Ridiculous experience. I've been trying for months to get prescribed a specific medication that I…read morehad already discussed with the provider. At my first visit, I was told we'd likely be able to move forward by the second appointment. Instead, the process felt unnecessarily dragged out, because I am already full aware of what I have and what I need. By the second visit, I was told it might take "a few more visits," which was both frustrating and vague. He also suggested a bigger "evaluation" which is completely not necessary because again, I already know what's going on from previous life history. There were also serious billing issues. I was clearly told there was a flat fee per visit without insurance and that I needed to pay a set amount upfront for each appointment, which I did. At no point during those visits did they have my insurance information or did I agree to any different than the amount they specified. The only reason they have it now is because my partner later called to schedule a new appointment and provided that information. After the fact, they billed my insurance for those past visits--without my knowledge or consent--and then sent me an additional bill for $50 per visit, totaling $100. I never agreed to have those visits billed through insurance, and it's not fair to retroactively change how those appointments were handled and then charge me more. Communication was also extremely poor. We contacted the office multiple times by phone and text with no response--no returned calls, no replies, and no follow-up about scheduling another appointment. When I finally called again to clarify both the charges and schedule my next appointment (after waiting 2-3 months), the staff said they didn't know what I was referring to. I requested a refund for the unexpected charges, but it was denied. After months of waiting, I still don't have the medication I originally sought, despite clearly communicating my needs from the beginning. Overall, the experience felt disorganized, misleading, and dismissive of patient concerns. Not a good way to build trust or retain patients.

This is by far the worst psychiatric practice I've ever been affiliated with, and I strongly urge…read moreanyone considering them to look elsewhere. I began treatment with My Psychiatrist after an inpatient stay for a severe panic attack and was assigned to Dr. Dean Helseth. From the very first appointment, I felt dismissed and unheard. I explained that my current antidepressant wasn't controlling my anxiety or panic attacks. He told me to "wait 4-8 weeks" and suggested an as-needed antihistamine. When I explained I'd already been on the antidepressant for over a month and it wasn't helping with severe panic attacks like the one that led to the recent hospitalization, he abruptly accused me of seeking benzodiazepines -- something I never mentioned or asked for. I clarified that I wasn't asking for a controlled substance, just something that would help. He offered no alternative and simply refilled my prescription. Over the following months, he continued increasing my antidepressant with no improvement to my anxiety symptoms. He prescribed Buspar even though I'd previously tried it at the maximum dose without success, which worsened my depression and was discontinued. Despite explaining that my anxiety made it nearly impossible to leave the house and do things like work, grocery shop, or take my kids to the park, he kept offering nothing but an antihistamine -- a medication I later found out carries a significantly increased dementia risk with prolonged use. The final straw came when he prescribed a beta-blocker for my anxiety, despite knowing I had a preexisting heart condition. He assured me it was safe, but it triggered rebound tachycardia so severe I nearly fainted every time I stood up. Since leaving this practice, my new psychiatrist has actually listened to my concerns, offered appropriate treatment options, and prescribed a non-benzodiazepine medication that finally manages my anxiety and gave me my life back -- something Dr. Helseth never once mentioned. Regarding my panic attacks, both my new psychiatrist as well as my PCP, also highly recommended low dose alprazolam for my C-PTSD panic attacks to prevent repeat inpatient hospitalizations. They have never once made me feel uncomfortable discussing different options for managing my symptoms the way Dr. Helseth did. Unfortunately, the issues go far beyond Dr. Helseth. The staff at My Psychiatrist are disorganized and incompetent. At one point, I went without medication for a week and a half -- which caused severe reactions like brain zaps -- because my pharmacy never received the refill. Multiple staff members gave me conflicting information -- one claimed she contacted Dr. Helseth, another promised an "urgent" message and a callback, and a third finally admitted no message had been sent at all. I was told "urgent" messages actually take 2-3 days for the providers to respond to and since it was Friday, I wouldn't hear back until the following Tuesday or Wednesday. He also stated no one in the department could help me today, they do not have an answering service, and no provider had availability to see me the following week. They also rescheduled one of my appointments with Dr. Helseth without notifying me -- moving it up by a day but keeping the same time. I received their standard reminder text and assumed it referred to my originally scheduled appointment. Later that day, I got texts saying I missed my appointment. When I called, they admitted the mistake but still charged me and attempted to collect a $50 no-show fee. Lastly, I began therapy with Zachary Katz, but missed a session due to a mandatory work conference, yet they still billed my insurance $150 anyway. I've since called three times and texted their automated line to reschedule -- each time told my request would be forwarded to the therapy department. No one has ever followed up. This practice is negligent, disorganized, and lacks the professionalism and compassion necessary for mental health care. I would never recommend My Psychiatrist to anyone in need of psychiatric support.

