the fact that I was always greeted and treated with utmost respect at the Hanover location. I still had 5 minutes I beleive before my appointment time. Like clock-work I always go to restroom pior to examination because I am older and my bladder does not behave properly the way it use to when I was younger. I was also very nervous about my skin cancer screening. I have had cancer removals in the past years, I am always nervous about new cancers, and removals.I needed to go to the restroom but a person was occupying when one of the expressionlist nurse assistants (not sure of her proper title), opened the main doorway and called for my name. I was very polite, still waiting patiently for the restroom to become available, and I was not late, I probably had five minutes left before my appointment and the office was nearly empty, with barely any other patience. I told her I needed to use the restroom before I was seen by my Dermatologist and that it was currently occupied. The young lady continued to stare at me blankly, she appeared to lack any form of people skills. Where was the proper greeting that I never received all while she just stood there as if I had become a burden. I asked if there was another restroom in the building but she just replied with a "no. " She didn't think for one moment to say something logical like, "it's okay, take your time, I'll let the Dermatologist know, just come to the door and call for me after you've had a chance to go to the restroom. But NO, she had to be a nothing burger standing there looking stoned faced. I don't remember the exact exchange with the young women bur my husband was with me, (thank-God), but soon afterwards the bathroom became available and then we called for her afterwards to take us to my room. She did her job while in the room to ask a few brief questions before giving me instructions on how to wear the gown. No expression, or patient care whatsoever, a robot would have served me better! I think James River needs to know that first impressions of a company is usually judged by how humanly friendly your workers are, how well they are greeted properly. Your company is a business and should conduct themselves according, especially how costly medical is these days or how difficult it is to find common courtesy in the mist of the cost that we pay as patience for our care. I understand if this lady was having a bad day but as the saying goes a good employee should be able to leave their bad day at home while and not bring it to work. I don't know maybe this lady is friendly to other people, maybe it was just me she didn't like. Who knows, but Just standing there in the doorway with a gapping expressionlist look on her face, in silence was just outright disrespectful to an older women like myself twice her age and senior! Please train your staff to greet your patience properly, especially people my age who should not feel guilty for needing to releive themselves when there's only one public single restroom available at the front waiting room area. Thank you kindly, Cindy

I came for procedures. after Dr Jo Bohannon-Grant injected my mouth my heart raced and I felt…read morefaint. She impatiently wanted to get the procedure done but I had to lay down. She was impatient, unkind, accusing me of taking up 4 patient slots. I was faint and she rudely said: "You took up my whole morning!" She made her nurse tell me: "you're not welcome at this office anymore. Don't come back" Dr Jo Bohannon-Grant has terrible bedside manner. I'd give ZERO stars if I could.

I really can't say enough nice things about Dr. Adams and her staff. I've battled a really complex…read moreskin condition since I was a teen and she's the first dermatologist I've seen in years that really takes the time to help address any concerns I have and come up with a treatment plan. Her front desk staff always welcomes you with a smile, and her nurses are compassionate and helpful. It's the reason I commute there all the way from Williamsburg and will continue to do so. If you're in the area or surrounding area, I would recommend giving Dr. Adams a shot. You won't be sorry.

I had Moh's surgery here recently. Dr. Padgett provided excellent surgery, and she and her staff…read morewere very kind and attentive. I would highly recommend this practice.

DON'T WASTE YOUR TIME OR MONEY ON Dermatology Associates of Virginia, P.C. (The Winchester…read moreBuilding) The staff couldn't care less. Such a bummer as this area is so desperate for good dermatology. I wish someone warned me sooner.

I have never had to go to a dermatologist before but this was the easiest, best, smoothest…read moreexperience Iv ever had with any sort of medical facility in my life. I absolutely love the staff everyone is so nice and it was really easy to get in soon. They fixed my problem, answered all my questions thoroughly and I really love that I could just pick up the phone and someone answered when I needed it. That was a huge gold star for me because there's not a lot of places where you can call and actually get a person on the phone these days. Overall I had a great experience and would definitely be back if ever need be in the future. Thanks again!

Update: I do not have superficial basal cell cancer. I have nodulo-infiltrative basal cell…read morecancer. It is advanced and aggressive. I did not know basal cell could be aggressive. I will go to UVA in November to have my scalp removed from my forehead back to the crown. I don't know how extensively it has grown on the sides. But I do know it took years to grow to the extent it has. It is a horror to comtemplate and I would never want anyone to go what I am going through. It won't kill me, but it is going to change my life substantially. Think about this if you still want to make an appointment with Avenues Dermatology for anything other than Botox. Someone should have done a biopsy years ago. So take care and ask for a biopsy if you have a scaly spot that doesn't go away.

