Just got in yesterday and quite a pleasant experience. The access street is quaint with the hotel…read morelooking pretty majestic for my tastes. Staff was very friendly and helpful. Their English speaking skills were very good and the process was smooth. The next step was to have a ceremonious glass of wine and what a beautiful restaurant with a full separate bar and lounge area. The views are amazing of Lake Luzern and the historic area. Absolutely stunning vies and great experience. So happy Viking put us up here for our first time visit to Switzerland.

We paid $750 a night, and we had no view of Lake Lucerne. For an extra $200 a night we could…read moreupgrade to a lake view room. We declined the extra expense. This hotel was booked through Viking Cruises for the end of our river cruise. It is a beautiful hotel with really good customer service. The morning breakfast was included with our package, and it was very good. Besides the price the other complaint that I had was that the stand-alone shower was smaller than the one on our cruise ship.

Amazing hotel. I found this place six years ago on Instagram and have been wanting to stay ever…read moresince. It's a little hard to get to, but that is the price you pay for such remote beauty. The staff are amazing, the rooms are gorgeous, the views are spectacular, the service is top-notch, and the dining is delicious. I got a corner room on the top floor with two balconies and a window that overlooked further up the mountain. I had the delight on seeing some cows out there on my first morning. I utilized the pool everyday, got a massage at the spa on my second day, and ate at the restaurant onsite everyday for breakfast and dinner. I recommend all of it! It can get chilly out on the terrace, even in summer, so they have thick fur coats at your disposal for when you want to sit outside. There is a smoking/cigar room inside and ability to smoke outside on the terrace. The staff will also bring anything to you anywhere onsite if you just call and ask. They have elevated plastic ware available for poolside dining. Overall, highly recommend!!

We stayed here for 3 nights at the tail end of our European vacation. The view from this hotel is…read moreabsolutely stunning and 100% why we came. It did not disappoint. The rooms were well appointed but I wish they had been a little more cozy and a little less corporate. At breakfast the first morning, my friend and I both ordered the overnight oats. When the dish came we both assumed it was an amuse bouche because the portion size was hilariously small. Like shot glass size. I still giggle when I think about it. It turns out that all the breakfast portions are small because you can order an unlimited amount of dishes and they don't like food waste. While I can certainly appreciate that, it would have been nice if our server had explained that when we placed our order. We were better prepared the next morning. The food overall in Switzerland was just not my favorite. It was good but under seasoned for my taste. My favorite dishes at dinner were probably the carrot coconut soup and the summer salad. The large pool at Villa Honegg is certainly the star of the show. It's heated and open until 11pm and we spent as much time there as we could. The one downside about this hotel is that it is a 20-30 minute drive into down for any activities or reservations at other hotels. It is worth it for the view but know that you need to make plans well in advance for offsite activities.

This is the place to stay when I visit Wachwil. It is close to my business partners, the family…read morethat runs the hotel and restaurant are friendly, the food is satisfying and the views are superb. The hoteI is cigar friendly and I always enjoy a Rocky Patel cigar after dinner here.

I'll start off by saying that during our European trip, we stayed in 7 different hotels. This hotel…read morewas one of the top 2 of our favorites. It's very charming once you enter. I'll agree with other reviews (on TripAdvisor), that it does feel more like a bed & breakfast and not so much a "fancy hotel". We stayed in room #46 and was actually shocked to see that the room key was an actual "key". We get so used to those cards that you just slide in to unlock the door. Anyway, we climbed up the stairs and it does feel like you are at somebody's house. There is a lift/elevator, but it's quite small. The hallways are dim, but once you enter the room, it was much larger than I was expecting. You actually enter into a hallway with closet space on the left with the bathroom to the right and then through another door leading into the bedroom. I guess that was nice to block out any noise coming from the main hallway (if other guests are coming in late or making a lot of noise). The rooms don't have much décor and are very plain with white walls, and white sheets. Who needs any décor when you have such a spectacular view though!! We had a small balcony overlooking the lake and mountains. It felt so unreal and so beautiful. You seriously could not get sick of that view! Absolutely breathtaking! The one thing I will point out is the shower is so small! I honestly don't think a large set person would be able to shower in there. Also, if you drop the soap... that's it! haha. So WiFi is not free. We paid 20 Swiss francs for 1 hour of WiFi. They give you a code to put in. Honestly, I thought that was a pretty good deal. We were so exhausted from the day's events that one hour of internet was pretty much all we needed before we knocked out. It's just long enough to check your email, Facebook and post a few photos on Instagram. Breakfast is included and it was decent. Croissant, bread, eggs, yogurt, juice, cold cut meats. The staff here was pleasant and they were welcoming to us. The hotel is not far from town. My husband and I took a walk and strolled around the shops and restaurants and also to the bridge. A lot of the shops there are not open late and we even stumbled into a McDonald's where they had burgers on bagels and McFlurry with Toblerone and Ovaltine. Haha.. awesome. The hotel also gives you a packet with coupons and you can take one of the coupons into town and get a free Rolex spoon! If we were to come back, we would definitely consider staying here again.