My husband passed suddenly eighteen months ago. The first year was a blur of change while the…read morebeginning of this year presented time to heal; but how? A good friend recommended I consider therapy; specifically The Phoenix Center for Healing "Letting Go Weekend" held in early February. I was not prepared for the lifetime of emotional release I experienced and immediately signed up for the subsequent Personal Transformation Intensive (PTI) program. A 4-month group process, facilitated by two highly trained and committed Heart Centered Transformational Psychotherapists. During the PTI program I was taught specific tools for exploring earlier life experiences I hadn't even known I harbored that affected my ability to be my true authentic self. The thirteen others (two therapists, two assistants and nine participants) sharing my PTI journey have become my closest friends; I consider them family. My journey now has a solid positive foundation to build on and I look forward to the other programs of growth and understanding offered. I am at peace. I hope you'll consider beginning your personal journey with The Phoenix Center; I promise an experience you'll cherish..

I am forever grateful to the center and to Aidi and Bob. My continued personal growth is because…read moreof all they have done for me. The center is a place where one can feel safe and loved, which allows one to be vulnerable and open to the healing process. My life has drastically changed for the better because of the work I've done with Aidi and Bob. I give them my highest recommendation!

Stay away. Was a patient there for years until they decided to lie and cause problems for me with…read moreDCF. I had one of the paramedics they use for home care to do labs, etc. This young man has been to my home many times. He was at my home on Friday morning. On Saturday my husband was in our driveway with or auto mechanic who happens to be the brother of our Rabbi. Hubby comes in to put our dogs outside. I asked why, is he coming in. No, there are cops outside that want to come in. I'm like wtf. A DCF worker with 2 cops come in. The woman has a paper that she says has a list of allegations and she starts reading nothing but lies. Not being fed properly Use my bed to use the bathroom And many more untruths. I texted my case manager and told her what happened. I also texted the young man who had come to my house several times. Eventually I get a phone call from my case manager saying I need to stop texting the paramedic that she made the call because of what he said. I asked her why she told them lies to which she replied she didn't say those things. Well, the lady read from a paper and I highly believe she didn't make it up. Then I changed drs and insurance companies effective October first. Once the office found out they refused treatment. I developed a sore from being bedridden. Reached out for some help and was told I had a new dr. My old insurance company and Dr was in place till midnight September 30. Was hospitalized on unrelated matter and sore is so bad wound care has to called in. If you value yourself and your health STAY AWAY FROM THIS PRACTICE

i strongly do not recommend elite health as your healthcare provider…read more the staff is bad at following through and the management is horrible, arrogant and unprofessional.

Accommodating, welcoming, and supportive. A unique process that is personal & refreshing in this…read moreworld of ever advancing technology we live in today. Thank you Dr Spero and Joyce I don't know where we would be without you.

My star rating is a one because it is required to select an option. In my opinion this office…read moredeserves a zero star rating. The cause for my low rating is not related to the professionals delivering the counseling services, but the office management and front desk staff. From my first visit, to my last, every encounter has been unprofessional and most time blatantly rude. I've had ongoing issues with incorrect billing, which up until today has not been corrected, and will be the reason why I will stop seeking services there. The most notable mention is the lack of respect given to clients by the Asian/ Jamaican staff member at the front desk. Upon arrival at my first visit, I asked a question related to appointment and billing. She never responded to me verbally, but instead pointed a finger at another staff member to indicate that she was the one who would be assisting me. All of my encounters with the Asian/Jamaican staff member from that point forward were also unpleasant, unprofessional and at times hostile. I would recommend anyone seeking help for an issue, not compound your situation with frustration and rude encounters. The management needs to assess their staff culture and service delivery and do better. Especially when working with people in fragile and vulnerable conditions. My advice is stay away.

Dr. Gelblum has been for neuroligist for about 15-18 years. He's the smartest, careing, and most…read morecompassionate doctor I've had in South Florida, I had been misdiagnosed for 20 years for a conditiion by many doctors. However, he was able to provide correct diagnosis. My life is better because of him. His staff, including Emily in the main office, have always treated me with respect and I recommend Dr. Gelblum to my friends and co-workers. Plus, I love his dog.