I came for procedures. After Dr Jo Bohannon Grant injected my mouth my heart raced and I felt…read morefaint. But She impatiently wanted to get the procedure done. Dr Jo Bohannon Grant was rude and unkind. While I was faint she rudely and impatiently told me: "You took up my whole morning!!" Dr Jo Bohannon Grant has terrible bedside manner. She made her nurse tell me "you are not welcome here anymore. Do not come back." I'd give ZERO stars if I could.

Dr. Jo is a top notch dermatologist in my book. I'm a chronic basal cell and squamous cell cancer…read moreperson and she has been helping me for at least seven or eight years. The only reason I give her four instead of five stars is she is so good and stays so busy it's hard to get an appointment sometimes.

I notice my three osteoma's on my forehead back atleast to 2014. In 2021 or 2022 i reached out to…read moreDr Niamtu team who informed me that i needed CT scan to confirm they are osteoma. I had the scan done but was to afraid to have the surgery. Well. finally this year 2026, I decided to have it done. I contected the doctor who responded to me right away and then his team. On 3/31. I had three osteomas removed from my forehead by Dr Niamto. He was so nice along with his team. The surgery went well and I am bump free. Thank you Dr. Niamto for taking me on as a patient traveling from Parkville MD. I would recommend him if your looking to have your osteomas removed. Thanks Erica

I'm writing this review one month post-operatively regarding Dr. Joe Niamtu's work and staff. For…read morethe record, mine was a 4.5 hour procedure under full-anesthesia and included upper and lower blepharoplasty, face lift, neck lift, chin implant, and full CO2 laser resurfacing. Not a small undertaking. Although additional enhancement procedures such as cheek implants and a lip-lift were options offered, none were pushed on me and I chose not to add either. A child of the hippie and feminist era, I never thought I would consider such a denial of my authentic self! I started my dialog with the staff in May of 2025, put money down in June, with a surgical date established in September of 2025. Though living far from Richmond, I had done my research prior to scheduling and was reassured that I had selected the right surgeon by the website, testimonials, and video tutorials of Dr. Niamtu which thoroughly prepared me for what was to happen. That being said, I had LOTS of questions before and after. Dr. Niamtu has addressed all of them with understanding and patience. If questions concerned other members of his staff, such as the anesthesiologist or the surgical nurse, he had them contact me directly. In the preoperative appointment, he and I went over the results I expected, and he clarified exactly what could and could not be done. Despite the understandable anxiety of going under the knife, he and his staff made me feel safe and every concern was attended to before and in the post-operative weeks that I was in the area. I wondered if after I left I would get the same responsiveness from them, figuring that once the car is bought and paid for, the dealer takes his money and runs, but that is hardly the case with Dr. Niamtu. My concerns during the healing process continue to be addressed. Being from out of town, I chose to stay in the Richmond area a full two weeks after the surgery. I wisely chose Susanne Singer as my caretaker. I would have stayed longer if Dr. Niamtu had indicated it was necessary, but he gave me the green light to get on the plane at the 2-week point. Surgical nurse, Breeden Browning, was excellent for her skill, but also when I talked to her woman-to-woman about how to maintain my results going forward. I am still healing, but I got just what I wanted, a younger version of me. I had had a good run as a somewhat attractive woman for many years, but at 75 could no longer enjoy what I saw in the mirror. This surgery ensures my last years will be celebrating what I see there. I look like my 55-year-old self, which wasn't bad at all! Can't thank everyone-surgeon, surgical nurses, anesthesiologist, and admin staff enough. Now I know why everyone said in advance, you won't be sorry.

Leisurely paced office. ...to a fault!…read more Phoning them is a guaranteed odyssey through a tedious recorded announcement with no off-ramps. Just waiting to pay a balance due raised my blood pressure. I said "Oh good Lord" when the human who eventually answered said I'd need to call a different number for that. Said human disconnected me and summarily dumped my call back. This was 4:10PM, Friday May 16th.

I was transferred from Dr.Cella to Dr.Mayfields. Lisa was extremely helpful, I do apologize to her…read morebecause I call the office a lot.she is very pleasant to speak to every time I call. The nurses and Dr.Mayfields are very passionate about the patient and really care what they do.