Dr. Ross is an amazing dermatologist. I recommend her to everybody. The staff is amazing too!read more

I went to get a skin check and have a growth biopsied. As others have mentioned, the skin check was…read morefast -- too fast. It took only a couple minutes and was done solely with the naked eye. As for my growth, I felt pressured not to have it biopsied, as if their doing a biopsy was a waste of time. However, I insisted, and that was a good thing because it came back as a basal cell carcinoma. They called to give me the news at the end of the day before a holiday weekend and pressured me into undergoing radiation at their clinic. Naturally, I was in shock because I hadn't expected the diagnosis considering how I'd felt pressured not have the biopsy in the first place. They had acted as if my concern was purely cosmetic, so being told I had skin cancer was completely unexpected. I spoke with the doctor for approximately 2-3 minutes before she passed me over to the person in charge of administering radiation. Even aside from the speed, the whole thing felt suss because the doctor was telling me they'd checked my insurance to see if it would cover radiation, but if radiation is the usual or best treatment, why wouldn't my insurance cover it? Next thing I know, I'm being told by the person in charge of radiation that I'll need to have 20 visits, but not to worry about my per-visit copay because they'd only charge me $250 all-in. Even in the moment, that rang alarm bells. After I got off the phone and had time to process and do research, I realized that surgery, specifically Mohs surgery, is considered the gold standard of treatment for my skin cancer, and they hadn't even mentioned surgery as an option. I called back after the holiday weekend to express my concerns, and while they were open to not doing radiation, they told me that they didn't do Mohs surgery and that a Mohs surgeon probably wouldn't even take me a patient due to the location of my cancerous growth. As a result, I'd probably just have to do surgery in their office, a surgery that was more or less guesswork and that if the doctor guessed wrong, I'd need another surgery. Basically, they explained it in a way that made surgery seem like a much worse option, and again, it felt like I was being pressured into radiation, something that would make them a lot more more money due to the number of visits required. I'm so glad I followed my instincts and went back to my primary care doctor. Her own research also led her to discourage me from radiation, and in talking to me, she mentioned off-hand that the 3-minute conversation and subsequent sales pitch for radiation had been charged as to my insurance as telemedicine. I was shocked by that. How is giving someone biopsy results and an aggressive sales pitch telemedicine? Thankfully, my primary care doc immediately referred me to a Mohs surgeon, who called me the next day to make my appointment. Not only should I have a one-and-done visit, but I'll only pay my copay, making it 5 times less expensive as well as meaning I'll have to take significantly less time off work. Based on these experiences, I will not be returning to Ross Dermatology. The people in the office are friendly, and perhaps it is a great place if your concerns are cosmetic rather than medical. I don't know. However, Ross Dermatology feels less like a medical office dedicated to giving you the best care and more like business trying to make as much money as possible. I do understand that unfortunately, in the US, medical care is also a business, but everything about this experience felt like making money was their primary driver and like my health concerns were just a means to that end. I will also note that since deciding to be seen by another doctor, my insurance claims have been adjusted, and by adjusted, I mean they suddenly have higher charges. Like nearly everything else in my experience with this office, that feels suss.

It's a shame when a good doctor has Jerks in his staff, that you have to deal with in order to see…read morethe doctor. Today, Erica, and then Dayna, will be the reason that I never go back to Dr Magnon. As Erica was directing me to an exam room, she said "First open door on the left." There were 2 open doors on the left - one as you're walking in, and the one next to it, which is the first one from the wall. It's a matter of perspective. I pointed to the one nearest the wall, and she said, "no, this one would be the first open one on the left. " I said that the other one was open, and that I thought of IT as the first. Obviously this child doesn't understand the meaning of the word "perspective", or "relative", as in relative to one's perspective. It was like it became an argument, and her tone was really kinda condescending. I considered turning and walking out right then. As I waited, had Dr. Magnon not come in so promptly, I probably would have left. As I'm back out, done and waiting for the bill to be totalled, Dayna is directing a man to the same exam room (NO sanitizing , prepping or anything after I walked out btw!!) Dayna tells the guy "First door on your left." See, using "your " as opposed to "THE left" is a little more specific. As the guy goes into the unclean room, Dayna turns, looks dead at me, with a smart ass look. My instinct was to shoot the finger at her. It was obvious that Erica had come out and talked trash about me. So, if you want to have Erica and Dayna talk trash about you...go to Dr. Magnon. Erica and Dayna, if y'all are reading this, I'm flipping you off right now. If Dr. Magnon is reading this, please consider putting numbers on the doors.

