Nice products, rude staff unfortunately! Kindness goes along way! When I entered the store the…read morestaff was curt, watched me review a registry and before I could get to the second page- asked " are you going to need some time to think about this or was I able to make a purchase today?" Seemed very condescending. I was pleasantly surprised to find out they wrapped and when I thanked them the woman ringing me up, rolled her eyes. Overall a very underwhelming experience in the end!

The store sells beautiful merchandise but the staff just isn't very nice. It makes me want to shop…read moreat a different location.

I walked in today and there were three guys behind the counter... all tapping on their cell phones…read more Not one asked if I needed help.

Terrible experience dealing with Valerie. Wasted almost a month waiting for kitchen designs and…read morere-measurements to be done. She was "overwhelmed" by basic customer questions. If a design person cannot answer customer questions and gets overwhelmed then there's a real problem. After 4 weeks of working on a design that was for a pretty simple revamp, Valerie could still not get our floor plans right. The builder wrote to me to say that the measurements were still not correct. Save yourself time and energy and don't go here for your kitchen design. Seems all this person has time to do is go for "trainings" that don't appear to translate into work output. Poor communication about timelines and every inquiry was met with a defensive list of reasons about why she couldn't get to our project in a timely manner. Undoubtably the worst customer experience I've ever had.

They have richly earned their reputation for being rude and unhelpful. After being told a part…read morewould be in store in a week or two, and calling after two weeks to be told any day now, later when I contacted them was told order not put through yet. I had not gone there after a similar bad experience years ago, and thought I'd give them another shot-and they failed miserably. Never again

Saw their driver today on the corner of Hope Rd and Sycamore. He was behind a lady with her two…read moreyoung children in the vehicle. As soon as the light turned green, the driver leaned on his horn terrifying the passengers of the other vehicle. Once he noticed he scared them, he laughed and continued to lean on the horn then yelling at them. It was so bad, one of the children were crying in the vehicle. I will never shop in this store again. Your employees and their conduct are a reflection on your business as a whole. After reading the reviews of their customer support, I know this review is warranted. This occurred on July 26th with as vehicle registration NJ-XDLT88. Disgusting

Would not recommend for kitchen design because she designed a kitchen that took away more than half…read moreof dining area. Never did I ever, think that the design person could not read architectural plans, and would design a kitchen than took away half of dining room. I not only paid for cabinets that did not fit, but had to pay to fix it so I could access my refrigerator, oven and have enough room for small dining room table, not the 6 person dining room I originally specified. there's more, but 10k-15k + in the hole due to poor design , buyer beware.

We cannot thank Woodhaven Lumber enough for the amazing job they did replacing all of the windows…read morein our office. John and his crew came in, they were professional, pleasant and replaced each of our 44 windows without any distraction to the office staff. Not only was the crew pleasant, but they were efficient and cleaned up each office as they completed installing the windows. We thank Woodhaven so much and will use them for all of our office needs!

Solid selection of tile although I couldn't find exactly what I was looking for…read more Super friendly team of knowledgeable people to help. Prices are on par for the area. Definitely a great place to design as they have tile, materials, cabinets and vanities.

Their products are beautiful Guys are so friendly and girls…read morein the Showroom are so knowledgeable....

Luis, Roy, and their team are FANTASTIC, they fixed a difficult problem for us with the hearth in…read moreour living room, that another contractor had broken. They were careful, did not damage the wood mantle, and it looks like it was always done this way. We also had them do the countertops in our kitchen, and the quality of the work is amazing. You cannot see the seam and everyone that comes over to our home remarks at how fantastic they look. Roy was great at finding in our budget a fantastic stone with a lovely quartz vein that looks fantastic with our new lighting. I can't say enough wonderful things about them, and not only was the work outstanding, it was right at what they estimated, and they did it quickly and did a fantastic job of cleanup. Contact me for any questions, they truly are outstanding. Stephen Smith, Middletown NJ

We purchased our quartzite with stone world. Luis was very helpfull finding us what we wanted and…read morestill stayed in our budget. He was very knowledgeable about the stones and what would be right for our kitchen. We are in love with our Stone, couldn't be happier. I never thought we would get such a beautiful stone for such a reasonable price. Luis recommended using a lifetime seal with a company called granite shield. The price for sealing the countertops was more than reasonable . John was our representative he was very kind and helpful. He was also very educated about our stones mineral make up. This process made our countertops even more beautiful than they already were . This process gave us the confidence knowing that our counters were protected against stains and we'd never have to worry about sealing it again . This whole team of people helped our kitchen dreams come true.

Hired Bedrock to do my bathroom...ran into a few bumps. Nothing that was their fault but ultimately…read moreBedrock went above and beyond to make sure that I was happy with the final product. Can't say enough about this organization and its team.

Confused by some of the negative reviews here. I've worked with competitors and Bedrock is by far…read moresuperior. That aside, I've had multiple projects done here and only have high praise.