Fantastic personal experience with Dr. Gelblum and his very knowledgeable staff. He truly CARES…read moreabout you as an individual and cares about your health. Thank you all so much

I was not told every thing about Springtree HEALTH and Rehab…read moreNever told me they shine a light in your room in the middle of the night. I have been here 6 weeks and still cant get use to it and then cant go back to sleep.

my mom entered the facility 21 days ago they prolong her care until her medical benefits ran out…read more Then they tried to get 217 a day after that. That seems to be there ammo. My mom lost 9 pounds since She been in there. The food was horrible. I would not feed to my dog.she left there in alot worse then she went in. I would not put my worst enemy in that facility. The social worker there Sabrina. Is only for the facility. Beware

My time here was so amazing. I was welcomed and felt at home the minute I walked through the door…read more Got to meet a lot of great people. seeing Open Mics and my fellow addicts heal in real time was great. Food was awesome (stuffed myself). Houses were really cool plus pools and right near the beach. Just one of the coolest places I've ever been. Thanks to everyone at RU!!

I'm an employee and am amazed at the lengths the staff go to give patients every tool to get…read morebetter. It's difficult when a patient really doesn't want to change the pattern or behavioral that has led to residential level care but they are the exception. Overall I see patients improve under the caring and expert guidance of every staff member. It's new (opened 8/2024) clean, meals are catered, rooms are attractive and comfortable. Groups are available and individual accomplishments are celebrated. I love the upbeat truly recovery oriented approach at RU!

I saw Dr Macek for a little bit more than a year he is very caring and really gets to know you…read moreHe and his staff give excellent care The receptionist and the nurse practitioner were wonderful. I highly recommend American pain management experts.

We had a serious issue with pill mills in the past, and I would like to think those days are over…read more After one visit to this place, I'm not so sure. To begin with, I arrived early for my visit so I could fill out their ridiculous amount of paperwork. On it were the obligatory questions about the pain I was in, but no one seemed concerned with what I put down, as they kept referring to other things that were not bothering me. Also, when I made the appointment, I specifically asked for Dr. Amin, but I never saw him. I filled out the paperwork and sat in the annoying waiting room where the television is entirely too loud and on a continuous loop of ads. Nothing else. I wished there was a remote out there so I could turn it off, but that would show true concern for the patients and you won't find that here. I finally was brought in to the madness of the back, and Michael, the nurse (I'm not sure if he's actually a nurse but I don't think he's a physician's assistant and I know he's not a doctor) could not have been nicer. If this review was about him, it would be five stars. He was the only one I met who actually listened to me. Next came the PA. This could either stand for Physician's Assistant or Pain in the Ass, you can decide for yourself. She was a nightmare. She apologized for the amount of time I had to wait, but she had to go outside because her car was hit. Which is saying to the patient that her car is more important. That gives you an idea of the caliber of the practice. Finally the doctor came in. He stood across the room and recited to me what his PA had written down, incorrectly, which completely threw him off because he had already decided on the the diagnosis and course of treatment (all with drugs) before he walked in the room. He never examined me, he stood with his back against the door and never entered any further into the room. I now know how lepers must feel. He prescribed several medications for me, which is why I started feeling like I was in a pill mill. Then he told me he would call in another prescription, and that pharmacy would call me to make arrangements. I was also to have an MRI. Finally, something that made sense. His office would arrange that and the MRI office would call me to schedule. I also had to give them a urine sample, but for the life of me, I don't know why. I gave it to them. I have yet to hear anything more about it. I was shown to the front desk where the receptionist immediately tried to book my next appointment. I informed her that I couldn't very well do that since I hadn't had the MRI yet, which completely threw her off. I patiently explained to her (maybe not so patiently) that I had to have an MRI and that her office was going to call the MRI place and let them know what the were scanning, and once that was done, then I would call and make the next appointment. I'm guessing she gets paid on how many appointments she makes because she was not happy. Several weeks later I received a letter in the mail from some company that claimed they had been trying to call me (even though I never got a phone call from them) to finalize the medication. I checked and it's a medication that is NOT covered by my insurance, and I can only guess that Dr. Macek gets a kickback from the drug company, because I cannot come up with another reason why he would prescribe this for me, particularly since he still had not examined me. Oh, and the MRI? Well, it's been over a month and I still have not heard from anyone about that. As I said, this made me think I was in a pill mill and nothing has happened since change my opinion. In reading the reviews on here, it seems that most patients are very happy with Dr. Amin. I cannot understand why I was not put on his schedule when I specifically asked for him, but I was not. Sadly, I'm not willing to give this place another chance.