Good people here! Helped my Grandma 15 yrs ago and now my Dad. Dr M is so sweet and really cares!…read moreHe actually remembered me from the days I brought my grandma!

went to La Vernia location and was in and out quickly and had all my precancerous lesions frozen,…read morevery thorough and efficient also was nice to be able to park close and have no wait

From the owner: At Ross Dermatology, Dr. Kim Ross MD, Ronald Davis MD, and their team of providers complete care…read morefor patients of all ages at three convenient locations in San Antonio, Seguin, and La Vernia, Texas. The team has years of experience diagnosing and treating a full spectrum of skin-related health problems, including melasma, psoriasis, moles, acne, brown spots, and skin cancers. At Ross Dermatology, the providers are dedicated to your complete well-being. We provide specialized care, including SRT for skin cancer treatment.  For those with allergies and itchy skin, patients can visit the in-house skin allergy clinic for patch testing and allergy prick testing. We offer a wide variety of aesthetic treatments designed to make your skin look smoother, younger, and more vibrant. Patients can take advantage of the excellent facials, chemical peels, skin resurfacing treatments, semi-permanent makeup, neurotoxin, and filler services.  Take the first step toward healthier skin by calling the nearest Ross Dermatology office to make an appointment, or booking online today.

Dr Mark is awesome. I had some skin tags that need removing. So I made an appointment. Dr Mark is…read morevery patient answering all my questions and concerns. I didn't feel a thing. I will most definitely refer all my friends and family. Thanks again for the consult and minor procedure. Mike Pinedo a very happy patient...

All of the office staff were very professional . Office was clean and not crowded . Dr. Garcia…read moreanswered all my questions and performed 2 mole removals . He did a great job . I did not feel a thing . I would return for other needs

I saw Dr. Johnson and think she is really great! She gets right to the point and doesn't waste…read moretime yet answers any/all questions. I highly recommend her.

Dr Johnson is absolutely the best! I've been to numerous doctors and dermatologist and have had 0%…read moreresults in solving my skin condition. In less than 6 visits Dr Johnson completely resolved my skin issues and now has it under control. I'm very thankful for her and strongly recommend her!!!

This place is a joke! I asked for extractions and explain the pain I'm having and how long I've…read morelived with this and was stated that he didn't want to. But my 70 year-old father goes here pretty frequently and they'll cut anything out of him with no problem. Pretty sure they just want their co-pay money and to charge insurance and put you on medication that I've stated Does not work for me it's a whole circus. I will not ever return. I appreciate you wasting my time and hell with your co pay go find someone else to scam it out of.

John Anderson is an amazing doctor. He immediately related well to my teens and calmed their fears…read moreabout seeing a dermatologist. Then the next week he treated my 80 year old Amman's had the same awesome connection. He takes his time with each patient and makes sure all Issues are discussed and explained. We will be patients for life!

Today was my 1st visit with Dr. Hockley. Everyone at Dermatologist's of San Antonio was…read moreprofessional, friendly & I can't imagine going anywhere else for any skin related issues. The ladies at the front desk were nice & thorough in getting my information. Lana, Dr Hockley's nurse was fantastic! She was patient & very kind. Dr. Hockley entered the room w a smile, shook my hand & answered all of my questions. He also examined my back for me & we decided on an excision. When I checked out with Jeri, she scheduled my excision for me & even took the time to get the codes & let me know approximately how much my excision was going to cost me on Monday. Everyone at this office has been phenomenal! I highly recommend Dr. Hockley & his staff.

I've seen Dr. Hockley for a number of years, and when I learned he had moved to this new office…read moreabout three times as far away, I knew I would drive to see him. The office staff is personable and professional. Dr. Hockley, as always, is willing to discuss medical issues in detail in order to provide the best care. I plan to stay with him for my dermatological needs.