My husband and I were on our honeymoon from The U.S. and we found this hotel by chance. The staff…read morewas extremely friendly and the location was perfect. There were so many amenities available - like their sauna, gym, and infinity pool. We could have just stayed at the hotel for the entire week without leaving! They even had an in-house movie theatre. We were welcomed with champagne and flowers in our room upon our arrival. The food was also excellent. They have several restaurants but open 4 for the season. My favorite one was their French restaurant. Everything was cooked to perfection and the service was outstanding. My husband and I would love to come back here again the next time we are in Europe.

The worst hotel ever... we were tourists who were visiting the Bürgenstock region..& were lost…read moredriving on their 'private' street. Since we are not familiar with the regional language we couldn't read any signs that couldn't mentioned that that was a private road. When we saw that the raid was blocked we called them from their entrance if they could open the barrier & let us pass cause the road was extremely narrow & impossible for us to back up & NOT safe at all, we even had young kids in our car! But they very sternly refused to open the barrier which forces us to back up our car which couldn't have lead us all to fall off the cliff!! They're very very rude, not cooperative, & definitely not tourist friendly!

We stayed here for 4 nights. We were very pleased with the hotel, which has great amenities, on…read moresite restaurant, spa, gym, and an indoor swimming pool. The hotel and room was very clean and housekeeping took good care of the room during our stay. We had a spa date and enjoyed this service greatly after a long day of hiking. At night time there is lots to do without leaving the hotel as their bar stays open until late and they have so many seats where one can sit and enjoy a night cap. Walking distance from the lift up to Grindewald first & within a few steps to lots of eateries!

We had a nice stay at the hotel and enjoyed their services. The front desk was helpful and…read moreaccommodating. The hotel is well maintain and kept clean. The location is very central and everything is easily accessible. The hotel provides services of picking and dropping from the train station. They picked us up and dropped us off at the train station. Breakfast was included in our reservations and they have nice buffet style breakfast with lots of great options . The swimming pool is nice to enjoy as a family. They also have a kids play area. Loved their outdoor patio with the beautiful views. I am taking two stars off because the housekeeping never took the towels that I kept on the floor to be taken away and replaced. Instead of replacing the towels that were on the shower floor, they folded the wet towels and put them back for us to use instead of giving us new ones. Also, their hotel restaurant adlerstube - has really bad service. The blond lady is extremely rude, they kept us waiting to order for a really long time. Finally food arrived and it was really good but again no one came to check if we needed anything. Also the check never arrived , finally waiting for a good 20 minutes I went up to ask to pay. Food was good but because of the service it ruins the whole experience . The hotel needs to be mindful of this and make sure they are looking into it.

We really enjoyed staying at this hotel. So we booked one of their attic rooms and then panicked a…read morelittle because shortly before the trip they sent a warning email about the room.... Ha! It basically said the room was up a bunch of stairs and also has no air conditioning, but it was pretty much the only affordable option so we risked it. I really loved the attic room! The weather was perfect for staying there (cloudy, drizzly, cool.... Not so good for seeing the sites, but you know). The window overlooked the street, which was great. The beds were comfy. The shared bath and shower were tiny but you could see a waterfall out the small window... so cool! Also, the breakfast was huge and delicious. The property had lots of nice communal spaces and had tea and coffee available all day. I really liked staying here!

The location is magical. Staff are so friendly and helpful…read more Beds are comfortable. It's a charming experience waking up to the sound of cowbells.

This quaint hotel nestled in the Swiss Alps is a great spot to set up for a visit to Switzerland…read more Walking distance to a train station and near a small sporting goods shop where you can rent mountain bikes. The food was very good and prepared fresh for our tour group. The rooms were VERY clean and well kept. The accoutrements are a little dated but for the price, it is a great find. I would come back here again!

very nice place good personal…read more good breakfast they bring us Halal Meet and was also bring us from the near city other Chees very great

Perfect for a business stop-over. Very modern (quirky, original design ideas), very clean, warm and…read morea fantastic shower. CU (see you) restaurant is next to reception area so lacks ambience, but the food and service was excellent. Plenty of outside parking and only 5-10 minutes walk from rail station. As this is probably the only decent business hotel in the area, the rates are high (higher than the equivalent in Zürich). Overall it is a really good functional hotel - ideal for a business trip.

When it comes to European hotels, it's tough to find one with any space whatsoever in the rooms…read more This place however is modern, large rooms, very clean, a ridiculous shower setup, and it's in a nice little area of town (5 minute walk from the station). It's ridiculously expensive as any hotel in Switzerland is, and it's a hassle to get an ironing board as the same as any hotel in Europe.

Hotel is very clean, has comfortable bed/bedding. The front desk staff are very friendly. Most of…read moreall, great location, minutes away from the Chapel bridge and the train station. We enjoyed our stay and would love to stay at this hotel again.

The rooms are tiny for exorbitant rates, but that's the case for just about any hotel in Lucerne…read more There is no complimentary breakfast, the air conditioning struggles to keep up with the stifling summer heat, and balconies offer unappealing views of a courtyard. But the hotel's proximity to the city's main ferry and train station is optimal and the reason you stay here.